Neil Disyamonthon, Msw Email & Phone Number

Novato, Ca, Us

San Rafael, Ca

-Provide 1-on-1 personal training to youth, adults, & seniors-Support member retention through empathic engagement & Zitness orientations while supporting daily operations

San Rafael, California, United States

·Marin YMCA was voted “Best of Marin” while I oversaw our programming-Supervised multiple departments leading daily operations of wellness & community health programming emphasizing customer service and relationship building to encourage sales & member retention-Managed 7 figure budget with monthly reporting and analysis-Led quality improvement emphasizing customer engagement & feedback-Created marketing materials to support program growth-Facilitated ongoing facility… Show more ·Marin YMCA was voted “Best of Marin” while I oversaw our programming-Supervised multiple departments leading daily operations of wellness & community health programming emphasizing customer service and relationship building to encourage sales & member retention-Managed 7 figure budget with monthly reporting and analysis-Led quality improvement emphasizing customer engagement & feedback-Created marketing materials to support program growth-Facilitated ongoing facility equipment maintenance and repairs-Provide 1-on-1 personal training to youth, adults, & seniors Show less

Virtual

-Generated traffic, leads and sales via content marketing, copywriting, social media advertisements, & direct response sales-Provided coaching & education via 1-on-1, course, and podcasting structures on emotional health and spirituality

Calistoga, Ca

·Increased admissions beyond 160% of goal within 1 quarter·Exceeded quarterly admissions goals for 3 consecutive quarters-Maximized admission totals through performance management focusing on client relationship building, efficient quality processes, & team culture-Improved referral rate & lead conversion by re-establishing trust and engagement with national call center & marketing teams-Led a team fielding high volume phone, email, and web-chat inquiries focusing on customer… Show more ·Increased admissions beyond 160% of goal within 1 quarter·Exceeded quarterly admissions goals for 3 consecutive quarters-Maximized admission totals through performance management focusing on client relationship building, efficient quality processes, & team culture-Improved referral rate & lead conversion by re-establishing trust and engagement with national call center & marketing teams-Led a team fielding high volume phone, email, and web-chat inquiries focusing on customer satisfaction with concierge service-Supported business development establishing relationships with strategic community partners Show less

San Rafael, Ca

-Negotiated patient treatment authorizations with managed care companiesattributing to team outcomes nearly 200% greater than industry averages -Secured addiction treatment admissions through relationship development during crisis situations

San Diego, Ca

Markedly reduced impairment of all patients who attended at least three sessions. Assisted in patient experience outcomes and community referral improvement studies. Provided assessments, crisis intervention, and individual/group short-term psychotherapy for youth, adults, and families from diverse populations. Formed integrative treatment plans with a multidisciplinary medical team.

San Diego, Ca

Developed efficiency protocol for San Diego County to increase homeless SSI benefit access. Engaged in physical outreach to homeless population to provide case management. Obtained expedited SSI benefits through collaboration with local Social Security office by creating functional ability reports in conjunction with a multidisciplinary medical team.

San Rafael, Ca

·Raised Junior class GPA above 3.0 for first time in program history -Developed health and social service programs for student families-Created and facilitated educational workshops in health, nutrition, mental health, and wellness -Established working relationships with local school systems and social service agencies-Provided case management for 60+ low-income students & families

Education record

Master Of Social Work (Msw)-Direct Practice, Qualified For Cum Laude

Activities and Societies: Asian Pacific Island Social Work Association

Bachelor Of Art, Psychology

Activities and Societies: Gender, Media, and Stereotyping Research Assistant; Psychology Club; Sigma Chi Fraternity-Scholarship Chairman