Customer Experience Manager
Current
Apr 2019 - Present
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Neil Evans Email & Phone Number
Customer Experience Manager at Essex County Council
at
Essex County Council
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager at Essex County Council
Location
Chelmsford, England, United Kingdom
Company size
Who is Neil Evans? Overview
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Quick answer
Neil Evans is listed as Customer Experience Manager at Essex County Council at Essex County Council, a with 4944 employees, based in Chelmsford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Neil Evans.
Neil Evans previously worked as Customer Experience Manager at Essex County Council and Customer Innovation Consultant at Essex County Council. Neil Evans holds Diploma, Business And Finance from Colchester Institute.
Company email context
Email format at Essex County Council
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Essex County Council
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Profile bio
About Neil Evans
An energetic, experienced and award winning manager who is ambitious and driven to succeed. I have a natural flare for building and maintaining relationships at all levels with excellent interpersonal skills. Key Skills and Competencies• Partnership development, stakeholder engagement and management• Project Management• Motivating and encouraging others to achieve shared goals.• New business and income generation• Continuous Improvement and process reengineering • Change programmes• Community development
Current workplace
Neil Evans's current company
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Essex County Council
8 roles
Neil Evans work experience
A career timeline built from the work history available for this profile.
Customer Innovation Consultant
Customer relationship management representing IT Service across the Organisation, Improving the Customer experience and ensuring the voice of the customer is heard.
Apr 2016 - Apr 2019
Partnership Development Manager
Responsible for partnership development and creating multi partner community hubs across Essex.
Jan 2014 - Apr 2016
Sales And Partnership Manager
Responsible for business development and client relationships with internal and external partners.
Jun 2012 - Jan 2014
Operations Manager
Responsible for day to day operations of a busy front line telephone assessment team with over 50 staff, direct line management of 5 team leaders and 2 qualified staff.
Feb 2008 - Jun 2012
Team Leader
Responsible for managing team of 12 customer service agents, led on implementation of new telephony system from User acceptance testing to go live.
May 2005 - Feb 2008
Team Leader
Commenced employment as an administrator dealing with administration of life and pensions claims and queries, promoted to team leader managing 10 staff, subject matter expert on process improvement using six sigma methodologies.
Jan 2001 - May 2005
Customer Service Representative
Began as a Youth Trainee, progressed to highest level of advisor dealing with claims and involved with process improvement.
Jul 1991 - Dec 2000
Team & coworkers
Colleagues at Essex County Council
Other employees you can reach at essex.gov.uk. View company contacts for 4944 employees →
JW
Jackie Wilshire
Colleague at Essex County CouncilGreater London, England, United Kingdom
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CG
Cherelle Grant
Colleague at Essex County CouncilChelmsford, England, United Kingdom
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JL
Je Le
Colleague at Essex County CouncilOrange, California, United States
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KW
Karen Wallace
Colleague at Essex County CouncilChelmsford, England, United Kingdom
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EC
Eleanor Chester
Colleague at Essex County CouncilLondon, England, United Kingdom
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AJ
Alison Jackson
Colleague at Essex County CouncilSouthend-On-Sea, England, United Kingdom
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CH
Cerys Hedger
Colleague at Essex County CouncilUnited Kingdom
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JS
Jon Savage
Colleague at Essex County CouncilLondon, England, United Kingdom
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LM
Leonard Matariro
Colleague at Essex County CouncilRomford, England, United Kingdom
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SI
Susan Innes
Colleague at Essex County CouncilSouthend-On-Sea, England, United Kingdom
View →
Jackie Wilshire
Colleague at Essex County CouncilGreater London, England, United Kingdom
View →
CG
Cherelle Grant
Colleague at Essex County CouncilChelmsford, England, United Kingdom
View →
JL
Je Le
Colleague at Essex County CouncilOrange, California, United States
View →
KW
Karen Wallace
Colleague at Essex County CouncilChelmsford, England, United Kingdom
View →
EC
Eleanor Chester
Colleague at Essex County CouncilLondon, England, United Kingdom
View →
AJ
Alison Jackson
Colleague at Essex County CouncilSouthend-On-Sea, England, United Kingdom
View →
CH
Cerys Hedger
Colleague at Essex County CouncilUnited Kingdom
View →
JS
Jon Savage
Colleague at Essex County CouncilLondon, England, United Kingdom
View →
LM
Leonard Matariro
Colleague at Essex County CouncilRomford, England, United Kingdom
View →
SI
Susan Innes
Colleague at Essex County CouncilSouthend-On-Sea, England, United Kingdom
View →
1 education record
Neil Evans education
-
Colchester Institute
FAQ
Frequently asked questions about Neil Evans
Quick answers generated from the profile data available on this page.
What company does Neil Evans work for?
Neil Evans works for Essex County Council.
What is Neil Evans's role at Essex County Council?
Neil Evans is listed as Customer Experience Manager at Essex County Council at Essex County Council.
Where is Neil Evans based?
Neil Evans is based in Chelmsford, England, United Kingdom while working with Essex County Council.
What companies has Neil Evans worked for?
Neil Evans has worked for Essex County Council, Liberata, and Royal London.
Who are Neil Evans's colleagues at Essex County Council?
Neil Evans's colleagues at Essex County Council include Jackie Wilshire, Cherelle Grant, Je Le, Karen Wallace, and Eleanor Chester.
How can I contact Neil Evans?
You can use AeroLeads to view verified contact signals for Neil Evans at Essex County Council, including work email, phone, and LinkedIn data when available.
What schools did Neil Evans attend?
Neil Evans holds Diploma, Business And Finance from Colchester Institute.
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