Neil Extross Email & Phone Number

Kenmore, WA, US

• Managed stakeholders across multiple teams from both Microsoft and partner Red Hat
• Proficient in getting to the heart of the stakeholder requirements and delivering mission critical insights
• Created and maintained relational databases with several petabytes of data to aid in the creation of data visualizations enabling in depth insights for stakeholders at all levels
• Built and maintained all advanced reporting and forecasting assets using SQL Server and data visualization tools (Power BI)
• Experienced with data capture and analysis processes and methodologies

• Built and maintained working relations with stakeholders from Starbucks across multiple teams and seniority levels (new hires to C-Suite)
• Effective consulted with stakeholders to understand requirements and provide high value insights and trends
• Experience dealing with ambiguity and fast changing requirements to deliver above expectations
• Improved efficiency of end-to-end process by 73% by identifying process slowdowns and improving communications between multiple teams causing customer satisfaction to increase by 50%
• Lead the creation of an automated solution for handling data privacy requests reducing errors
• Created Power BI dashboards and reports for directors to make large scale decisions

• Collaborated with 30+ stakeholders (ranging from new hires to Directors) to identify business needs, onboard new data and ensure compliance with data quality standards within a company-wide data management solution
• Co-ordinated propagation of data changes identified by stakeholders to downstream systems across the company to improve data consumption processes, ensure data consistency and meet timelines for data refreshes
• Led and trained onsite and offshore teams to prepare the data, process data changes, provide centralized governance and implement rigorous data quality standards complying with industry best practices
• Developed training resources and provided in person training for onsite and offshore team members
• Designed, implemented and managed relational databases (1 TB) to provide meta-data, master data and reference data solutions for Enterprise Systems, MSX D365 teams and downstream systems
• Co-ordinated migration from manual to relational consumption model to decrease processing time by 40%

• Collaborated with Microsoft Sales on enterprise decisions regarding management of Advertising hierarchy
• Streamlined the flow of Microsoft advertiser revenue across the world by implementing a finance hierarchy
• Designed SQL databases to implement the agreed upon advertising hierarchy rules and policies
• Analyzed data from sales teams across multiple geographies and provided reports to leadership teams

• Built and managed the relationship with the client to understand their business needs of reporting of customer health and loyalty
• Created a Power BI custom visualization tool for executive level financial decisions
• Collaborated in a fast-paced environment with aggressive timelines, delivered dashboards ahead of schedule

Information Technology Professional -Small Scale Database Development-Software installation and maintenance-Hardware maintenance and troubleshooting-Website Development

Assisted professors in organization and programmingInteracted with both students, professors, and non-teaching staffTested programs that professors were using in class to see if they worked as expected

Bachelor Of Sciences, Computer Information Systems

High School