• Managed stakeholders across multiple teams from both Microsoft and partner Red Hat • Proficient in getting to the heart of the stakeholder requirements and delivering mission critical insights• Created and maintained relational databases with several petabytes of data to aid in the creation of data visualizations enabling in depth insights for stakeholders at all levels• Built and maintained all advanced reporting and forecasting assets using SQL Server and data visualization tools (Power BI)• Experienced with data capture and analysis processes and methodologies

• Built and maintained working relations with stakeholders from Starbucks across multiple teams and seniority levels (new hires to C-Suite) • Effective consulted with stakeholders to understand requirements and provide high value insights and trends• Experience dealing with ambiguity and fast changing requirements to deliver above expectations• Improved efficiency of end-to-end process by 73% by identifying process slowdowns and improving communications between multiple teams causing customer satisfaction to increase by 50%• Lead the creation of an automated solution for handling data privacy requests reducing errors• Created Power BI dashboards and reports for directors to make large scale decisions

• Collaborated with 30+ stakeholders (ranging from new hires to Directors) to identify business needs, onboard new data and ensure compliance with data quality standards within a company-wide data management solution• Co-ordinated propagation of data changes identified by stakeholders to downstream systems across the company to improve data consumption processes, ensure data consistency and meet timelines for data refreshes• Led and trained onsite and offshore teams to prepare the data, process data changes, provide centralized governance and implement rigorous data quality standards complying with industry best practices• Developed training resources and provided in person training for onsite and offshore team members• Designed, implemented and managed relational databases (1 TB) to provide meta-data, master data and reference data solutions for Enterprise Systems, MSX D365 teams and downstream systems• Co-ordinated migration from manual to relational consumption model to decrease processing time by 40%• Automated manual processing, analysis and refresh tasks for high volumes of data increasing performance and processing speeds by 70% and decreasing error margin by 90%• Provided an end-to-end automated solution for handling data refreshes reducing two weeks of manual work to 1 minute. The automated solution removes the need for the manual efforts of coordinating, processing, creation and handling of update requests. Stakeholders make changes to their own data, the system automatically pushes updates upstream, performs processing tasks, and then pushes validated changes downstream to all consuming systems. This reduces the processing time by 95% and ensures a high level of data quality and integrity.

• Collaborated with Microsoft Sales on enterprise decisions regarding management of Advertising hierarchy• Streamlined the flow of Microsoft advertiser revenue across the world by implementing a finance hierarchy• Designed SQL databases to implement the agreed upon advertising hierarchy rules and policies• Analyzed data from sales teams across multiple geographies and provided reports to leadership teams

• Built and managed the relationship with the client to understand their business needs of reporting of customer health and loyalty • Created a Power BI custom visualization tool for executive level financial decisions • Collaborated in a fast-paced environment with aggressive timelines, delivered dashboards ahead of schedule

Information Technology Professional -Small Scale Database Development-Software installation and maintenance-Hardware maintenance and troubleshooting-Website Development

Assisted professors in organization and programmingInteracted with both students, professors, and non-teaching staffTested programs that professors were using in class to see if they worked as expected