Neil Fairhead Email & Phone Number

Greater Toronto Area, Canada

COMMUNITY Recently appointed as one of the members of the Environmental Advisory Committee of Brampton. Appointed as one of two public members of the Peel Region Audit and Risk Committee, December 2018. As the other public member was an Accountant, I focused on Risk including environmental/climate change. I resigned February 2022 for family health reasons.ENVIRONMENTALVolunteer work primarily with an environmental focus:1) Advocacy, I attended the Climate Reality training delivered by Al Gore in Toronto. I am now prepared to deliver discussions and presentations on the need to act driven by climate change and the options we have available. I have begun by targeting secondary schools, Grades 10/11. Also, I was a member of the Citizens Climate Lobby which advocates for the Fee and Dividend approach which ensures that while the full costs of carbon dioxide emissions are captured working people are not penalized.2) Canadian Association of Management Consultants, I set up and chaired the Special Interest Group on Energy & Climate Change for its first three years.3) Ontario Sustainable Energy Association, I assisted with content marketing strategy, research and articles including:-“M'Chigeeng First Nation's ground-breaking success story” Community Energy Update - July 2011, Issue 1-“A Practical Point of View On Sustainable Energy”Community Energy Update - June 2011, Issue 2-Summaries of the Kris Stevens interviews with political parties in Ontario including Brad Duguid, Mike Schreiner and Peter Tabuns.4) Contributions to WakulatLaw Blog -"Green Energy Ontario 2.0: Community Power" November 3, 2011-"What is the Net Value of Renewable Energy?"July 24, 2011-“Follow The Money: The Carbon Disclosure Project”April 18, 2011-“Turn Signals”January 23, 2011SERVICE MANAGEMENT Examiner of the first North American courses for the Executive certification (Consultant/Manager) in IT Service Management according to ISO/IEC 20000. (http://www.exin-itsm.com/)

London, United Kingdom

With the setting up of the Global Delivery Unit, and reporting directly to the EVP, I took on the responsibility of building structured repeatable IT infrastructure service offerings for customers requiring consistent service across multiple geographies. One of these offerings, Global Desktop Managed Service, was positioned by Gartner Group in their Leadership Quadrant, a first for Fujitsu. (The associated Service Desk Offering was also positioned there.) Another offering, focused on improving datacenter energy efficiency, won the Fujitsu Group award for environmental products and services.

London, United Kingdom

I joined Fujitsu Services to set up a programme to create structured repeatable service offerings based on industry best practice (e.g. ITIL, TOGAF) combined with Lean techniques and experience.

London, United Kingdom

I joined a small high calibre enterprise architecture practice working with very large government and private customers. For the British Home Office, I developed their Enterprise Architecture Reference Manual. I also developed the Credit Risk Management Enterprise Architecture for a major British Bank.In addition I worked to grow Serco's environmental consulting capability through a Carbon Trust consortium and the potential acquisition of an existing consultancy.

Redmond, Washington, Usa

Recognised the need to provide best practices in the operation of MS technologies, I proposed and got agreement to the development of the Microsoft Operations Framework and became the MOF Product Manager with global responsibilities. Since MOF was based on ITIL which had a low profile in the USA, I joined the Board of the US National Chapter of the itSMF and launched the national conference series in 2001. MOF won the itSMF Innovation Award for 2000. A key innovation was the MOF Risk Model which was not originally in ITIL.I delivered the opening general session, "Computer Operations: The Challenges Of The Turn Of The Century" at AFCOM's 1999 Fall Conference in Las Vegas. Following this, and the attendee ratings that I received, I was invited to join the Advisory Board of the Data Center Institute, the think tank that AFCOM sponsor.Prior to initiating MOF, I was recruited into Microsoft by the Microsoft Global CIO to represent him in the Corporate Account Technical Marketing Team. They deliver the sessions at the Executive Briefing Centre at the corporate HQ in Redmond. My role was to show how MS technologies could be integrated together, with MS IT as the example. Following MOF I moved to World Wide Services to become the Senior Manager - New Offerings, Premier Services.

Toronto, Canada

I acted as Director, Technology Strategy for Canada Post 1992-93 setting up the relevant team and drafting their core strategies on behalf of the Director General, Computing and Communcations Utility. After that assignment, I assisted a number of major organisations on IS strategy and architecture including Unitel, Rogers Communications, Consumers Distributing, Manulife, & Dominion General Insurance.

Toronto, Canada

Led the development of the technology view of the new enterprise architecture and then switched to the Programme Management Office to drive the $100 million implementation.

Toronto, Canada

6 month contract position.I was one of a group whose responsibilities were to review the IT plans of Ontario Departments and Agencies and to present the final plans to the Management Board.I was responsible for two of the largest spenders, Health and Government Services, and two politically sensitive namely the Premier's Office and the Cabinet Office.

Reading, United Kingdom

Initially set up and led the Marketing programme focused on creating an office systems market in the UK. Approach was based on showing how to improve the productivity of managers and professionals through investments in IT. DEC's All in 1 became the leading office systems product in the UK. Next, set up the marketing programme to enter corporate IS departments of major enterprise customers in the UK. Finally asked to set up the European Competitive Action Team focused on IBM and covering 17 countries in EMEA.

London, United Kingdom

Applied Infomation Engineering approach to developing IT strategies for the banking arm of the British Post Office, the Agriculture Division of ICI and Whitbread the Brewers. Worked with ICL on early decision support sytems offeirngs.

London, United Kingdom

Developed the office automation strategy for this corporation of 160,000 employees. I got approval by the Railway Executive Group and obtained funding from the Investment Committee. Then I set up and led the implementation programme which was the largest such project in Europe at that time.

Toronto, Canada

Conducted studies requiring marketing and management science. These included business to business marketing, e.g. forecasting the Canadian unit conveyor market and providing marketing strategy recommendations, and consumer marketing, e.g. opportunity to enter US cigar market.I also did environmental studies, including evaluating the environmental and economic impact of increasing the durability of domestic appliances and of automobile tyres and preparing the environmental impact assessment statement for the introduction of PET bottles (both for for Environment Canada) and assessing the potential use of waste industrial pallets as feed for a wood pelleting plant in the GTA.

Melbourne, Australia

Primarily the SE half of a competitive sales team, also launch SE for S/370 in Melbourne Australia, supported manufacturing packages and conducted business analysis and final testing for custom production control system for structural steel manufacturer Johns & Waygood.

Executive Education, Delivering Information Services

Dipba, Business Administration

Ma, Ba, Chemical Engineering

Activities and Societies: Magdalene College