Neil Casey Email & Phone Number

Brandon, Fl, Us

Tampa/St. Petersburg, Florida Area

Perform technical on-line instruction to DoD government employees.

Linthicum, Maryland

Cyber Counterintelligence Instructor at Defense Cyber Investigations Training Academy (DCITA).

Brandon, Florida

I performed training related to VMware, SANs and Pivot3 products. This training was provided either at the customers site, a Dell DSC or virtually. In addition, I was responsible for developing the curriculum for the various types of courses offered.

Brandon, Florida

Instrumental in developing Instructor Lesson Plans, contributed to Student Workbooks and Study Guides, and instructed various aspects of the networking for the TACLAN equipment. Material that is taught includes: Windows Server 2008 R2; Virtualization (Hyper-V and VMware); Exchange 2010; Active Directory;; SAN/NAS; DHCP; DNS; Networking; Security; WSUS; WDS; and Troubleshooting. This training is focused on the different military components of the Special Operation Forces that ensures communication for our soldiers/airmen/sailors.

Instruct different Information Technology courses to students and develop curriculum to address the requirements of the various certification exams that pertain to the course syllabus. The certification exams are CompTIA A+ and Network+

Perform remote tech support and assigned projects.

Provider of all computer services including: sales, service, upgrades, and specialized training for CCS’s customers.

Responsible for Student Satisfaction, Scheduling of Instructors for classes, Hiring and evaluating Instructors, Ensuring that all of the Education Department met with standards set by ACICS accreditation body, Assisted with Student Services, Retention of Students, Contributed to Curriculum changes, including textbook selection, Implemented an Advisory Board, IT Tech and Student Interns operation.Increased Student Satisfaction from 60% to 95% within 6 months at FastTrain.

Perform the technical training for the CompTia A+ and Network+ certifications.

QA Analyst - Perform testing on existing site changes, and end-to-end testing on new client sites. TS Manager -Provide technical support to Jagged Peak clients for their front end web sites, as well as support for their EDGE (Enterprise Demand Global Engine). Support also includes Webex and On-site training for all Jagged Peak clients both internal and external.

Manage all operations required to effectively run a successful service center. These responsibilities include hiring, performance evaluations, customer relations, scheduling, and store operations (including opening and closing).

Perform installations, preventive maintenance, and repairs for Pitney Bowes mailing equipment at customers sites.

Managed team to maintain top position in Eastern Region for turn time and customer satisfaction Through training of service centers, meet goals of $7.5 million yearly budget for repair and upgrades to customer's systemsSet up 30 out of 300 service centers for Gateway, including hiring, training technicians and Customer Service Representatives, throughout the United States

Organized project including analysis of market research data, employer research data, definition of equipment list, instructional strategies, grading strategies, chaired the writers team, instructional development coving target audience recommendations, work environment recommendations, grading strategies, and present same to the task force and upper management. Create course material including instructor guide format, student guide format, and supervision of the development of the instructor and student guide, development of instructional aids, classroom exercises, and laboratory exercises.

Performed installation and additions to Mainframe digital switching systems

Bseet, Electronic Engineering Technology

Activities and Societies: Honors Sigma Epsilon Theta

Ascet, Computer Engineering Technology