Neil Forsyth Email & Phone Number

Sydney, Nsw, Au

Pymble, New South Wales, Australia

Responsibilities include:- Reporting on KPIs- Managing Bus Service Performance, including the monitoring of On-Time-Running & Fatigue Management.- Responding to incidents and coordinating incident recovery across the network, liasing with drivers, mechanics, management and emergency services.- Liasing with Transport for NSW on major incidents and other changes in road conditions affecting bus services.Working

Ryde, New South Wales, Australia

Ryde, New South Wales, Australia

Seven Hills, New South Wales, Australia

Working in the Operations Control Center for CDC NSW covering Hillsbus (Region 4), and supporting Forest Coach Lines, Blue Mountains Transit, and employee services for Sydney Trains. Responsibilities include:- Managing Bus Service Performance, including the monitoring of On-Time-Running & Fatigue Management.- Responding to accidents/incidents and coordinating incident recovery across the network, including liasing with drivers, mechanics, depot management and emergency services.- Liasing with Transport for NSW on major incidents and other changes in road conditions affecting bus services.

Northmead, New South Wales, Australia

I first joined CDC as a driver on the StationLink project covering Train Replacement services on the Epping to Chatswood rail line during it's conversion to Metro operation. I then moved on to local route bus services for Hillsbus covering Sydney Metropolitan Bus Region 4 serving the area between Parramatta, Blacktown, Rouse Hill, Pennant Hills and Hornsby.

In this role I work on a casual basis covering a variety of services throughout the Sydney and Blue Mountains region, including:- Train Replacement work during Sydney Trains Trackwork- Regional Special Event bus routes to Sydney Olympic Park- School excursion charters- School sport charters

St. Leonards, New South Wales, Australia

IBM Service Delivery on Cisco contract.

Providing support and administration of RedHat Linux workstations and servers.

St. Leonards, New South Wales, Australia

Contracted through IBM, I provided internal technical support to Cisco employees worldwide. Our Global Technical Response Center covered support of Windows 7 through to Windows 10, Mac OS, Microsoft Office, Android, iPhone, Oracle, remote access routers and VPN technology, communications technology including Cisco TelePresence, Cisco IP Phones and Cisco Unified Communications Manager, Digital Signage, etc.

Re-imaging of lab machines, Printer mainenance, Tech support of labs (in person) + remote dial-in users.

Express It Masters Programme, Information Technology

Activities and Societies: CompTIA A+ Hardware and Operating Systems Certification; Microsoft Certified System Administrator (MCSA).

Certificate Iii In Driving Operations (Bus), Ground Transportation

Computing

Did 2 years of a 3 year Bachelor of Computing degree.

Higher School Certificate, Completed Year 12

Activities and Societies: Year 12: UNSW CISRA High Schools Programming Competition (Team Event)- High Distinction; Year 11: Business.

Year 4 - Year 6

Activities and Societies: Chamber Choir

Kindergarten - Year 3