Neil has been running Genesis Business Services with a variety of expert associates for over 25 years. He has worked extensively with Sales, Customer service and Operations teams in companies such as ION analytics, Deutsche Boerse, knoell, United Trust Bank, Celgene, Roche, Alcan, Volvo Construction Equipment, Qatar Development Bank, Arab Banking Corporation, Merrill Lynch, Morgan Stanley, Pasha Bank, National Australia Group, Barclays, Bank of Ireland and John Charcol amongst others. Projects include the design, delivery and implementation of training and coaching programmes to reinforce and integrate the soft skills into every day behaviours.Significant experience of working with Boards internationally and with multi-national groups, having provided services across Europe and in the Middle East, Asia, Far East, Latin America and the US. From Baku, Azerbaijan to Buenos Aires, Argentina!Master Practitioner in NBI profiles the largest suite of whole brain thinking preference profiles in the world.Specialties: Board facilitation, Corporate values, Leadership, Management mentoring, Whole Brain Selling, Whole Brain Customer Service, Whole Brain Leadership, Whole brain coaching, NEW Programmes! Whole brain debt recovery (for collections departments) Whole Brain Claims Handling (insurance industry)