A delivery focused senior technology leader with an excellent track record of delivering technology enabled change. Over 15 years’ experience delivering large scale IT projects across a range of industries. My key strengths are my strong analytical skills, commitment to task and a dedicated focus on delivering business benefits. I am a highly adaptable person and am able to quickly understand new industries and organizations while continuing to deliver benefits. Key skills include:> Project, programme management and benefits realisation> Systems solution architecture modelling, requirements specification, design, testing and deployment> Process transformation, redesign, and optimisation (Including BPM / BPMN knowledge)> Customer Relationship Management Solution design, development and implementationSpecialisms: > Project and Programme Management,> Business Process Management,> CRM Solution Design and Delivery,> Siebel Certified Business Analyst(V7),> Siebel Certified Core Consultant(V7),> Process Redesign,> Process Analysis,> Workflow Modelling,> Systems Analysis,> Systems Design.