Neil Halford Email and Phone Number

Lead Solutions Engineer for APAC. I work directly with the sales team providing subject matter and product expertise with technical presentations, product demonstrations, and proof of concept activities• 2019 – Top Performer in Region• 2018 – Top Performer (Highest Revenue)• 2017 – Top Performer (Highest Number of Deals)

NewVoiceMedia’s cloud customer contact platform revolutionises the way organisations connect with their customers worldwide, enabling them to deliver a personalised and unique customer service experience and drive a more effective sales and marketing team.As a Strategy Analyst I worked with key internal stakeholders to analyse statistics to ensure the Sales team were operating efficiently. My role included providing the CEO with the Board information for them to present, delivering the Head of Sales key pipeline trends and running Sales Operation reviews.Accomplishments:• Rolled out New Commission System that reduced manual commission calculations• Provided Accurate Territory and Competitor Analysis for new emerging markets.• Designed the sales methodology and CRM project to collaborate on global sales.Main Responsibilities: - Provide Insight and recommendations into Sales and Business Strategy - Own dashboard reporting for Sales Executives, build and maintain dashboards for Executive team - Collaborate with Global Sales Strategy to achieve consistent reporting and GTM Alignment - Salesforce Administration and Gamification System for the Sales Team

My key role working in the distribution centre for Panasonic was analyzing business processes within the warehouse, data interpretation and delivery bookings. During my time, operations were outsourced which required a larger role for me to provide critical process documentation and analytics of the warehouse operations. Accomplishments:• Successfully assisted in the outsourcing of warehouse operations.• Improved the efficiency of reporting by over 30%• Ran an RFP process for a new delivery tracking systemMy Main Responsibilities were:- Collecting, analyzing and interpretation of data to perform managerial decision - Process Management- Report Management- Customer Delivery Bookings- User Consultancy- Managing Warehouse Key Performance Indicators (KPIs)- User Training