Global Compliance Strategic Program Manager for Americas developing enterprise compliance structure.

Non-disclosure agreement involving corporate strategy for the 6 lines of business. In conjunction, program enterprise project manager leading the site decommission of 3 international locations. Guiding local business support teams in the execution involving technology, corporate workplace, legal entity dissolution, finance, and books/records. (Mexico, Costa Rica, and Philippines). Applying change standards and ensuring internal/external audit compliance while providing senior leadership team reporting.

Managed an integrated (100+) application wave migration to the buyer of the Balboa Insurance Company. Involved data retention, code transfer, data transfer, and validation. Furthermore elevated to portfolio lead for the entire divestiture handling the closure of the transition services agreement and formal hand off of the business to the buyer.

Project manager leading individually 6 business work streams (Customer Service, Finance, Technology, Administration, Claims, Books and Records) dealing with the Life insurance divestiture at Bank of America. Project consisted of partial line of business divestiture and transfer of all operations to buyer.

International project centered in London, UK, focused on migration of the global banking systems to Oracle as part of the ML Transition.

Ecommerce $2.6MM technology project to construct a trading bridge between legacy and target platforms as a precursor to the National Financial Services (NFS) brokerage conversion for BAI online self directed clients.• Led design/development between 4 tech and business teams for a support application servicing 1.7MM clients.• Deployed 12 new user online interfaces handling >55,000 orders per day with call responses < 5 seconds per call.• Governed a 10-cycle code, functionality, and regression testing involving 9 cross BAC/ML teams executing in excess of 1,000 successful scripts.• Contrived an encompassing associate awareness plan to bolster client implementation experience.

Led a $4MM project tasked with integration of a performance measurement platform for the U.S Trust clients, iteratively addressing the immediate client/associate experience needs while creating operational efficiencies and eliminating redundant processes and platforms.• Spearheaded a complex body of work gathering business requirements and creation of a statement of work for an integrated performance measure platform servicing 5,000 Associates, impacting 6.8MM BAC/ML clients.• Drove discussions with multiple technology and business partners to minimize upstream/downstream application impacts.• Key participation in senior leadership presentation development used for strategic transition direction.

Developed a comprehensive Trust Operations Consolidation Charter for the Merrill Lynch Transition which included leading deep dives identifying key gaps during assessment, cost/save estimates, and documenting cross point dependencies.• Merrill Lynch Transition, developed a comprehensive Trust Operations Consolidate Charter for the Merrill Lynch Transition, which included leading deep dives identifying key gaps during assessment, Revenue Opportunities Cost Saves (ROCS), and cross point dependencies. Participated/conducted senior leadership reporting used in defining the strategic target trust environment.

Operations change lead for project to create a Center of Excellence for a straight through processing solution to support Global Wealth Investment Management Operations at Bank of America.• GWIM Automated Corporate Actions, created detailed business requirement document for launching a Corporate Actions Center of Excellence (COE) poised to reduce risk and costs, while increasing service.• Data Management Center of Excellence, supported organizational restructuring with critical analysis of activities for sizing, establishment of reporting metrics and controls, and providing stability as needed.

Led the Reconciliation, Data Management, and Technology teams, in dual locations, through the Investment Management Operations transition within the Global Wealth and Investment Management line of business. Project involved APL CheckFree Wrap, merger and re-domicile of 2A7/3A7/International mutual funds, custody, and non-custody account conversion.• Created 3 individual projects (Data Management, Reconciliation, and Trading) designed utilizing Six Sigma methodology.• Participated in Static and Funding of accounts resulting in transfer of $13B in assets with zero rejects.• Led incident resolution process through three month parallel; tracking more then 100 issues, qualifying scope, evaluation of impacts, resolution development, and obtaining approval for testing/execution. Resulting in seamless implementation.

Support Portfolio Managers and management by intensive requirement gathering while creating project plans for execution utilizing applicable resources and coaching along interest parties.•Delivered comprehensive project plans transferring 4.5 billion of tri party asset management internally •Respected as resource for training others, resolving workflow bottlenecks, problem-solving in emergency situations, and efficiency project proposals •Vital liaison developing relationships between key groups for bank wide projects, i.e. SAS 70, Sarbanes-Oxley, SEC, 2a7 audits, Corporate Trust conversion, and fund mergers•Maintain as Compliance administrator over 500 rules applied to 1,000+ accounts protecting 39 billion in assets•Development of new investment product procedures and implementation boosting fund performance, adding shareholder value while minimizing company risk•Created $250k dollars in annual budget savings through streamlining process flows

Representative for Trusco Capital and Personal Asset Management institutional trust lines of business during an 18 month $37 million dollar budget project involving 80 team members and the transfer of 60,000 accounts, 600,000 records, and $177 billion in assets•Created code set mapping and translation tables•Developed, tested, and implemented workflows and procedures•Research and defined precise Front Office training for 75 people•Coordinated clean-up effort with 4 lines of business with over 100 items involving 170,000 independent activities.

Managed an 8 member team charged with settlement and accounting operations for 64 billion assets under management while designing, implementing, and stabilizing new trading system. •1,600 account conversion to Bloomberg Fixed Income Portfolio Order Management System (POMS)•Able to reduce manual processing requirements by 98 percent•Implemented Line Data Longview Order Management System

Supervised 6 member team responsible for trading, performance, institutional reporting, combined reporting, and reconciliation of manage accounts over five separate platforms.•Led 10 member Wachovia/First Union team through 1-year conversion process by guiding consultants and technicians through trading and back office mapping. Aided in 4 separate weekly conference calls over 28-week period, resulting in a seamless and error free transition of entire brokerage services database. •Maintained the functionality of 6-member team during a merger through effective organization of duties, goal setting, mentoring, and motivation. •Decreased market risk approximately 20 percent by minimized departmental losses with securing trading procedures, controlling error account and recovery methods, and investigating issues efficiently, resulting in an immeasurable savings to the firm.

Supported performance reporting on over 1,600 accounts with assets in excess of $500 million. Implemented personalized training on trading system procedures for department: educating coworkers, management, money managers, and consultants. •Modernized by establishing 4 new processing standards utilizing technology that reduced department costs by approximately10 percent and shortened production time by 40 percent, clients received reports two weeks earlier. •Analyzed and perfected combined reporting for accuracy and timeliness of managed accounts. Translated into a 150 percent growth in usage during a one year period and strengthen client relationships with high net worth individuals.•Self taught on computer systems within in 4-month period and selected as designated trainer for department, reducing cost of outside educational programs and consultant fees.

Regional brokerage firm established in Louisville, KY. A staff of more than 600 financial consultants serve 250,000 clients in 13 states. Financial consultant servicing the upstate of South Carolina.