Neil Hampton Email & Phone Number

Woking, GB

Woking, UK

I design and maintain the architecture of the rostrvm call centre product. rostrvm is a large unified communication contact centre product including dialer, ACD, IVR and MIS supporting VoIP and a number of telephone switches. The product comprises of a number of technolgies operating together to make up a distributed resilient cloud and on-prem system.As.

Auckland, New Zealand & Woking UK

I ran my own company with a mix of work including contracting, bespoke software development and product development. This overlapped with my current role from 2008 as I provided support and maintenance for customers. Projects included: • Support & development contract work with rostrvm solutions • Development, sales & support of Articulation VoIP softphone.

Woking, UK

I specified, designed, implemented, documented and maintained various sub-systems within the rostrvm product. Sub-systems included: • VoIP call control supporting a call center of hundreds of agents • AutoAgent (VoIP IVR) capable of handling hundreds of simultaneous calls with announcements, DTMF capture, music, call recording • AuditLog call recording.

Woking, UK

Initially a Software developer working on the rostrvm product, projects included: • Developing load test application • Porting the product from UNIX to Windows NT • Adding SQL database to rostrvmI became server team leader with responsibility for 3-4 team members developing hardware interfaces and introducing the products software ACD and routing.

Frimley, UK

I setup and maintained an air defense command and control demonstrator at airshows, exhibitions and customer sites in the middle east and far east. The demonstrator was a three-screen UNIX system comprising mapping, radar simulators and communications.My role included demonstrating the system during sales presentations and fielding technical questions. In.

Bracknell, UK

Software developer/systems integrator working on the TR-1 ASARS data manipulation system (TADMS). A joint US-UK groundstation technology demonstrator that we ended up supporting as it entered service in the first gulf war. My role was to liase with my software counterparts in the US and assist in integration of commercial equipment into military.

Bisley, UK

Part time work developing bespoke and product applications for the Apple II and Tatung Einstien. Applications included stock control and accounting systems, graphics drawing/presentation and system utilities.

Bsc Hons, Computer Science

Education record