SUMMARYCredible Transformation Programme Director with 25+ years experience successfully driving strategic change for C-Suite and Board with specific focus on managing risks and outcomes. Transformation and transition specialist, experienced across multiple sectors in implementing operational excellence, technology adoption and adaptation, organisational restructuring, superior customer experience, and effective change management. Visionary hands-on professional with a knack for turning around even the most challenging projects.Trusted to 'just get on with it' and deliver, with a laser focus on adding value.KEY OUTCOMES ACHIEVED Improved efficiency and reduced costs to achieve £1.25m per year in savings. Enabled data driven decision making to improve customer experience and reduce bad debt by 22%.Ensured alignment between organisational goals, and change execution to facilitate cohesive decision-making and resource allocation across two businesses, removing regulatory risks.Created and carried out Programme recovery plan enabling programme to be delivered on time against contractual milestones and negated the threat of £1.5m liquidated damages charge.Increased agility by building a more adaptive and responsive management data set capable of quickly pivoting to capitalise on emerging opportunities, increased global sales by 4%.