Led a programme and project management team to deliver Vodafone’s global portfolio of Cloud and Hosting Products.• Built and Led a team of global Programme and Project managers skilled to deliver global Cloud and Hosting products and roll out of global Datacentre infrastructure.• Delivered wholesale transformation of the Project and Programme team including the move to Agile delivery methodologies and implementation of outsource supplier model for accelerated time to market.• Management portfolio budget & cost performance • Creation of shared services project delivery team in Romania and Hungary• Mitigation and Escalation of Risks, Issues and dependencies across Global product delivery portfolio• Managing Internal Trials, Customer Proof of Concepts & Prototypes• Leading, coaching and mentoring team of Programme and Portfolio Managers

Responsible for delivery of all products launched to Vodafone Global Enterprise (VGE) Customers generating circa €400m per annum, owning New Product Implementation governance and process and leading the team of Programme Managers shaping and delivering product roadmaps.• Led global Programme management of all Products for VGE• Led and developed shared services capability in Hungary and India supporting product development and PMO activities• Delivered wholesale transformation of the VGE New Product Implementation and Release Management processes across multiple commercial and technology business functions• Management of project budget & cost performance maintenance• Managing the creation and submission of monthly SLT product reporting• Refresh, evolution and management of monthly Operational Review Meetings – ensuring cross functional focus on product delivery and in life performance. • New Product Development (NPD) ownership: Responsible for Definition & evolution of the common gating delivery processEvolving and Running the monthly formal NPD / Release management governance process• Tracking & monitoring all releases and geographic availability of services• Leading VGE annual product planning engagement, forecasting & budgeting and interlock with global operating companies• Accountable for managing impact of global product rationalisation programme ensuring protection of customer experience and commercial revenue protection for Vodafone Global Enterprise

Responsible for defining and operating Programmes for the delivery of Product capability within VGE. • Worked with senior stakeholders across Vodafone Group and lead OpCos to plan and prioritise product roadmaps • Led multiple, complex product delivery streams across product portfolios• Led recruitment of resource required to meet product roadmap demands• Managed implementation of all VGE system, people, commercial, legal and process changes required to support the launch of products to the market place. • Worked with Solutions Marketing to manage launch comms, sales engagement and go-to-market activities• End to end management of global delivery functions including: Group Technology Vodafone Business Services• Managed timescales and delivery with Vendors and Technology Partners. Manage escalations and any Vendor non-performance issues.• Planned, agreed and communicated roadmaps with Operating Companies, Partner Markets & AffiliatesPartnering the Global Innovation team to define and deliver proof of concepts and internal and external trials to define opportunity areas for the future product roadmap.• Identification of opportunities for innovation opportunities working with potential new Vodafone partners• Definition of internal delivery and trial success criteria to ensure enough information can be gained to make a valid ‘Gate 0’ decision on whether to take potential initiative to market based on size of opportunity and commercial potential• Programme Management of all internal and external initiatives and trials, monthly reporting to SLT of pipeline effectiveness

Six Sigma Black Belt, shaped and delivered Vodafone UK’s transformational agenda through opportunity scoping and change management activities;• Identification of opportunities for large scale improvement programmes• Detailed opportunity investigation through targeted data collection and analysis• Definition and agreement of programme benefits and structure• Creation of opportunity proposals / recommendations for board level approval• Research and adoption of industry best practices and innovation to tackle know business issues• Operational and change management of end to end improvement projects and programme work streams• Organisational design, behavioural impact assessment and cultural change activities• Business relationship and senior stakeholder management• Management of sub contracted and consultancy resources