Personal StatementI am a mission led, values driven and performance focused senior executive leader, with expertise in Employability, Education and Healthcare. I have a strong track record in delivering market leading contractual results, outstanding profitability and significant organisational growth. I'm passionate about making a real difference and lasting contribution in the community I serve, by inspiring the growth of people both professionally and personally. My leadership style is authentic, resilient, self-disciplined, and emotionally intelligent, which inspires people engagement, best in class service excellence and robust governance; this coupled with an entrepreneurial spirit that drives innovation and positive cultural change.Career Achievements • Career progression from a Junior Adviser to CEO.• Served and protected the local community as a Volunteer Police Constable at Northumbria Police UK.• Professional Footballer and Physiotherapist at Sunderland Association Football Club UK.
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Available For Next RoleAvailable For Next RoleDurham, Gb
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Health And WellbeingCareer Break Dec 2022 - Sep 2024United KingdomTriple Heart Bypass September 2023.Self imposed 1 year career break to focus on rehabilitation. Fully recovered, completed half marathon September 2024. Ready and fit for work. -
Chief Executive OfficerFinchale Aug 2021 - Jun 2022Durham, England, United KingdomThe Finchale Group is a UK Registered Charity, providing adult education, training, employability and welfare support services to veterans, those in military service and their families and any individuals with multiple barriers to social inclusion. In addition, Finchale also provided adult training schemes and apprenticeships in the Construction Sector, fulfilling their training needs and preparing them for employment. Business objectives and results include:- Reconciled Finchale Group Performance and Financials for the previous 4 years achieving absolute clarity.- Rightsized the business, creating a business vertical and Divisional approach.- Drafted a 2.5 year Business Plan and Budget, creating a robust business recovery flightpath gaining full Board sign off. -
Interim Chief Executive OfficerFinchale Jul 2021 - Aug 2021Durham, England, United KingdomSuccessfully secured CEO permanent position after an external competition. -
Interim Chief Executive OfficerCoquet Trust Mar 2020 - Jun 2020Newcastle Upon Tyne, England, United KingdomCoquet Trust is a Registered UK Healthcare Charity, set up to support people with learning disabilities by providing care in the home and in the community. I led a team of 6 Senior Leaders and 250 Support Workers, safely navigating the Trust through the early stages of COVID, by implementing a robust Risk Management and Governance framework. I also introduced a Business Plan approach, whilst drafting and implementing the start of a full Business Change Programme; with the objective of supporting the incoming CEO.Business objectives and results include:- Safely led Coquet Trust through early stages of COVID, with zero Service Users contracting COVID.- Drafted and implemented the start of a "best in class" People Plan, whilst executing Furlough.- Drafted and implemented a Commercial Change Plan, whilst executing 19-20 result and drafting 20-21 Budget- Positive result in Care Quality Commission Emergency Support Framework Audit - Drafted a Trust wide Change Programme supported by the 20-21 Budget, ready to support the incoming CEO and the year ahead. -
Director Of Employment ServicesShaw Trust May 2017 - Apr 2018United Kingdom- Accountable for 75% market share of total UK Work Choice contract provision.- Accountable for £70 million Revenue; equating to 85% of Shaw Trust P&L.- Significantly exceeded my EBITDA target.- Led a Senior Leadership Team of 5, consisting 3 Directors and 2 Heads of Services.- 25 Contract Package Areas (Regions) in total, across the full UK. England, Scotland and Wales.- I inherited a performance turnaround situation; 12 Work Choice Contracts were placed in breach by Department of Work and Pensions and given formal Performance and Improvement Notifications.- I led on weekly Performance Review meetings with the Director of the Department of Work and Pensions.- I drove performance from breach (bottom of the national league table) to top of the league table in 6 months.- In doing so, I positioned Shaw Trust for future growth and contractual wins. -
Divisional Director Employability EnglandIngeus Jan 2015 - Dec 2016London, United Kingdom- Accountable for 25% market share of total UK Work Programme provision.- Accountable for £120 million Revenue; equating to 80% of Ingeus UK and 50% of Ingeus Worldwide P&L. (Ingeus delivered in 11 Countries).- Significantly exceeded my EBITDA target, supporting World EBITDA P&L target.- Led a Senior Leadership Team of 33, consisting of Heads of Services and Operation Managers.- 25 operational sites across 8 regions in England UK.- 800 people delivering front line services to over 1 million Service Users over length of contract.- Supported over 200,000 Service Users into sustainable employment UK wide over length of contract.- Delivered market leading contractual results on Work Programme.- Designed, implemented and embedded a robust Performance Management Governance Framework.- Strategically account managed UK Government procurers, including Department Work Pensions and Greater Manchester Council, developing productive relationships, executing growth objectives. -
North East And Yorkshire And Regional DirectorIngeus Dec 2013 - Dec 2014Newcastle Upon Tyne, United KingdomDelivering to Business Plan objectives, ensuring strong financial results and market leading performance with all Employability and Adult Education contracts.- Promoted to Divisional Director Employability England. -
North East Of England Regional DirectorIngeus Apr 2011 - Nov 2013Newcastle Upon Tyne, United KingdomImplemented a full start up programme within a new region for Ingeus UK; 2 UK Government (Department of Work and Pensions) contracts, Work Programme and Mandated Work Activity, ensuring a strong start to both contracts.- Promoted to North East and Yorkshire Regional Director. -
North Of England Director Of OperationsWorking Links Mar 2003 - Jul 2010Newcastle Upon Tyne, United KingdomPromoted 7 times in 7 years, from front line Advisor to North of England Director of Operations. Delivering local Council and UK Government, (Department of Work and Pensions) Welfare to Work national contracts; supporting the long term unemployed back in sustainable employment. -
Employer Compliance ExecutiveHm Revenue & Customs Jun 1991 - Feb 2003SunderlandAuditing Pay As You Earn and National Insurance Employer Tax Returns, in office and out in the field in employer premises. -
Special Police ConstableNorthumbria Police Jun 1997 - Jun 1998SunderlandVolunteer Police Constable. - Supported the regular Police Constables in serving and protecting members of the community. -
Academy PhysiotherapistSunderland Afc Jun 1997 - Jun 1998SunderlandPhysiotherapist for under 16's Academy Soccer Team. - To provide injury assessment, rehabilitation clinics and pitch side cover during matches. -
Professional Soccer PlayerSunderland Afc Jul 1989 - May 1991SunderlandProfessional Soccer Player.- Played professional soccer at Youth level; Soccer injuries prevented a full career.
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