Orchestrate a wide range of corporate events including sales meetings, investor days, all-company retreats, incentive trips, and venture capitalist receptions tailored for biotechnology, technology, and telecom sectors.Commended for initiating and directing high-profile projects leading to the addition of 4 major events for 2025, projected to generate an additional $350K in revenue; recognized for enhancing attendee engagement, satisfaction, and relations by implementing personalized and more memorable experiences.Partner with C-suite executives, VPs, and corporate meeting planners to outline goals and create detailed timelines with deliverables; ensure clear communication and solution-oriented strategies that enhance event effectiveness and client satisfaction.Manage a planning team of Registration Managers and Senior Meeting Planners through weekly one-on-one meetings to discuss workload, needs, and performance enhancements, as well as foster a collaborative and high-achieving environment.Maintained financial transparency and capitalized on cost-saving opportunities by effectively managing event documentation and budgeting for events exceeding $2.5M; created new budget templates and processes for all programs that enhanced company-wide coherence and enabled efficient invoicing which increased confidence among clients.Oversee Statements of Work (SOW) and contract processes while ensuring all terms are up-to-date and reflect accurate pricing and service details; streamline operations and successful contract renewals.Establish vendor relationships through a referral program that encourages repeat business, enhanced service quality, and seamless integration of vendors into the event planning process to ensure high standards and client expectations.Design and implement rigorous operational protocols for event management including timelines and detailed checklists for all program aspects which standardize delivery and improve overall event quality.

Executed and managed 2 new programs that generated over $100K in revenue and engaged over 400 attendees including a high-end reception for biotech executives and venture capitalists and a multi-day sales meeting that featured extensive programming and luxury experiences.Developed and standardized operational templates and forms to support the company’s strategic vision; facilitated consistency across events and aided in the scalability of event management practices.Hosted site visits with clients to explore potential event locations and enhanced client relationships through personalized engagement and detailed presentations of venue capabilities and amenities; this resulted in securing properties for future programs and establishing deeper connections with clients.Led the planning and execution of a high-profile sales meeting for over 200 attendees which showcased the new brand and company culture introduced by the CEO; customized banquet menus and thematic evening functions contributed to the program's success and generated $50K in revenue.

Orchestrated end-to-end management of key corporate events such as Sales Kick Offs and President’s Club; aligned event logistics from inception to completion with strategic business goals set by C-suite executives which enhanced brand coherence and maximized ROI.Ensured consistency with the company’s overall branding and contributed to a seamless presentation that resonated with all stakeholders by maintaining uniform branding across all event materials for trade shows, webcasts, and events.Led team in the production and execution of comprehensive event communication plans and campaigns; interfaced with marketing, sales, design, and partner departments to ensure the delivery of high-quality event experiences.Managed design and curation of marketing materials including invitations, event emails, and promotional items which facilitated high-level interactions with clients and partners and ensured alignment with strategic marketing initiatives.Coordinated with a broad spectrum of external vendors to support key company initiatives; ensured all service deliveries met project timelines and quality standards which enhanced overall event effectiveness and participant satisfaction.Administered event budgets across multiple programs; employed meticulous tracking and reporting mechanisms to evaluate program effectiveness and implement improvements which led to more efficient resource allocation and enhanced event outcomes.

Led the planning and execution of diverse events such as Biotech conferences, Technology seminars, and Company Engagement programming by acting as a true partner from inception to realization which enhanced client relationships and established a foundation for ongoing business opportunities.Managed comprehensive logistics for a variety of events including exhibit hall floor setup, meeting room arrangements, food and beverage services, AV production, and translation services; this ensured seamless execution of internal and customer-facing meetings with upwards of 5,500 attendees.Oversaw speaker and vendor contracts for over 45 engagements while ensuring adherence to clients' legal terms and conditions which streamlined communications and alleviated revision burdens; this led to more efficient contract operations and reinforced client trust.Directed the development and reconciliation of event budgets up to $3M; achieved significant cost savings that reduced the initial budget from $3.6M to $2.57M along with enhancing client satisfaction with financial management and contributing to the company's reputation for fiscal responsibility.Managed Meeting Planners, Meeting Coordinators, and Travel Directors, conducted trainings, developed company SOPs, and integrated new staff effectively into the company culture which ensured a high level of operational consistency and employee confidence.Oversaw account management for multi-national high-tech clients; successfully executed five major employee engagement events with upwards of 1,500 attendees and significantly enhanced company culture and satisfaction.Demonstrated exceptional leadership and crisis management by navigating the company through a challenging period, securing employee trust through transparent communication, and contributing to the organization's stability which was recognized by senior leadership for future leadership potential.

Developed and managed comprehensive mobile app strategies for events; introduced gamification and detailed property maps which significantly increased attendee engagement and showcased the client’s investment in innovative event technology.Initiated and managed high-impact improvements in event planning operations such as detailed documentation and multi-departmental coordination which ensured the successful execution of both virtual programs during COVID-19.Supported the leadership team in strategic planning and operational growth; played a key role in transitioning from virtual back to in-person programs and setting up new employees for success which strengthened relationships with company executives and enhanced overall business development

• Provide exceptional guest service for up to 240 guests per 14-hour shift.• Build relationships with guest to ensure a quality experience while on the train.• Promote teamwork and positive relations with crew, railroad personnel, and Tour Directors.

Coordinated diverse fundraising and community events including fashion shows, high teas, golf tournaments, and largescale festivals with over 40K in attendance to raise awareness and support for adults with intellectual disabilities.Managed comprehensive event budgets for multiple programs simultaneously with individual budgets upwards of $500K; implemented consistent financial oversight and targeted fundraising efforts which collectively netted over $1M.Led a team of 5 to 150 staff members and volunteers; developed and executed detailed staffing plans that ensured well-coordinated event operations. Provided clear communication and training, as well as fostered a unified team approach that enhanced event execution and volunteer engagement.

• Addressed incoming calls for appropriate service. • Monitored security officers’ actions while patrolling campus grounds. • Assisted in patrolling the campus grounds and providing escorts.

• Solicited Northeast, OH businesses for advertising space in Bach Festival Program. • Facilitated marketing for annual Bach Festival via Facebook and Bachtrack Website. • Coordinated ticket sales process and mailed tickets to festival subscribers.

• Managed volunteers with importing audience data into SurveyMonkey.• Developed a Market Research Project corresponding to audience data.• Assisted Education Department with their annual Summer Theater Camp.

• Assisted agents with print, on-­‐camera, and voice talent projects.• Contacted talent about up-coming jobs utilizing email and telephone. • Managed incoming phone calls and maintained accurate records and files.