Neill Hart Email & Phone Number

London, Gb

London, United Kingdom

CSI is a leading Cloud Services Provider with local, regional and global reach. We help our clients securely take their critical business applications to the cloud. Our unique mix of cyber security, application software and CSI PowerCloud infrastructure services ensures we manage every step of the journey. CSI solves the challenge of migrating large, mission critical workloads into and between cloud environments. Our services safely and securely connect our client’s legacy, new and emerging applications to the rest of the world. Our 35 years of managing mission critical applications and underlying platforms means that our clients can take the journey to the CSI PowerCloud safely and securely. My role drives profitability by:• Enabling the sales force with focussed go-to-market solutions.• Simplifying the sales cycle to increase number of proposals to the market.• Creating consistent messaging from website to proposals to scopes of work to contracts.• Accelerating time to market of new cloud solutions• Generating cross-selling opportunities by positioning the full CSI portfolio to clients.

Red Box Recorders is a private equity-owned leader in voice and data recording software for financial services, contact centre, government and public safety sectors. This role ensured that products met market demands and linked product development with direct and channel sales. • Managed full product lifecycle including product roadmaps.• Directly managed key multi-national client demands for product changes and enhancements. • Product Owner within an Agile software development framework (Scrum and Kanban).

Consulting to technology service organisations to improve go-to-market strategy and implementation: ● Sales enablement based on consistent service messaging ● Creation of GTM collateral including elevator pitch, case studies and battle-cards

Europe

This role focused on setting the strategic direction for sales enablement, go-to-market and new solution introduction and, as importantly, ensuring execution of that strategy across 16 countries. ● Created a collaborative community for the pan-European line of business and identified successes that could be replicated across the region to close deals quickly and with a lower cost of sale. ● Managed the introduction of new managed services and cloud-based solutions: training, and support for sales and pre-sales, marketing, commercial and service delivery teams. ● Fostered a consulting approach using a maturity model to ensure that technology was implemented to meet business objectives rather than simply meeting procurement goals. ● Developed processes to analyse sales pipeline and P&L financial performance for the line of business in each country and produce easy to understand dashboard reports. ● Directly involved in presenting solutions to strategic clients in financial services, pharmaceutical, aerospace and automotive manufacturing sectors. ● Managed alliances with key technology partners to develop commercially attractive business development incentives increasing potential margin on key deals by up to 30%.

United Arab Emirates

In 2007, Dimension Data acquired an IT infrastructure provider in the United Arab Emirates. This role was to rapidly integrate the acquisition into Dimension Data and to grow new business. ● Managed to completion poorly scoped projects taken over from the acquired company. ● Led a team of 30 solution architects, bid managers, field engineers and project managers. ● Established a service desk and project management office to act as the foundation for future business. Fast-tracked Cisco Gold certification to increase gross margins by 7%. ● Focussed on technology in the built environment, winning the IT fulfilment for a four-hotel development in Dubai. ● Introduced managed services to a predominantly product-oriented market.

Johannesburg Area, South Africa

Managed and led a team to define, develop and promote new services to complement predominantly product-focused sales across Dimension Data's portfolio. ● Successfully ran cross-business workshops to produce business and functional requirements for new services according to ITIL best practise framework. ● Developed pricing models and scope of work instructions, go-to-market plans and sales training for new services.

Johannesburg Area, South Africa

● Selected products for our portfolio and promoting Dimension Data solutions in the market. ● Analysis of competitive intelligence and market research and managing alliances with key technology partners. ● Presenting company value propositions to clients, press, industry and financial analysts

Johannesburg Area, South Africa

● Managed a team of 14 product managers and presales specialists as well as an outbound call centre that generated sales leads ● Regularly presenting papers at national IT conferences to audiences of over 500 people, writing articles for technical publications, and briefing industry analysts and journalists.

Pretoria Area, South Africa

Bsc Hons, Computer Science

Ba, English

Management Development Programme, Business, Management, Marketing, And Related Support Services

Bsc, Computer Science