Jamie Neill, Phr Email & Phone Number

Edinburgh, Scotland, United Kingdom

Seattle, Washington, United States

• Oversaw open enrollment procedures for over 180 employees.
• Orchestrated comprehensive onboarding for new hires. Integrated newcomers into internal HRIS platforms. Collaborated with IT to ensure compliance with remote/hybrid work protocols.
• Coordinated the off-boarding process to ensure prompt updates to internal systems and retrieval of company-owned technologies.
• Delivered training on effective HRIS system utilization.
• Drafted and introduced a new travel policy. Gained endorsement from directorial leadership for periodic review and updates.
• Regularly updated and maintained personnel records for accuracy.

Seattle, Washington, United States

• Developed and managed comprehensive onboarding procedures for 65+ staff and 35+ attorneys
• Supervised firm-wide benefits, introducing new offerings such as vision insurance and commuter parking benefits. Designed and customized training tailored to the firm's needs. Leveraged remote learning technologies and.
• Led annual benefit reviews, partnering with brokers to secure optimal plans aligning with firm requirements.
• Championed a shift from BambooHR to ADP Workforce Now. Collaborated with ADP to transition from paper-based to paperless benefit system, ensuring the latest benefits and rates were accurately represented.
• Spearheaded end-to-end recruitment, performance evaluations, and termination processes. Engaged with external recruiters and leveraged online platforms for job postings. Orchestrated the comprehensive annual.
• Drafted, refined, and rolled out key firm policies, including 'Return to Office' and 'Vacation'.

Seattle, Washington, United States

• Delivered executive support to the firm's executive committee, ensuring seamless organizational operations.
• Designed and introduced a comprehensive Pro Bono work policy detailing eligibility, approval processes, and criteria for counting hours, awaiting firm leadership's endorsement.
• Served as the secondary point-of-contact, assisting with onboarding tasks and other responsibilities. Acted as the primary HR contact during the Director's absence or leave.
• Recognized as a trusted intermediary between staff and senior management, effectively conveying staff queries, concerns, and feedback to leadership.
• Orchestrated and moderated weekly 'State of the Firm' virtual meetings during the pandemic, ensuring staff connectivity and morale.
• Crafted agendas and documented meeting minutes for committee discussions. Collaborated with partners and directors to pinpoint key topics for executive committee discussions and monitored subsequent action items.

Greater Seattle Area

• Conducted hourly MMA training sessions utilizing Core De Force Live and PiYo methodologies.
• Consistently engaged with and instructed a weekly class of 8 participants.

Seattle, Washington, United States

• Engaged with Washington state lawmakers to shape telehealth service guidelines and regulations.
• Established a standardized calendar and diligently documented formal meeting minutes for the Washington State Telehealth Collaborative.
• Oversaw expense reporting for the University of Washington Collaborative Chair and Director of Telehealth Services.

Seattle, Washington, United States

• Directed a nationwide project, enrolling and ensuring certification for all eligible Community Directors in the Certified Director of Assisted Living (CDAL) credential.
• Initiated and led the annual “Thinking of You Day,” showcasing appreciation for employees across all our national communities. This entailed nationwide vendor coordination, budget adherence, and real-time.
• Orchestrated and led company conferences, both in-house and off-site.Oversaw and delivered events with a financial scope exceeding $100,000.
• Formulated and introduced a corporate travel and expense policy, later adopted by two additional affiliate companies.

Tukwila, Washington, United States

• Served as a business analyst for a leading aerospace organization's software project, utilizing Agile development methodologies.
• Collected project requirements through stakeholder interviews and workshop facilitation.
• Analyzed documentation to compare and contrast the current and future state of software.
• Actively ensured product managers remained focused and on-track using various communication methods. Maintained and updated internal documents to monitor tasks and deliverables.

Seattle, Washington, United States

• Crafted and executed outcomes-based recruitment strategies, resulting in the cultivation and management of a robust volunteer pool.
• Gathered stakeholder requirements for volunteering needs, using insights to refine and enhance volunteer recruitment strategies.
• Fostered strong relationships with delivery system staff to align volunteer contributions with organizational needs.
• Standardized volunteer program procedures, ensuring consistent, and optimal operations.
• Onboarded and trained new volunteers, emphasizing a comprehensive understanding of organizational policies and procedures.
• Facilitated monthly training sessions for volunteer staff, covering vital areas such as compliance, liability, and safety.

Seattle, Washington, United States

• Offered comprehensive administrative support to the Executive Vice President of Public Affairs & Governance, Director of Governance Services, and Board of Trustees: tasks included intricate calendar management, meeting.
• Assumed the role of HR liaison for the Public Affairs and Governance Division, focusing on workforce strategy and annual performance reviews.
• Co-chaired Group Health Cooperative's Engagement Guidance Team, driving initiatives and collaborations organization-wide.
• Orchestrated complex Board retreats catering to an 11 member Board of Trustees and key C-Suite Executives.
• Spearheaded and organized division-wide meetings for 63 people including members of the Executive Leadership Team.
• Directed the launch of a third-party board portal tool for iPad; this involved defining user requirements with board stakeholders, evaluating potential solutions, and overseeing tool deployment. Facilitated stakeholder.

Seattle, Washington, United States

• Offered administrative support to six attorneys and the Director of Audit Services: scheduled meetings, prepared and proofed documents, and documented meeting minutes.
• Served as the main tech liaison for the legal department, addressing software and hardware concerns.
• Trained staff on the OpenText Document Management system to optimize documentation processes.
• Maintained and updated InContext sites for both the Legal & Audit Services Departments.
• Played a pivotal role in the design and ongoing upkeep of an Office Manual Sharepoint site, capturing the administrative standards and procedures of the legal team.
• During Q1 of 2010, extended support to the Executive Vice President & General Counsel and the Associate General Counsel; coordinated division-wide meetings hosting over sixty participants, in conjunction with regular.

Boston, Massachusetts, United States

• Managed and coordinated both business and personal international travel arrangements.
• Prepared and submitted comprehensive, multi-currency expense reports. Conducted reconciliation for bank and credit card statements.
• Handled intricate calendar management for a senior executive.
• Collaborated with accounting team for efficient year-end tax preparations.
• Resolved end-user issues related to mobile devices, computers, and other technologies.
• Oversaw management of leased properties, including rent tracking, advertising, and tenant correspondence.

Boston, Massachusetts, United States

• Supported General Manager in scheduling, report generation, and maintaining correspondence with clients and team members.
• Managed invoicing, monitored accounts receivable, and oversaw collections.
• Fielded phone calls, welcomed visitors, and undertook general administrative responsibilities.
• Directed "Mozart Miles", our client rewards program, and liaised with company vendors.
• Assessed credit histories of prospective advertisers prior to air time allocation.
• Generated consistent reports for both local and national sales teams.

Trenton, New Jersey, United States

• Offered comprehensive administrative support to the Vice President of Real Estate, including calendar management, dictation, and inventory oversight.
• Handled travel coordination and subsequent expense report submissions.
• Managed insurance coverage for 15+ commercial and residential properties across Pennsylvania & New Jersey.
• Administered cell phone plans for a workforce of 50+ employees.
• Oversaw monthly invoicing and supported the Accounts Receivable department in collections.
• Developed marketing proofs for both commercial and residential property listings.

Master'S Degree, Organizational Development

Completed a master's degree in organizational development.

Ba, Marketing Communication

Activities and Societies: Omicron Delta KappaCompleted a bachelor's degree in marketing communications.

Human Resources Management/Personnel Administration, General, Level 5