Jamie Neill, Phr Email & Phone Number

Edinburgh, Gb

Edinburgh, Scotland, United Kingdom

Seattle, Washington, United States

• Oversaw open enrollment procedures for over 180 employees.• Orchestrated comprehensive onboarding for new hires. Integrated newcomers into internal HRIS platforms. Collaborated with IT to ensure compliance with remote/hybrid work protocols.• Coordinated the off-boarding process to ensure prompt updates to internal systems and retrieval of company-owned technologies. • Delivered training on effective HRIS system utilization.• Drafted and introduced a new travel policy. Gained endorsement from directorial leadership for periodic review and updates.• Regularly updated and maintained personnel records for accuracy.• Strategized and executed company events, both in-house and external locations.

Seattle, Washington, United States

• Developed and managed comprehensive onboarding procedures for 65+ staff and 35+ attorneys• Supervised firm-wide benefits, introducing new offerings such as vision insurance and commuter parking benefits. Designed and customized training tailored to the firm's needs. Leveraged remote learning technologies and provided individualized sessions upon request.• Led annual benefit reviews, partnering with brokers to secure optimal plans aligning with firm requirements.• Championed a shift from BambooHR to ADP Workforce Now. Collaborated with ADP to transition from paper-based to paperless benefit system, ensuring the latest benefits and rates were accurately represented.• Spearheaded end-to-end recruitment, performance evaluations, and termination processes. Engaged with external recruiters and leveraged online platforms for job postings. Orchestrated the comprehensive annual performance and salary review cycle, enhancing documentation procedures.• Drafted, refined, and rolled out key firm policies, including 'Return to Office' and 'Vacation'.• Gained a reputation as an empathetic listener, proficiently navigating sensitive discussions.• Ensured strict adherence to Federal, State, and local employment laws and regulations.• Upheld accuracy in digital employee file management.• Effectively managed an HR budget totaling $500,000.

Seattle, Washington, United States

• Delivered executive support to the firm's executive committee, ensuring seamless organizational operations.• Designed and introduced a comprehensive Pro Bono work policy detailing eligibility, approval processes, and criteria for counting hours, awaiting firm leadership's endorsement.• Served as the secondary point-of-contact, assisting with onboarding tasks and other responsibilities. Acted as the primary HR contact during the Director's absence or leave.• Recognized as a trusted intermediary between staff and senior management, effectively conveying staff queries, concerns, and feedback to leadership.• Orchestrated and moderated weekly 'State of the Firm' virtual meetings during the pandemic, ensuring staff connectivity and morale.• Crafted agendas and documented meeting minutes for committee discussions. Collaborated with partners and directors to pinpoint key topics for executive committee discussions and monitored subsequent action items.• Organized diverse firm events, both virtual and physical, celebrating employee milestones, national holidays, and surpassing firm KPIs.• Accurately maintained and updated digital governing records for the firm.

Greater Seattle Area

• Conducted hourly MMA training sessions utilizing Core De Force Live and PiYo methodologies.• Consistently engaged with and instructed a weekly class of 8 participants.

Seattle, Washington, United States

• Engaged with Washington state lawmakers to shape telehealth service guidelines and regulations. • Established a standardized calendar and diligently documented formal meeting minutes for the Washington State Telehealth Collaborative. • Oversaw expense reporting for the University of Washington Collaborative Chair and Director of Telehealth Services.

Seattle, Washington, United States

• Directed a nationwide project, enrolling and ensuring certification for all eligible Community Directors in the Certified Director of Assisted Living (CDAL) credential.• Initiated and led the annual “Thinking of You Day,” showcasing appreciation for employees across all our national communities. This entailed nationwide vendor coordination, budget adherence, and real-time problem-solving for event logistics.• Orchestrated and led company conferences, both in-house and off-site.Oversaw and delivered events with a financial scope exceeding $100,000.• Formulated and introduced a corporate travel and expense policy, later adopted by two additional affiliate companies.

Tukwila, Washington, United States

• Served as a business analyst for a leading aerospace organization's software project, utilizing Agile development methodologies.• Collected project requirements through stakeholder interviews and workshop facilitation.• Analyzed documentation to compare and contrast the current and future state of software.• Actively ensured product managers remained focused and on-track using various communication methods. Maintained and updated internal documents to monitor tasks and deliverables.

Seattle, Washington, United States

• Crafted and executed outcomes-based recruitment strategies, resulting in the cultivation and management of a robust volunteer pool.• Gathered stakeholder requirements for volunteering needs, using insights to refine and enhance volunteer recruitment strategies.• Fostered strong relationships with delivery system staff to align volunteer contributions with organizational needs.• Standardized volunteer program procedures, ensuring consistent, and optimal operations.• Onboarded and trained new volunteers, emphasizing a comprehensive understanding of organizational policies and procedures.• Facilitated monthly training sessions for volunteer staff, covering vital areas such as compliance, liability, and safety.• Designed, developed, and executed a targeted social media strategy to boost member participation.• Solicited valuable feedback from stakeholders, including co-op members, to enhance electronic participation opportunities.• Crafted and updated work plans and timelines to drive successful outcomes, targeting increased member engagement. • Provided high-level support to the Board of Trustees and the Director of Governance, ensuring streamlined operations.• Coordinated complex projects, managing logistics for Board retreats, meetings, and special events.• Drafted agendas, disseminated documents, and arranged guest presentations, while offering IT, equipment, and calendar management support.• Instituted and maintained systems to ensure timely follow-up and effective implementation of assignments and decisions.• Worked with various departments to synchronize governance objectives with overarching organizational goals.• Facilitated discussions among newly restructured departments to establish group norms and accountability measures.

Seattle, Washington, United States

• Offered comprehensive administrative support to the Executive Vice President of Public Affairs & Governance, Director of Governance Services, and Board of Trustees: tasks included intricate calendar management, meeting material preparation, travel coordination, expense reporting, and specialized project assistance.• Assumed the role of HR liaison for the Public Affairs and Governance Division, focusing on workforce strategy and annual performance reviews.• Co-chaired Group Health Cooperative's Engagement Guidance Team, driving initiatives and collaborations organization-wide.• Orchestrated complex Board retreats catering to an 11 member Board of Trustees and key C-Suite Executives.• Spearheaded and organized division-wide meetings for 63 people including members of the Executive Leadership Team.• Directed the launch of a third-party board portal tool for iPad; this involved defining user requirements with board stakeholders, evaluating potential solutions, and overseeing tool deployment. Facilitated stakeholder education by developing user-centric materials like FAQs, user manuals, and providing 1-on-1 technical support.

Seattle, Washington, United States

• Offered administrative support to six attorneys and the Director of Audit Services: scheduled meetings, prepared and proofed documents, and documented meeting minutes.• Served as the main tech liaison for the legal department, addressing software and hardware concerns.• Trained staff on the OpenText Document Management system to optimize documentation processes.• Maintained and updated InContext sites for both the Legal & Audit Services Departments.• Played a pivotal role in the design and ongoing upkeep of an Office Manual Sharepoint site, capturing the administrative standards and procedures of the legal team.• During Q1 of 2010, extended support to the Executive Vice President & General Counsel and the Associate General Counsel; coordinated division-wide meetings hosting over sixty participants, in conjunction with regular duties.

Boston, Massachusetts, United States

• Managed and coordinated both business and personal international travel arrangements.• Prepared and submitted comprehensive, multi-currency expense reports. Conducted reconciliation for bank and credit card statements.• Handled intricate calendar management for a senior executive.• Collaborated with accounting team for efficient year-end tax preparations.• Resolved end-user issues related to mobile devices, computers, and other technologies.• Oversaw management of leased properties, including rent tracking, advertising, and tenant correspondence.• Facilitated the coordination of both in-house and off-site meetings.• Implemented proactive organizational systems to enhance the efficiency of Managing Principals.• Reviewed and proofread contracts for prospective clients.

Boston, Massachusetts, United States

• Supported General Manager in scheduling, report generation, and maintaining correspondence with clients and team members.• Managed invoicing, monitored accounts receivable, and oversaw collections.• Fielded phone calls, welcomed visitors, and undertook general administrative responsibilities.• Directed "Mozart Miles", our client rewards program, and liaised with company vendors.• Assessed credit histories of prospective advertisers prior to air time allocation.• Generated consistent reports for both local and national sales teams.• Handled and maintained positive working relationships with external vendors. • Spearheaded employee engagement initiatives, including luncheons and office excursions.

Trenton, New Jersey, United States

• Offered comprehensive administrative support to the Vice President of Real Estate, including calendar management, dictation, and inventory oversight.• Handled travel coordination and subsequent expense report submissions.• Managed insurance coverage for 15+ commercial and residential properties across Pennsylvania & New Jersey.• Administered cell phone plans for a workforce of 50+ employees.• Oversaw monthly invoicing and supported the Accounts Receivable department in collections.• Developed marketing proofs for both commercial and residential property listings.• Coordinated advertising placements with local media outlets.• Acted as the primary intermediary between tenants and landlords for all properties.

Master'S Degree, Organizational Development

Completed a master's degree in organizational development.

Ba, Marketing Communication

Activities and Societies: Omicron Delta KappaCompleted a bachelor's degree in marketing communications.

Human Resources Management/Personnel Administration, General, Level 5