Helped organizations to create strategic visions, develop actionable goals, implement sales and brand management systems and processes, and affect positive culture change.-Identified the gap between sales practices and customer perceptions and developed training tools to implement change resulting in a cohesive corporate message.-Created specific campaigns for a targeted underperforming market segment resulting in an increase of over 45% in lead referrals. -Worked with a healthcare company to establish alignment between sales and branding efforts, helping the teams to create a joint strategic plan.-Developed an actionable long term plan to help a medical device company build a process-oriented foundation to generate consistent revenue.-Implemented a CRM system to facilitate improvements in Customer Management KPIs resulting in an 15% increase in customer retention rate.

Management of US and International sales departments, two overseas based subsidiary companies, and Marketing department. Duties included strategic planning, budget forecasting and management, resource planning, and executive reporting. Managed total annual revenues of over $200M with an expense budget of $35M.-Unified functional areas by forming and leading a multi-level and cross-functional strategic management team focused on creating, implementing and tracking goals. This resulted in double-digit sales growth each year while at the same time reducing expenses. -Implemented strategic management systems at subsidiary companies which include inventory control, financial goals, and business growth targets. Despite negative industry growth, both companies had record sales and profits. -Actively led companywide initiative called “People-First” to promote social responsibility across areas of sustainability and volunteerism. This resulted in the company being accepted into the UN Global Compact program and increased employee involvement in charitable and green programs.-Created and managed a cross-functional “External Environments Workgroup” to monitor and forecast changes in the environment that would impact the organization.-Re-organized working spaces to improve communication, employee interaction, idea creation, and to allow employees to be more cross-functionally collaborative.

Management of the companies international business units, including sales regions, subsidiary companies, and operational department. Responsible for meeting revenue and profit targets through the strategic expansion of the companies global network. -Developed a multi-tier market strategy that included adding strategic new markets, improving distribution in existing markets, changing sales structure in key markets, improving speed to market for new product introductions. Results included expanding sales markets from 15 to 45, reduced number of unprofitable markets from 8 to 0, reduced “new product” time to market from over a year to under 90 days. -Increased department personnel from 3 to 13 while also reducing costs each year as a percentage of revenues. Grew sales from $10M to $65M, including double-digit growth every year. -Presented the department with a vision called “Project 100” to achieve $100M in revenues by 2015. Short and long term goals were created and managed to achieve that vision. -Was asked by the company President to be the organization’s “strategic management champion”. As such I conducted trainings for managers and supervisors, helping other departments to create visions and implement strategic management systems.

Responsibility for sales operation functions and new business development. -Developed and implemented processes to ensure regulatory compliance.-Reduced order backlogs and delivery times through the implementation of a new order entry system.-Obtained new market due-diligence for future market expansion.-Improved product range breadth available internationally through aggressive line-selling campaign. -Overhauled the product promotion system resulting in significant profit improvement in every global market. -Asked by the President to lead a cross-functional “Market Analysis Team” which was charged with analyzing the viability of potential new products.

Responsible for marketing to international customers and markets. During this time I implemented marketing programs specifically for international representatives. These included creating procedures for translating product brochures into foreign languages, managed first training programs based outside of the US, and created a new system for sales reporting.