Neil Medard Email & Phone Number

Nottingham, England, United Kingdom

Founded Clear Rock Projects to help companies of all shapes and sizes get more value from Agile and deliver Programmes and Projects more effectively. Our successes to date include:➡️ Completing an Agile health assessment for a Data Science company and then developing and implementing (hands-on support) a continuous improvement programme.➡️ Helping a Software Solutions organisation identify their needs, values and principles to ensure alignment with Agile working practices and tools.➡️ Director level coaching across 4 business functions to adopt outcome-based tracking, reporting and escalation for an organisation-wide transformation.➡️ Reducing time and stress for a Retailer's new product launches aligning all impacted areas of the business to an event-driven plan and improving communication.➡️ Helping a Fintech improve the flow of information by taking them back to Scrum foundations and configuring Jira to support their process.We specialise in helping companies with the following:➡️ Agile: Starting - getting up and running with Agile➡️ Agile: Evolving - more advanced techniques/tools or changing framework➡️ Agile: Scaling - aligning multiple teams to a common goal / enabling supporting functions➡️ Projects: Setting Up - ensuring programmes and projects are set up for success from the start➡️ Projects: Rescue - getting back on track when things go wrongIf you'd like to discuss how we might be able to help, please DM me or check us out at www.clearrockprojects.co.uk

Staines-Upon-Thames, England, United Kingdom

Re-aligned cloud migration programme agreeing recovery plan with Board and Private Equity (PE) owners.Performed review of programme health enabling a clear concise view of current state to be communicated into and understood by the Board. Worked across all levels of the organisation to re-structure and re-organise the programme establishing revised scope, phasing, budget and timeline. Worked closely with the Board to manage, communicate and agree recovery plan with PE owners. Led regular updates with the senior team and owners.

Nuneaton, England, United Kingdom

Re-shaped digital / customer transformation strategy to create 3x growth and re-align IT roadmap.Worked with 3rd party consultancy and commercial teams to review strategy and identify digital growth opportunities. Re-defined key priorities and worked closely with IT to re-align technology roadmap with business needs.

Manchester, England, United Kingdom

Rescued cloud migration programme aligning stakeholders and delivery teams to an outcome based recovery plan.Aligned 13 squads into a SAFe Agile Release Train (ART) to migrate flagship product to Azure. Performed review of SAFe / Agile adoption and agreed continuous improvement roadmap with squads and stakeholders (initial phase implemented successfully). Re-focused KPI's towards business outcomes (value) and flow.

Nottingham, England, United Kingdom

Led vendor selection process and mobilised headless basket and checkout / payments transformation programme.Delivered e-commerce (basket and checkout) RFP across 4 vendors to tight timescales. Secured business case approval, established programme governance, mobilised and organised a team of 80+ across 4 projects and 7 vendors.

London, England, United Kingdom

Delivered Cloud (Azure) migration of a new mortgage platform from a 3rd party Fintech within tight contractual deadlines. Matured Agile capability introducing Kanban & SAFe. Defined delivery standards and metrics (Jira / Confluence). Led governance, planning, dependency, risk and issue management across the organisation. Managed Board level stakeholders.

Nottingham, United Kingdom

Consolidated Operations across 3 business units to align with new Target Operating Model (TOM) improving CSAT by 33% and reducing incident volumes by 15%. Direct line management of 5 Programme Managers.Defined roadmaps and aligned plans / budgets with strategy. Assembled and led cross functional team of 60+ to deliver system and process changes across 8 workstreams. Led SAFe adoption performing Release Train Engineer (RTE) role across initial Program Increment (PI) - 97% user stories delivered. Managed Exec level stakeholders.Delivered office re-location consolidating 4 sites into 3 and changes in working practices to support remote working impacting ~3,500 colleagues. Rescued Complaints Transformation programme establishing new baseline (which was delivered against) with Exec level sponsor.

Nottingham, United Kingdom

Delivered new Open Banking products to 11 clients on time and in line with contractual commitments.Built and led delivery team of 50+ to launch 2 new data platforms and 3 new digital products (B2B & consumer). Aligned business processes with new Open Banking (PSD2) regulation and secured AISP licence from the FCA. Held Fintech partner accountable to Statements of Work (SoW’s) monitoring cost and resources. Led first SAFe programme across UK portfolio aligning planning, dependencies, risks and budgets across 5 workstreams. Managed Exec level stakeholders.

Nottingham, United Kingdom

Led discovery phases influencing Board to approve business cases to replace Mortgage Broking and eSavings platforms.Mobilised delivery team of 50+ to deploy Salesforce into Marketing & Operations. Managed Salesforce delivery partner to Statements of Work (SoW’s) to control scope creep / cost and maintain resource continuity. Led all governance activities (Board level steering groups, planning, budgets, dependencies, risks and resources). Introduced Agile delivery to the Society. Managed Board level stakeholders.

Nottingham, England, United Kingdom

Established 30% market share (7 competitors) for new digital consumer product, improved conversion rates by 68% and increased customer base from 1m to 6m.Defined roadmaps aligning strategy, plans and budgets. Delivered new product features (faster payments / debit / credit card integration) and mobile App (electronic Passport / Drivers Licence validation). Enhanced existing features through web analytics to identify UX pain points. Led data migration of 5m customers. Integrated 4 internal products to deliver solution to Banking client reducing account opening time from 4-5 days to <24 hours. Matured Agile capability introducing Kanban. Managed stakeholders through to Exec level.

Nottingham, United Kingdom

Delivered Digital Identity solution into Government Digital Service (GDS) 3 months ahead of any competitor generating 71% year 1 ROI.Aligned roadmap, delivery partners, plans and budgets to strategy / prioritised features. Assembled & led a team of 60+ across 5 workstreams to deliver MVP and ongoing enhancements. Led all governance activities (schedule, dependencies, finances, risks and issues) and managed relationships with Suppliers. Supported Bid team with client tenders. Managed Exec level stakeholders.

Northampton, United Kingdom

Recovered and re-structured Management Information programme establishing a strategy aligned blueprint to consolidate analytical data across 11 business units.

Nottingham, United Kingdom

Delivered Advantage Card Loyalty CRM programme delivering targeted campaigns into all UK channels (in store, online, direct mail). Initial campaign increased offer redemption rates by 39%.

Nottingham, United Kingdom

Delivered data warehousing, analytics and decommissioning programmes reducing processing time across Marketing & Credit Risk by 35% and reducing operating costs by £1m per year.

Crossflatts, United Kingdom

Led Finance and Management Information work-streams for Mortgage, General Insurance (home, car & travel) and Life & Pensions outsourcing programmes.

Derby, United Kingdom

Integrated Finance systems to support Rail merger. Improved efficiencies by automating plant procurement processes across 4 sites.

Northampton, United Kingdom

Delivered process / technology changes to support 500% increase in processing volumes. Led imaging and workflow solution across Finance (Accounts Payable) process reducing processing times by 28%.

Northampton, United Kingdom

Led SAP processing team managing the end to end payment process for supplier invoices and staff expenses across the entire Barclays group (UK).

Auckland, New Zealand

Increased revenue through meat processing facility by 50% through implementing quality improvements with clients. Manged all chilled / frozen storage and distribution.

Kettering, United Kingdom

Delivered new production / warehouse system into clothing manufacturer (including Finance integration). Set up warehouse from scratch to support move from 'make to order' to holding inventory on site.

Kettering, United Kingdom

Responsible for all ledgers through to trial balance.