Neil Medard Email and Phone Number
Neil Medard's Location
Nottinghamshire, England, United Kingdom, United Kingdom
Neil Medard's Contact Details
Neil Medard work email
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Neil Medard personal email
n/a
About Neil Medard
Not seeing the value you expected from Agile? Struggling to get projects delivered? Then keep reading on!For over 20 years, I’ve been helping companies of all shapes and sizes adopt and mature Agile ways of working. I’ve helped many executives and sponsors deliver complex programmes and projects across a variety of industries.It’s never easy, but you already know that!I am Neil, the Founder of Clear Rock Projects Ltd – a company I set up in 2022 to try and change the way Agile is adopted. To change the way projects are delivered. I believe a tailored approach is key – not just tailored to your company, but to the specific problem you’re trying to solve, and the outcome you're trying to achieve.Teams need to understand WHY the problem is important. Complex problems need breaking down into manageable chunks. Teams need to orientate around value and doing the right things at the right time. Stakeholders need to be told what they need to hear, not what they want to hear. Teams need to believe. It’s all about focusing everyone on a common cause based on trust and integrity.We may be a young company, but we’re growing fast. A handpicked team of tried and trusted professionals have enabled us to grow from nothing to a seven figure business in our first 2 years. We’re excited about what the future holds and who we might work with next…. If you've got a project in trouble? Get in touch here - neil@clearrockprojects.co.uk or feel free to check us out - www.clearrockprojects.co.uk
Neil Medard's Current Company Details
Neil Medard Work Experience Details
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FounderClear Rock Projects Jan 2022 - PresentNottingham, England, United KingdomFounded Clear Rock Projects to help companies of all shapes and sizes get more value from Agile and deliver Programmes and Projects more effectively. Our successes to date include:➡️ Completing an Agile health assessment for a Data Science company and then developing and implementing (hands-on support) a continuous improvement programme.➡️ Helping a Software Solutions organisation identify their needs, values and principles to ensure alignment with Agile working practices and tools.➡️ Director level coaching across 4 business functions to adopt outcome-based tracking, reporting and escalation for an organisation-wide transformation.➡️ Reducing time and stress for a Retailer's new product launches aligning all impacted areas of the business to an event-driven plan and improving communication.➡️ Helping a Fintech improve the flow of information by taking them back to Scrum foundations and configuring Jira to support their process.We specialise in helping companies with the following:➡️ Agile: Starting - getting up and running with Agile➡️ Agile: Evolving - more advanced techniques/tools or changing framework➡️ Agile: Scaling - aligning multiple teams to a common goal / enabling supporting functions➡️ Projects: Setting Up - ensuring programmes and projects are set up for success from the start➡️ Projects: Rescue - getting back on track when things go wrongIf you'd like to discuss how we might be able to help, please DM me or check us out at www.clearrockprojects.co.uk
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Programme Manager - Product Migration (Cloud)Tax Systems Aug 2021 - Nov 2021Staines-Upon-Thames, England, United KingdomRe-aligned cloud migration programme agreeing recovery plan with Board and Private Equity (PE) owners.Performed review of programme health enabling a clear concise view of current state to be communicated into and understood by the Board. Worked across all levels of the organisation to re-structure and re-organise the programme establishing revised scope, phasing, budget and timeline. Worked closely with the Board to manage, communicate and agree recovery plan with PE owners. Led regular updates with the senior team and owners. -
Transformation Partner - Digital & CustomerHolland & Barrett Apr 2021 - Jul 2021Nuneaton, England, United KingdomRe-shaped digital / customer transformation strategy to create 3x growth and re-align IT roadmap.Worked with 3rd party consultancy and commercial teams to review strategy and identify digital growth opportunities. Re-defined key priorities and worked closely with IT to re-align technology roadmap with business needs. -
Agile Coach / Release Train Engineer (Rte) - Product Migration (Cloud)Dunnhumby Jan 2021 - Apr 2021Manchester, England, United KingdomRescued cloud migration programme aligning stakeholders and delivery teams to an outcome based recovery plan.Aligned 13 squads into a SAFe Agile Release Train (ART) to migrate flagship product to Azure. Performed review of SAFe / Agile adoption and agreed continuous improvement roadmap with squads and stakeholders (initial phase implemented successfully). Re-focused KPI's towards business outcomes (value) and flow. -
Programme Manager - E-Commerce (Basket & Checkout / Payments)Boots Uk Aug 2020 - Jan 2021Nottingham, England, United KingdomLed vendor selection process and mobilised headless basket and checkout / payments transformation programme.Delivered e-commerce (basket and checkout) RFP across 4 vendors to tight timescales. Secured business case approval, established programme governance, mobilised and organised a team of 80+ across 4 projects and 7 vendors. -
Programme Manager / Agile Coach - Mortgage Re-Platform (Cloud)Mortgage Engine Nov 2019 - Jun 2020London, England, United KingdomDelivered Cloud (Azure) migration of a new mortgage platform from a 3rd party Fintech within tight contractual deadlines. Matured Agile capability introducing Kanban & SAFe. Defined delivery standards and metrics (Jira / Confluence). Led governance, planning, dependency, risk and issue management across the organisation. Managed Board level stakeholders. -
Programme Director - Service / Operational TransformationExperian Dec 2018 - Sep 2019Nottingham, United KingdomConsolidated Operations across 3 business units to align with new Target Operating Model (TOM) improving CSAT by 33% and reducing incident volumes by 15%. Direct line management of 5 Programme Managers.Defined roadmaps and aligned plans / budgets with strategy. Assembled and led cross functional team of 60+ to deliver system and process changes across 8 workstreams. Led SAFe adoption performing Release Train Engineer (RTE) role across initial Program Increment (PI) - 97% user stories delivered. Managed Exec level stakeholders.Delivered office re-location consolidating 4 sites into 3 and changes in working practices to support remote working impacting ~3,500 colleagues. Rescued Complaints Transformation programme establishing new baseline (which was delivered against) with Exec level sponsor. -
Programme Manager - Open Banking Digital Transformation (Safe)Experian Jan 2018 - Dec 2018Nottingham, United KingdomDelivered new Open Banking products to 11 clients on time and in line with contractual commitments.Built and led delivery team of 50+ to launch 2 new data platforms and 3 new digital products (B2B & consumer). Aligned business processes with new Open Banking (PSD2) regulation and secured AISP licence from the FCA. Held Fintech partner accountable to Statements of Work (SoW’s) monitoring cost and resources. Led first SAFe programme across UK portfolio aligning planning, dependencies, risks and budgets across 5 workstreams. Managed Exec level stakeholders.
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Programme Manager - Omni (Crm) Digital TransformationNottingham Building Society Jul 2017 - Dec 2017Nottingham, United KingdomLed discovery phases influencing Board to approve business cases to replace Mortgage Broking and eSavings platforms.Mobilised delivery team of 50+ to deploy Salesforce into Marketing & Operations. Managed Salesforce delivery partner to Statements of Work (SoW’s) to control scope creep / cost and maintain resource continuity. Led all governance activities (Board level steering groups, planning, budgets, dependencies, risks and resources). Introduced Agile delivery to the Society. Managed Board level stakeholders. -
Programme Director - Digital IdentityExperian Jan 2015 - Jun 2017Nottingham, England, United KingdomEstablished 30% market share (7 competitors) for new digital consumer product, improved conversion rates by 68% and increased customer base from 1m to 6m.Defined roadmaps aligning strategy, plans and budgets. Delivered new product features (faster payments / debit / credit card integration) and mobile App (electronic Passport / Drivers Licence validation). Enhanced existing features through web analytics to identify UX pain points. Led data migration of 5m customers. Integrated 4 internal products to deliver solution to Banking client reducing account opening time from 4-5 days to <24 hours. Matured Agile capability introducing Kanban. Managed stakeholders through to Exec level.
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Programme Manager - Digital Identity (Gds)Experian Oct 2011 - Dec 2014Nottingham, United KingdomDelivered Digital Identity solution into Government Digital Service (GDS) 3 months ahead of any competitor generating 71% year 1 ROI.Aligned roadmap, delivery partners, plans and budgets to strategy / prioritised features. Assembled & led a team of 60+ across 5 workstreams to deliver MVP and ongoing enhancements. Led all governance activities (schedule, dependencies, finances, risks and issues) and managed relationships with Suppliers. Supported Bid team with client tenders. Managed Exec level stakeholders.
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Programme Manager - Data Warehousing & AnalyticsBarclaycard Jan 2011 - Sep 2011Northampton, United KingdomRecovered and re-structured Management Information programme establishing a strategy aligned blueprint to consolidate analytical data across 11 business units. -
It Programme Manager - Advantage Card / Customer Loyalty SchemeBoots Uk Dec 2008 - Dec 2010Nottingham, United KingdomDelivered Advantage Card Loyalty CRM programme delivering targeted campaigns into all UK channels (in store, online, direct mail). Initial campaign increased offer redemption rates by 39%.
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Programme Manager - Data Warehousing & AnalyticsCapital One Mar 2006 - Sep 2008Nottingham, United KingdomDelivered data warehousing, analytics and decommissioning programmes reducing processing time across Marketing & Credit Risk by 35% and reducing operating costs by £1m per year. -
Project Manager - Mortgages & InsuranceBradford & Bingley Plc Apr 2004 - Feb 2006Crossflatts, United KingdomLed Finance and Management Information work-streams for Mortgage, General Insurance (home, car & travel) and Life & Pensions outsourcing programmes. -
Systems AccountantBalfour Beatty Jan 2003 - Apr 2004Derby, United KingdomIntegrated Finance systems to support Rail merger. Improved efficiencies by automating plant procurement processes across 4 sites. -
Change & Technology ManagerBarclays Bank Plc Jan 2000 - May 2002Northampton, United KingdomDelivered process / technology changes to support 500% increase in processing volumes. Led imaging and workflow solution across Finance (Accounts Payable) process reducing processing times by 28%. -
Accounts Payable ManagerBarclays Bank Feb 1999 - Dec 1999Northampton, United KingdomLed SAP processing team managing the end to end payment process for supplier invoices and staff expenses across the entire Barclays group (UK).
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Operations ManagerAuckland Meat Processors Jan 1998 - Dec 1998Auckland, New ZealandIncreased revenue through meat processing facility by 50% through implementing quality improvements with clients. Manged all chilled / frozen storage and distribution.
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Systems & Distribution ManagerIan Roberts Ltd Jan 1995 - Nov 1997Kettering, United KingdomDelivered new production / warehouse system into clothing manufacturer (including Finance integration). Set up warehouse from scratch to support move from 'make to order' to holding inventory on site.
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Assistant AccountantIan Roberts Ltd Feb 1994 - Dec 1994Kettering, United KingdomResponsible for all ledgers through to trial balance.
Neil Medard Skills
Program Management
Project Management
Stakeholder Management
Project Delivery
Outsourcing
Strategy
Crm
Project Portfolio Management
Prince2
Business Analysis
Business Transformation
Change Management
Stakeholder Engagement
Programme Governance
Program Delivery Management
Project Governance
Benefits Realisation
Integration
Resource Management
Agile Methodologies
Scaled Agile Framework
Service Transformation
Senior Stakeholder Management
It Service Management
Project Planning
Information Technology
Customer Experience
Continuous Improvement
Risk Management
Customer Satisfaction
Agile Project Management
Vendor Management
Budget Management
Contract Management
Software As A Service
Customer Service
People Management
Performance Improvement
Digital Transformation
Technology Roadmap
It Transformation
Technology Implementation
Customer Experience Transformation
Service Improvement
Issue Management
Matrix Management
Business Case
Cost Efficiency
Data Analytics
Business Process Improvement
Process Improvement
Management
Pmo
Analysis
Neil Medard Education Details
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Business Management
Frequently Asked Questions about Neil Medard
What company does Neil Medard work for?
Neil Medard works for Clear Rock Projects
What is Neil Medard's role at the current company?
Neil Medard's current role is I help companies figure out why their change initiatives keep stalling.
What is Neil Medard's email address?
Neil Medard's email address is ne****@****d.co.uk
What schools did Neil Medard attend?
Neil Medard attended The University Of Waikato.
What skills is Neil Medard known for?
Neil Medard has skills like Program Management, Project Management, Stakeholder Management, Project Delivery, Outsourcing, Strategy, Crm, Project Portfolio Management, Prince2, Business Analysis, Business Transformation, Change Management.
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