Neil Mehta Email & Phone Number

Seattle, Wa, Us

As a Solutions Architect at Amazon Web Services (AWS), I leverage my 15+ years of IT experience and multiple certifications to help customers succeed in building applications and services on the AWS platform. I am passionate about cloud computing and its potential to transform businesses and industries.I own each technical engagement and ensure a timely and successful delivery of value. I also capture and share best-practice knowledge among the solution architect community and work with internal teams to improve AWS services. Some of my specialties include IT consulting services, service delivery, enterprise storage, on-site cloud engineering, hosted cloud infrastructure solutions, virtual infrastructure, network services and security, disaster recovery, and IT project management services. I am always eager to learn new technologies and skills and apply them to solve customer problems.- Member of the Storage TFC (Technical Field Community)- Served as a key technical member of the Solutions Architecture team in helping to ensure customer success in building applications and services on the AWS platform- Scoped each customer engagement, with attention towards clear and well-defined objectives and success criteria- Owned each technical engagement, and help ensure a timely and successful delivery of value. - Captured and share best-practice knowledge among the solution architect community- Developed deep expertise in the AWS market segments, customer base, and industry verticals- Created internal tooling mechanism to optimize operations.- Worked with internal teams to scale solutions and business workflows out to our customers.- Published blog posts on storage and IoT services.

Seattle, Wa, Us

- Amazon S3 Subject Matter Expert (SME)- Worked on critical, highly complex customer problems that span multiple AWS services.- Troubleshoot application deployments, recreated customer issues, and built proof of concept applications. - Applied advanced troubleshooting techniques to provide unique solutions depending on customer use cases.- Worked with internal AWS teams on improving their services.- Drove projects that improve support-related processes and customers’ technical support experience.- Drove customer communication during critical events.- Python scripting

Project Leaf’s goal is to promote the widespread application of practical conservation practices in the U.S. In order to achieve this goal, Project Leaf will encourage the use of daily habits that minimize an individual’s waste and maximize an individual’s positive impact on the environment. Project Leaf seeks to ensure that together, we live consciously.

DripCloud offers cloud services, design advice, and documentation support as a subprime contractor. We help our clients improve their information security and management with our technical solutions and expertise. In 2019 we partnered with Dynamo Technologies to develop an analytics platform for the National Practioner Data Bank.

Alexandria, Va, Us

Leader of an engineering team for a small full-service IT company. Responsible for overseeing all project implementations, developing policies/procedures, and devising strategies to consistently improve processes and support. Cultivating key relationships with vendors and clients. Providing leadership and strategic direction for The Washington Network with an emphasis on strong leading-edge technology. Strategically design and architect all new business offerings (purchasing, selling, implementing, maintaining, supporting and billing). Owned the strategic IT roadmap as well as the process that manages client roadmaps.• Developed security program to offer to new and established clients.• Provided tier 3 network support, sales engineering, and vCIO services.• Provided network designs, implementation, training and consulting services. • Collaborated with all the functional departments within the organization.• Performed security, network and system audits. • Supported sales in the marketing and identification of sales opportunities. • Completed partner training and certification requirements. • Implemented strategy to reduce support calls.• Designed complete overhaul of the firm's network and system's architecture.

Claremont, Nh, Us

CWPS, is a premier Cisco partner in the DC metropolitan area. Primarily assisting clients in the medium business and small enterprises market with implementing Cisco phone systems, executing data protection & restoration initiatives, exploring cloud computing, staff augmentation, managed services, custom network design & management. Focused on helping businesses find the appropriate technology to properly tackle initiatives including cloud computing.• Worked with Sale Engineers to design on-premise, hybrid, and cloud solutions (AWS & Azure).• Finished #2 in reoccurring revenue sales in Q3 of 2015 (team of 8 seasoned sales professionals).• Developed sales presentations, negotiated contracts and managed new and current accounts.• Established new long term strategic accounts, which include service delivery and channel partner negotiations.• Analyzed client operations to develop and sell-in new services, including engagements with contractors.• Developed new marketing strategies and customer engagement plans as a value-add to clients.• Developed and maintained sales pipeline report.• Created and executed a multi-faceted prospecting plan through calling, email, personal networks and follow up on marketing generated leads. • Assisted with market intelligence gathering and provided feedback on product content and development. • Worked with client solutions and marketing development to develop strategies at both the client and vertical level. • Provided close and personal service to develop long-term client relationships.

Claremont, Nh, Us

• Managed the overall IT business relationship.• Created project plan for Office 365 migrations for non-profit clients. • The single point of contact for clients.• Managed escalation issues.• Provided hardware and software contract management consulting services.• Provided hardware and software asset management consulting services.• Administered vendor liaison management services.• Developed strategic IT planning and budget management for key clients.• Prepared, scheduled and attended quarterly business reviews meetings.• Lead project manager for small projects (8 hours or less of professional services).• Created customer satisfaction surveys.• Analyzed and communicated appropriate assessments and recommendations that optimized performance, increased efficiency, and reduced costs.

Claremont, Nh, Us

● Troubleshoot issues caused by Microsoft servers and client OSs (Server OS: NT 4.0, Win 2000-2008, Exchange 2000-2008, Citrix, Citrix Xen, VMware, Blackberry BES; Client OS: Win 98, XP, Vista, 7, 8, Leopard, Snow Leopard, Lion).● Troubleshoot issues caused by routers, firewalls, network appliances, and switches (Routers: Cisco; Firewalls: Cisco ASA, SonicWall, WatchDog; Network Appliances: Cisco IronPort, SonicWall ESA, Cisco Controllers, SANs, Surveillant (proprietary monitoring hardware) Wireless Routers/APs; Switches: Cisco, 3Com, Netgear).● Troubleshoot issues using a variety of applications (Server: Active Directory, Exchange Console, Cisco ASDM, Putty; Backups: Symantec Backup Exec, MozyPro, Zayo, EDP (proprietary enterprise backup solution); Antivirus: Symantec Endpoint, Eset, Sophos, Kaspersky; Security: SafeWord, Vasco, Scorpion; Database/CRM: iMIS, Great Plains).● Managed relationships with clients via quarterly meetings to discuss technical solutions, budget forecasting, service performance metrics, hardware inventory analysis, and licenses/warranties/support expirations and renewals.● Placed an emphasis in understanding client IT needs by understanding their high-level issues and the impact on their overall business and goals.● Managed and resolved client IT issues through resolution.● Suggested recommendations that efficiently streamline internal operations.● Primary System Administrator for 23 clients. Ensured client’s connectivity to communication devices and essential systems.● Provided remote and onsite client support.● Developed SOP (Standard Operation Procedures) procedures for clients and internal engineers.

Head coach of a Chantilly Youth Association basketball team● Coach high school junior and senior boys● Create plays and roster rotations for team● Mentor and develop relationships with teens in my community

● Daily monitoring of systems● Owned operation of systems that supported 150+ statewide users● Assisted in all phases of banking operations; loan processing, operations, mortgage, commercial lending, and retail.● Attended client meetings to demonstrate and market remote deposit services● Coordinated company-wide updates and patches to all systems● Worked with Active Directory, Blackberry BES, Spiceworks management, Exchange servers, SQL server, GOOD Servers● Assisted with disaster recovery planning along with developing the SOP procedures.● Provided network support and system level support (router, firewall, switch, server, and desktop)● Available on call and after hours● Prepared detailed inventory reports on monthly basis

Aided in the collection of over $1.5 million for victims of Gujarat earthquake by developing several key advertising pieces for massdistribution.

Bachelor Of Science - Bs, Management Information Systems, General

Business Administration And Management, General

Diploma