Neil Nelson Email & Phone Number

Las Vegas, Nevada Area

Las Vegas, Nevada

We provide low cost, onsite and remote technical support for home and small offices with workstations running Windows XP, Windows 7, Windows 8, and administration of Windows Server environments. We support various technologies and are familiar with many aspects of computer hardware, software, file and print services, Ethernet and wireless networks.

Indianapolis, Indiana Area

Carmel, Indiana

Carmel, Indiana

I assisted with a team to monitor and maintain daily operations at a Indianapolis data center facility which is connected via 10GB fiber to 8 additional centers. I help in providing assistance with managed services that the company provides. This includes but not limited to making switch, router, and VPN modifications. Create and modify DNS changes for.

Indianapolis, Indiana Area

Primary focus on supporting Community Health’s company driven Care Connect Epic Software in which I provided resolutions for all EMR technology related issues. Finding first line resolution for Acute Care EMR, Ambulatory EMR, Patient Accounting and Patient Management, Pharmacy, Practice Management, Radiology, Surgery Management, ER, and Home Health Care. I.

Assisted AT&T with supporting products and services such as mobile devices such as phones and tablets. Also supported fiber optic and VOIP services including TV, internet, and telephone.

I worked on contract assignments with United Health Service, US Census, Kaiser Permanente, and US Bank. These contracts consisted of upgrading hardware/software, installing new desktops and server equipment, and maintaining documentation of all work competed.

Tasked to provided telephone and on-site support for all workstations running Microsoft XP, and Microsoft Office 2003 Applications. Supported AS400 clients, call center web-based application and other custom applications. I also supported all HP network printers and Xerox copiers and scanners. I was responsible for imaging Dell workstations for immediate.

Provided System Administration and Help Desk Support for a small Las Vegas Based Electric/Low Voltage Company. Duties included administration of Microsoft Small Business Server 2003, MS Exchange 2003, File and Print services, Active Directory, group policies, DNS, and DHCP. I also provided telephone and on-site support for all computer hardware and.

Was responsible for remote and on-site support for Microsoft XP Workstations, Microsoft Office 2003 Applications, and AS400 clients. I also supported all HP network printers as well as multifunction copiers. Responsible for imaging Dell workstations and IBM terminals using Symantec Ghost. Delegated troubleshooting tasks to several support departments.

Provided telephone, remote and on-site support for all Windows 9x, 2000, and XP Professional workstations with Microsoft Office 2000, XP, and 2003. Administrated Windows NT 4.0, Windows 2000, and 2003 servers, file and print servers, Microsoft Exchange Server 2000/2003, Citrix Metaframe 1.8 and Presentation Server 4.0. I am Experience with Cisco Call.

On-site Systems Administrator responsible for providing telephone, remote, and client-side support to 80 clients. Supported MS Windows 2000 / XP, Microsoft Office 2003 applications, and Title and Escrow application Impact. Responsible for supporting, upgrading, and maintaining all Windows 2003 Servers including Domain Controller, Print Servers, SQL Server.

Associate Of Applied Science, Information Technology, Undergraduate

Information Technology

Advertising And Design

Advertising and Design.

High School Diploma, General Education

Advanced Placement Art

General Education, General Education

General Education

Microsoft Certifications, Information Technology