Neil Nunes Email & Phone Number

San Mateo, Ca, Us

San Carlos, Ca

San Mateo County

San Mateo, Ca

San Mateo, Ca

• Supervise Customer Service Department and as backup Manager for Customer Call Center • Responsible for Help Desk Customer Service & Community Provider Emails, Inbound and Outbound calls, Employee Schedules, Assist IT dept with troubleshooting internet/computer issues• Encourage others to achieve higher levels of performance • Provide 110% customer service and build rapport & relationships with ease• Demonstrate the ability to listen, ask follow-up questions, deliver results and meet goals

•Supervises employees for office and warehouse•Responsible of Human Resources •Responsible for accounting, sales, phones, websites and ordering merchandise, product development and trade shows •Handles all shipping and receiving•Responsible for all computer technology issues, web design, office websites and any other technical support •Property Manager for 4 Business Properties•Manages staff schedules •Tracks office supply inventory and approves supply orders •Assists in the preparation of department budgets and expenses

Stock entire storeCashier & balance registers/safeShipping and receivingOrdering Merchandise Customer Service

Loss Prevention Awareness, External Theft Protection, Internal Theft Protection, Inventory control, conducted training courses for associates, Physical Security Standards, and understand the importance of shrinkage and margin controlInstalled PCT Camera's, still cameras, and cablingAbility to interview for investigations. Assist operations in asset protection issues Conducted Audits

Loss Prevention Awareness, External Theft Protection, Internal Theft Protection, Inventory control, conducted training courses for associates, Physical Security Standards, and understand the importance of shrinkage and margin controlInstalled PCT Camera's, still cameras, and cablingAbility to interview for investigations. Assist operations in asset protection issues Conducted Audits

Director of Technology and Marketing for the San Mateo, Hillsdale, Burlingame, and Daly City Prudential OfficesResponsible for all computer technology issues, web design, office website & agents website hosting and IT supportOrdering supplies, designed and created custom flyers, listing management, phone duties, advertising placement, postcards & other marketing materials and general agent and managerial support.Developed strategies to recruit new and experienced agents, trainer for new agents and experienced agents Managed office staff and created agenda's, power point presentations, awards coordinator, and was the speaker for agents sales meetings

Managed over 180 company'sResponsible for payroll and accountingRecognized for the ability to acquire new clientsProvided 110% customer service

Responsible for pricing and product inventoryPromoted liquor/wine products by developing strategies for displaying, advertising, and new arrivals Managed night crewOpened and closed the store and registers

Processed accounts, personal loans, and various cash handling transactionsManaged 7 personal and business bankersTop 10 Sales Person in 2002 & 2003

Real Estate

High School Diploma

Education record