Provide delivery commitments to customers and/or Project Managers supported by materials lead time and capacity analysis.Create and manage work orders in preparation for manufacturing’s release. Ensure kits are short free and lower level makes are prepared to meet demand requirements.Assist in the analysis of supply chain issues, work in progress and potential production setbacks and participates in providing recommendations to assure delivery requirements are… Show more Provide delivery commitments to customers and/or Project Managers supported by materials lead time and capacity analysis.Create and manage work orders in preparation for manufacturing’s release. Ensure kits are short free and lower level makes are prepared to meet demand requirements.Assist in the analysis of supply chain issues, work in progress and potential production setbacks and participates in providing recommendations to assure delivery requirements are satisfied.Work with the procurement team to balance the material flow from suppliers to manufacturing based on MRP demand.Receive and analyze material supplier constraints from procurement team (action accordingly).Lead the engineering change order materials analysis to insure correct configuration of material drive.Manage work orders to closure through finance and reconciliation of variances.Review customer sales order (enter and update them when required) while collaborating with Project Managers.Work with engineering and production teams to ensure accuracy of production BOMs and routings.Assist or shadow senior level Material Planner in planning for complex customer accountsSchedule daily truck pickups of units to deliver to the customer.Provide daily shipping schedule and truck skid list to all teams and the customer.Ensure the customer is satisfied with all units.Participated in Kaizen event to ensure work area and work process is up to company’s standards and expectations to deliver customer satisfaction. Show less

· Ensured 100% compliance to Cognex’s RMA return policy and ensure customers are correctly invoiced if they are not compliant.· Fulfilled sales loaner requests.· Received returned RMA and sales loaner orders.· Supported ongoing continuous improvement activities within the Service and Repair Department.· Managed and expedited sensitive RMA requests from the Quality Team and Operations Engineering· Supported out of warranty and spare parts processes for key… Show more · Ensured 100% compliance to Cognex’s RMA return policy and ensure customers are correctly invoiced if they are not compliant.· Fulfilled sales loaner requests.· Received returned RMA and sales loaner orders.· Supported ongoing continuous improvement activities within the Service and Repair Department.· Managed and expedited sensitive RMA requests from the Quality Team and Operations Engineering· Supported out of warranty and spare parts processes for key customers· Maintained product services inventory (finished goods, end of life inventory, sales loaner inventory) and participated in inventory cycle counts and reconciliation. Show less

· Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory levels· Anticipated and ordered needed medications and supplies· Filled prescriptions for patients· Answered incoming calls from patients· Typed up doctor’s prescriptions for patients.· Personally delivered patient’s medications using company car after securing patients signatures

· Provided personalized service and exceptional expertise to customers.· Simplified complex technology and service plans in order to help customers and peers understand them better.· Fielded questions about product features and benefits to customers in an engaging and exciting way.· Was described as patient, genuine and helpful while assisting customers in finding the right products and services.· Demonstrated for each customer how finding the right products and… Show more · Provided personalized service and exceptional expertise to customers.· Simplified complex technology and service plans in order to help customers and peers understand them better.· Fielded questions about product features and benefits to customers in an engaging and exciting way.· Was described as patient, genuine and helpful while assisting customers in finding the right products and services.· Demonstrated for each customer how finding the right products and services can enrich their lives Show less