As an Integration Specialist at Midland Transport, I collaborate with the project team to deliver high quality software solutions for shipping and tracking shipments. I have over 15 years of experience in technical roles, such as software testing and business analysis, and I hold a certification as a Software Test Engineer.In my current role, I develop user stories and recommend application improvements based on customer feedback, resulting in more business and customer satisfaction. I also test and sign off the application per release to ensure a top-notch customer experience. I have successfully participated in and led various projects and initiatives, such as onboarding customers on the Midland API solution and launching the new Midland Shipping application. I am passionate about solving application functionality gaps and ensuring business requirements are met by vendors/developers.
Listed skills include Testing, Software Quality Assurance, Agile Methodologies, Web Applications, and 32 others.