Manage the end-to-end lifecycle of contracts, including drafting, negotiating, executing and renewalLead and facilitate partner / supplier management by monitoring contract performance ensuring obligations are metResponsible for conducting partner stock audits at sites across the UKProvide clear, concise audit reports, including risk, safety and mitigation plans to internal and external stakeholdersDeliver coaching to process owners and other site personnel in how to be audited and best practicesProcess partner orders whilst ensuring material usage matches inventory needs with internal/external stakeholdersOptimise logistics arrangements (including reverse logistics) with suppliers and vendors on a just-in-time basisOversee all in-life product forecasting, inventory management, demand planning and working closely with supply partnerIdentify and mitigate supply chain risks, ensuring compliance with industry regulations, quality standards and EHSMonitor supplier spend and delivery of savings targets both embedded and cost avoidanceAnalyse data and report on key supply chain metrics, identifying trends and provide insights to inform decision makingResponsible for the fleet asset management, including vehicle delivery, tracking and service/maintenance

Direct management of contract engineers, administrators, on-site project managers and sub-contractors based nationwide.Responsible for leading a team in delivering multi-million-pound contracts on time and on budget.Complete monthly contract reviews, generating status reports to senior business leaders on progress and profitabilityNegotiate rates with suppliers and sub-contractors on upcoming and existing contractsProvide monthly forecasts on material requirements for the supply chain and anticipated revenues from installationsResponsible for completion of projects to specification ensuring full understanding of technical queriesReview supply chain performance identifying its effectiveness and areas for improvementRaising of invoices and applications to clients when works completedProvide technical assistance and advice to clients, sub-contractors and direct reportsAttend site, pre-tender and pre-order meetingsReview internal processes from order receipt to contract completion to identify improvements

• Co-ordinate tenders and contracts packages utilising in house e-tools whilst ensuring compliance with business rules• Preparation of tender documents, reviewing amendments / variations and controlling document storage.• Perform a monthly supplier spend analysis, identifying any budget over spends and completing a risk register review• Writing purchasing procedure documentation for senior stakeholders ensuring adherence to audit regulations• Administrator of a transport database that incorporates over 10,000 vehicles and 12,000 drivers• Provide support and training to end users of transport database and resolve issues when they arise• Planning and scoping of developments to the transport database and managing the implementation with software provider• Create high level reports and monthly KPI's for the transport director and wider Saint-Gobain business

• Administer and process incoming orders through design stage until despatch and installation• Maintaining and updating the CRM system with client requirements and site specific information• Liaise with clients through design stage clarifying specific requirements for underfloor heating projects via meetings on site, telephone and email• Manage a team of CAD technicians designing underfloor heating systems and producing design layouts• Providing technical guidance to customers and stakeholders on matters including floor products, manifolds and control / electrical components• Producing bill of materials and scheduling with manufacturing to meet intended delivery dates• Liaise with appropriate haulage providers arranging daily transport of project orders• Resolve site installation problems and provide troubleshooting assistance with operation and maintenance • Compiling weekly and monthly reports on progress of projects and sales statistics

• Handle queries from customers and stakeholders regarding the Mayflower products via telephone, email and letter• Process client orders – raising job packs, packing orders, arranging delivery & invoicing• Procurement of goods from manufacturers to ensure future forecasts are met and that stock levels are maintained with regular stock checks and audits• Handling import of goods which have been delivered by air and sea freight, logging dates items have been shipped and when they are due to be delivered• Arranging payment of invoices and raising manual payments on receivables • Handle the Mayflower teams expenses ensuring these are processed in a timely manner• Ensuring staff records are maintained, including staff training and health and safety audits are adhered to

• Support for ad-hoc complex enquiries from stakeholders of all levels• Carried out coaching and training in new and existing business objectives• Case managed technical enquires and complaints, utilising business contacts to resolve; ensuring customer satisfaction is achieved within a regulated timeframe• Quality assessed colleagues to ensure recording of customer complaints are compliant within industry regulations• Motivated and drove team to achieve and exceed business targets on a daily basis utilising an incentives budget, real-time results and effective multichannel communications considering the intended audience