Neil Brown Email & Phone Number

Woodley, Gb

Woodley, Gb

Woking, England, United Kingdom

Responsibility for the creation of the Transformation Management Office (TMO) change programme to drive delivery of identified key strategic business objectives through to benefits realisation. The role requires and has allowed demonstrable effectiveness in being a conduit between business functions to enable the collaborative delivery of workstreams and initiatives; the ability to influence senior leadership roles, including C-suite, on a daily basis; and excellent written communication skills to grasp new and often complex and technical processes and turn these into clear objectives and deliverables.

Maidenhead

Development of 5 strategic priorities to step-change the business and driving implementation through the transformation programme, including responsibility for managing the transformation programme development, delivery, governance and reporting to achieve the incremental £100m+ Group operating profit targets through revenue generation and cost efficiency initiatives. Role has also changed focus to become central and pivotal in supporting the Group to navigate through the challenges faced with the Covid-19 pandemic.

Maidenhead

Transformation lead responsible for the delivery of the key Mecca Bingo and Property workstreams, supporting senior stakeholders to identify & deliver initiatives. Other responsibilities included project managing the successful sale and operational transition of 5 Mecca venues to a competitor and active involvement in the acquisition of Stride Gaming Plc in 2019.

Maidenhead

Leading the delivery of business change activities for the strategically critical Grosvenor One multichannel initiative for Grosvenor Casinos. Responsibilities included the creation and implementation of the business change plan, covering all aspects of operational readiness and communication strategy ahead of technical delivery, and managing the successful delivery of the pilot and estate-wide roll out of the solution to 50 venues.

Project management lead for key innovation initiatives across retail, including the successful pilot of electronic shelf edge labels to multiple food stores, including management of internal and external project resources, budget control and reporting to all levels of M&S (Sales Advisor to Executive Directors).

Stockley Park

Demand analysis and project management of IT infrastructure activities to support business project delivery in accordance with M&S delivery standards and working with the waterfall and agile delivery methodologies.

Stockley Park

Providing governance and support to project managers and other key stakeholders on project lifecycle and Demand Management processes, procedures, tools and techniques. Defined, managed, implemented, maintained and continuously improved appropriate processes for Demand Management, proactively looking to ways to improve data and delivery. Produced quality cost estimates for projects, robustly challenging as required. Produced management information to key stakeholders and senior management, providing analysis, insight and recommended actions. Deputised for IT Ops Demand Management team and portfolio management as appropriate.

Stockley Park

Responsible for supporting the financial control and governance of the IT Operations Operating Plan (£90m budget).

Stockley Park

Identified and implemented several efficiencies into existing processes, leading to a reduction in service desk call volumes

Maidenhead

Enrolled into and successfully completed the M&S 2005 Trainee Manager Program