Neil Ritchie Email & Phone Number

Ilkley, Gb

Ilkley, Gb

Leeds, West Yorkshire, Gb

Accountable for the eCommerce Technology team, strategy, programme delivery and budgets as part of Europe largest IT transformation. Responsible for implementing the target operating model post TSA divesture, including onboarding of the long term change and run partner:• Leading and mentoring the eCommerce Technology team and creating a culture of diversity, innovation and continuous delivery.• Selection and onboarding of the long term change and run partner for eCommerce and management of the transition states• Designing and embedding the future eCommerce Target Operating Model (org design, processes, tooling)• Accountable for the delivery of BAU activities within the eCommerce Technology space. Acting as the focal point for key stakeholders and trusted advisor on technology decisions

Accountable for Ecommerce platform service: engineering, architecture, DevOps and Quality for Europe largest IT Transformation involving 15 new platforms & 23m customers.- Accountable for building platform engineering, CI-CD tooling spine, engineering standard for ~250 developers, ways of working and organizational design - Accountable for eCommerce IT roadmap, OKRs, vision, workforce strategy for engineering / development & innovation for strategic portfolio epics- Workstream leader for Asda future target operating model for product teams, platform engineering, observability, web performance/security and selection of IT run partner

London, Gb

Responsible for technology strategy, implementing lean agile start-up culture, engineering excellence and service quality management of 35 applications across 60 countries.- Accountable for IT transformation of 400 staff, adoption of scaled agile, BizDevSecOps, CI/CD automation, Ways of Working and workforce strategy- Definition of cloud & data strategy, execution plan and business case(s) for legacy transition, cloud adoption, and re-architecting for cloud portability- Accountable for programme delivery of shared services & ASP customer channels

London, Gb

Head of Platform for Customer Intelligence and AI platforms, delivering real-time analytics and insights to frontline users across 50 markets, generating $55m in revenue pa.- Managed $11m portfolio with 7 pods delivering sales and risk insights using AI/ML- Accountable for cloud migration of platform to Azure PaaS, re-architect to micro-services, near real-time data via Hadoop/ElasticSearch APIs, JuniperX- Responsible for the IT roadmap and platform strategy, working closely with senior business stakeholders to deliver book of work- Latterly took on ownership of global platform support, with vision to migrate to DevOps / Google SRE support model

London, Gb

Held multiple roles from IT Delivery Lead, Platform Owner for multi-year major sales transformation programme for investment & Commercial arms across 60 countries. Responsible for overall IT delivery of NexJ, Microsoft Azure, Dynamics365, Office 365 Oracle Cloud, Oracle Cloud.- Accountable for programme finances, all aspects of technical delivery & programme governance- Managed IT delivery teams for largest implementation of Dynamics365 in financial services and first to migrate highly restricted data to public cloud across 60 countries and regulators- Rebooted failing $50m programme and transition to a new IT system integrator- Transformed the delivery approach from waterfall approach to agile to de-risk delivery, championing conference room pilot, rapid prototyping, continuous delivery- Championed devops & agile moving from quarterly to weekly releases and shorter TTV

Frankfurt Am Main, Hessen, De

Multiple roles in Global Transaction Banking (GTB) and Group IT; solution architect & programme manager for various payments monitoring & workflow solutions that processed a daily throughput of €640bn, covering ACH, SEPA, Target2 and High Value Payments.- Selected (RFP) and implemented a global datacenter discovery tool ‘BMC ADDM’. Achieved 95% coverage, saved €6m in operational expenditure and licensing- Responsible for SEPA payments, RTGS workflow & monitoring project which handled $640m payments daily. Projects extended across GTB & Equity Trading

London, Gb

IT Infrastructure delivery lead for various merger/acquisitions across Africa & Middle East delivering ‘bank in a box’ retail & corporate banking involving data migrations, datacentre builds, software development and testing for several million customers.- Reporting line to in-country CEO, business & programme manager, providing structured progress reporting and budget tracking of £15million.- Defined target operating models and service level agreements with business, managing handover- SME for ‘Oracle Flexcube’ solution for the bank and won an award for outstanding project delivery.

Dublin 2, Ie

Worked in Accenture’s Systems Integration and Technology (SI&T) practice for two major clients: Barclays and Lloyds - Responsible for turning around failing project (Basel2 regulatory reporting) as technical PM- Planned/executed the decommissioning of a UK call centre and outsource to offshore 3rd party vendor, working as technical architect

London, London, Gb

Founded by ex-IBM consultants, specialising in management, IT consultancy and skills development in the European and UK public sector as well as private sector areas. - Graduate programme in management consultancy specialising in IT.- Setup software development function offshore and managed technical delivery. Managed the tender process, and established project methodology (Lean, RAD) and project tracking to deliver multiple software systems (CRM, Finance) for public sector bodies.

Diploma; Postgrad. Diploma, Marketing

Ba (Hons), Business Studies