Neil Ritchie

Neil Ritchie Email and Phone Number

Director of Digital Soutions @ mydentist (UK)
Ilkley, GB
Neil Ritchie's Location
Ilkley, England, United Kingdom, United Kingdom
Neil Ritchie's Contact Details

Neil Ritchie personal email

n/a
About Neil Ritchie

Versatile IT leader with 23 years’ experience as CTO, head of digital, programme manager, architecture and engineering lead roles for FTSE250, Fintech and consulting companies; equally comfortable defining and presenting IT strategy to senior stakeholders, managing large distributed global transformation programmes, cloud migrations and as an evangelist, building high performing diverse product teams. Experienced in multiple agile and customer centric methodologies (Agile, SAFe, MSP) with a top-tier consultancy background and track record of guiding companies through periods of significant change. I have travelled and worked extensively abroad and enjoy bringing this diverse experience to exciting & forward thinking companies.- Head of eCommerce for Asda-Walmart divestiture, defining & implementing target operating model, building team/culture & platform capabilities for Europe’s largest IT transformation- Chief Technology Officer for HSBC WSIT Frontline Effectiveness; Accountable for IT transformation, platform service mgmt, IT & data strategy, infrastructure & cloud, global engineering and IT development with overall budget of $80m- Specialist in Agile, responsible for designing & executing global transformation of 400 people, delivering scaled agile, CI/CD, embedding design thinking and BizDevSecOps- IT delivery lead for largest migration of users onto Microsoft Dynamics365 / Azure in financial service industry. First cloud project to migrate highly restricted data onto public cloud across 50 countries, regulators and 18k users globally- DevOps evangelist and accredited cloud architect, specialising in Google cloud, Microsoft Azure and K8, building cloud portable/native architecture. Accountable for over 3000+ releases a year, building and promoting a culture of continuous delivery- Seconded onto UK Business Bounce Back Loans project (Covid-19), responsible for leading straight-through processing of loans and robotics automation in a matter of weeks under significant pressure. Personally achieved technology award.- Managed $20m multi-vendor programme to implement bank-in-a-box solution migrating 1.5m customers in 6 months and IT delivery for team of 100+ professionals

Neil Ritchie's Current Company Details
mydentist (UK)

Mydentist (Uk)

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Director of Digital Soutions
Ilkley, GB
Website:
mydentistcareers.co.uk
Employees:
3335
Neil Ritchie Work Experience Details
  • Mydentist (Uk)
    Director Of Digital Soutions
    Mydentist (Uk)
    Ilkley, Gb
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  • Asda
    Head Of Platforms And Engineering
    Asda
    Ilkley, Gb
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  • Asda
    Head Of Ecommerce Technology
    Asda Mar 2023 - Present
    Leeds, West Yorkshire, Gb
    Accountable for the eCommerce Technology team, strategy, programme delivery and budgets as part of Europe largest IT transformation. Responsible for implementing the target operating model post TSA divesture, including onboarding of the long term change and run partner:• Leading and mentoring the eCommerce Technology team and creating a culture of diversity, innovation and continuous delivery.• Selection and onboarding of the long term change and run partner for eCommerce and management of the transition states• Designing and embedding the future eCommerce Target Operating Model (org design, processes, tooling)• Accountable for the delivery of BAU activities within the eCommerce Technology space. Acting as the focal point for key stakeholders and trusted advisor on technology decisions
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  • Asda Wal-Mart Supermarket Ltd
    Head Of Platform (Ecommerce)
    Asda Wal-Mart Supermarket Ltd Jul 2022 - Mar 2023
    Accountable for Ecommerce platform service: engineering, architecture, DevOps and Quality for Europe largest IT Transformation involving 15 new platforms & 23m customers.- Accountable for building platform engineering, CI-CD tooling spine, engineering standard for ~250 developers, ways of working and organizational design - Accountable for eCommerce IT roadmap, OKRs, vision, workforce strategy for engineering / development & innovation for strategic portfolio epics- Workstream leader for Asda future target operating model for product teams, platform engineering, observability, web performance/security and selection of IT run partner
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  • Hsbc
    Cto / Head Of It Transformatiom
    Hsbc Jun 2021 - Sep 2022
    London, Gb
    Responsible for technology strategy, implementing lean agile start-up culture, engineering excellence and service quality management of 35 applications across 60 countries.- Accountable for IT transformation of 400 staff, adoption of scaled agile, BizDevSecOps, CI/CD automation, Ways of Working and workforce strategy- Definition of cloud & data strategy, execution plan and business case(s) for legacy transition, cloud adoption, and re-architecting for cloud portability- Accountable for programme delivery of shared services & ASP customer channels
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  • Hsbc
    Head Of Platform (Ai/Ci)
    Hsbc Jun 2019 - May 2021
    London, Gb
    Head of Platform for Customer Intelligence and AI platforms, delivering real-time analytics and insights to frontline users across 50 markets, generating $55m in revenue pa.- Managed $11m portfolio with 7 pods delivering sales and risk insights using AI/ML- Accountable for cloud migration of platform to Azure PaaS, re-architect to micro-services, near real-time data via Hadoop/ElasticSearch APIs, JuniperX- Responsible for the IT roadmap and platform strategy, working closely with senior business stakeholders to deliver book of work- Latterly took on ownership of global platform support, with vision to migrate to DevOps / Google SRE support model
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  • Hsbc
    Crm Platform Owner / Programme Delivery Lead
    Hsbc Aug 2015 - May 2019
    London, Gb
    Held multiple roles from IT Delivery Lead, Platform Owner for multi-year major sales transformation programme for investment & Commercial arms across 60 countries. Responsible for overall IT delivery of NexJ, Microsoft Azure, Dynamics365, Office 365 Oracle Cloud, Oracle Cloud.- Accountable for programme finances, all aspects of technical delivery & programme governance- Managed IT delivery teams for largest implementation of Dynamics365 in financial services and first to migrate highly restricted data to public cloud across 60 countries and regulators- Rebooted failing $50m programme and transition to a new IT system integrator- Transformed the delivery approach from waterfall approach to agile to de-risk delivery, championing conference room pilot, rapid prototyping, continuous delivery- Championed devops & agile moving from quarterly to weekly releases and shorter TTV
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  • Deutsche Bank
    Senior Solution Architect / Programme Manager
    Deutsche Bank Aug 2010 - Aug 2015
    Frankfurt Am Main, Hessen, De
    Multiple roles in Global Transaction Banking (GTB) and Group IT; solution architect & programme manager for various payments monitoring & workflow solutions that processed a daily throughput of €640bn, covering ACH, SEPA, Target2 and High Value Payments.- Selected (RFP) and implemented a global datacenter discovery tool ‘BMC ADDM’. Achieved 95% coverage, saved €6m in operational expenditure and licensing- Responsible for SEPA payments, RTGS workflow & monitoring project which handled $640m payments daily. Projects extended across GTB & Equity Trading
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  • Barclays Bank Plc
    Emea Portfolio Manager (Emerging Markets)
    Barclays Bank Plc Nov 2007 - Aug 2010
    London, Gb
    IT Infrastructure delivery lead for various merger/acquisitions across Africa & Middle East delivering ‘bank in a box’ retail & corporate banking involving data migrations, datacentre builds, software development and testing for several million customers.- Reporting line to in-country CEO, business & programme manager, providing structured progress reporting and budget tracking of £15million.- Defined target operating models and service level agreements with business, managing handover- SME for ‘Oracle Flexcube’ solution for the bank and won an award for outstanding project delivery.
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  • Accenture
    Management Consultant
    Accenture Jun 2006 - Nov 2007
    Dublin 2, Ie
    Worked in Accenture’s Systems Integration and Technology (SI&T) practice for two major clients: Barclays and Lloyds - Responsible for turning around failing project (Basel2 regulatory reporting) as technical PM- Planned/executed the decommissioning of a UK call centre and outsource to offshore 3rd party vendor, working as technical architect
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  • Career Break
    Travelling - Career Break
    Career Break Jan 2006 - Jun 2006
    London, London, Gb
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  • Sysco Management Consultants Ltd
    Management Consultant
    Sysco Management Consultants Ltd Jan 2000 - Dec 2005
    Founded by ex-IBM consultants, specialising in management, IT consultancy and skills development in the European and UK public sector as well as private sector areas. - Graduate programme in management consultancy specialising in IT.- Setup software development function offshore and managed technical delivery. Managed the tender process, and established project methodology (Lean, RAD) and project tracking to deliver multiple software systems (CRM, Finance) for public sector bodies.

Neil Ritchie Education Details

  • Manchester University
    Manchester University
    Marketing
  • Liverpool John Moores University
    Liverpool John Moores University
    Business Studies

Frequently Asked Questions about Neil Ritchie

What company does Neil Ritchie work for?

Neil Ritchie works for Mydentist (Uk)

What is Neil Ritchie's role at the current company?

Neil Ritchie's current role is Director of Digital Soutions.

What is Neil Ritchie's email address?

Neil Ritchie's email address is ne****@****s.co.uk

What schools did Neil Ritchie attend?

Neil Ritchie attended Manchester University, Liverpool John Moores University.

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