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• Neil Shah •Innovating and delivering strategic and technological solutions that drive business growth, scale and sustainability is my passion. Creating market leaders in highly competitive real estate, professional services, aerospace and technology-based environments is my specialty. A customer-centric growth strategist, I disrupt the market space, uncovering opportunities and leveraging the technologies and relationships that transform/improve the business model, grow partnerships and drive sustained profitability. Noted for:BUILDING BRAND VALUEExpanded the Royal Institution of Chartered Surveyors engagement platform into business valuation and facility management across the Americas, EMEA and Asia-Pacific markets – growing and building out capabilities including training and qualifications across a number of global markets.PIONEERING NEW BUSINESS MODELSLaunched Partsearch Technologies service parts business, growing revenue run rate significantly through the creation of one of the first online platforms for parts – an industry standard, master parts catalog with over eight million SKUs.CREATING NEW MARKET OPPORTUNITIESFacilitated NorthMarq Corporate Solutions entry into the proptech space, by aligning and promoting technology into company’s full real estate services solutions capabilities. Built new service delivery relationships and optimized vendor management processes within Facility Management Center of Excellence.GUIDING RAPID GROWTHLed start-up of Integrated Process Technologies (IPT) to going concern – subsequently engineering sale to a strategic acquirer resulting in substantial return to shareholders. REPOSITIONING FOR COMPETITIVE STRENGTHLaunched Pratt & Whitney’s Fleet Management Services, which delivered immediate profitability and created a backlog in new services business, and enhanced capabilities within aircraft engine aftermarket – moving company from spare parts provider to a “power by the hour” shop.
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President And Chief Executive OfficerCfmaNew York, Ny, Us -
President & Chief Executive OfficerCfma Jul 2023 - PresentPrinceton, Nj, UsThe Construction Financial Management Association is dedicated to serving the needs of construction financial managers (CFMs) and their service providers through the power of education, networking, and information. -
Interim Executive Director, Market Strategy, Engagement & GrowthRics Jul 2022 - Jul 2023London, GbMARKET STRATEGY | ENGAGEMENT | GROWTHResponsible for teams globally engaging stakeholders, key accounts and member boards. Led transformation initiatives to increase engagement, enhance experience and improve value. Developed market plans that translate to key satisfaction, engagement and growth measures for RICS' business plan and corporate objectives. -
Director, Strategic Partnerships │ Relationship Management │ Strategic SolutionsRics Dec 2020 - Jun 2022London, GbSTRATEGIC BUSINESS DEVELOPMENT │ ORGANIZATIONAL GROWTHResponsible for leading a global strategic partnerships team developing solutions and creating opportunities with employers of RICS professionals. Developed the operating template for a newly formed team within RICS that includes partner development teams dispersed around the world and a strategic solutions functions that packages components of the overall RICS value proposition. Our team strives to help our clients attract, grow and retain talent.RELATIONSHIP DEVELOPMENTGrew the profession year on year, by forging relationships with global real estate services, construction and valuation firms in all of RICS' priority markets globally.STRATEGIC COLLABORATIONSCreated customized solutions consisting of core RICS products, services and qualifications including embedding standards and thought leadership with leading employers and stakeholders across real estate, construction and valuation organizations. -
Regional Managing Director │ Income Growth Strategies │ Product DevelopmentRics 2010 - Dec 2020London, GbSTANDARDS DEVELOPMENT AND IMPLEMENTATION │ ORGANIZATIONAL GROWTHAs de facto CEO for Americas, expanded qualifications and standards organization’s engagement platform across the Americas, including key markets in Canada, the US, the Caribbean and Latin America, with headquarters in New York and offices in Washington, DC, Toronto, Canada, and Sao Paulo, Brazil. Focusing on a growth strategy that will build brand value for the next generation of real estate professionals.RELATIONSHIP DEVELOPMENTGrew the profession year on year, by forging relationships with global real estate services, construction and valuation firms operating in the Americas.DIVERSIFICATIONIncreased commercial income tenfold, over a five-year period by diversifying revenue streams. Launched a training capability and expanded conference and events series to grow commercial income year-on-year, while improving external engagement scores.STRATEGIC COLLABORATIONSNegotiated, implemented and put into operation a strategic collaboration with a leading facility management association. Managed RICS global FM strategy across the Americas, the Middle East, Europe and Africa (EMEA) and Asia-Pacific markets.VALUE-ADDED STRATEGIESExpanded valuation offering to largest firms within business valuation sector through the development of training, qualification and quality monitoring products. -
Vice President, Business Development │ Facility Management │ Contract Management│ LeadershipNorthmarq 2009 - 2010Minneapolis, Minnesota, UsTECHNOLOGY PLATFORM ASSIMILATION │ BUSINESS GROWTH STRATEGIES │ ADVISORBrought in to expand real estate services company’s business opportunities and position company within the proptech space. Integrated technology platform into firm’s offerings, which included real estate advisory, contract management, project management, energy solutions and facility management.TECHNOLOGY INTEGRATIONPromoted new technological capabilities to existing client base, increasing share of business for accounts that included owners and end users of large distributed real estate portfolios.VENDOR MANAGEMENTStrengthened vendor management process within the Facility Management Center of Excellence – leading to new, more profitable service delivery relationships through the negotiation of incentive-based contracts. -
Senior Vice President, Business Development │ Outsourcing Strategies │Strategic PartnershipsPartsearch Technologies 2006 - 2009New York, New York, UsBRAND DEVELOPMENT │ RELATIONSHIP DEVELOPMENT │ CONTRACT MANAGEMENT Built upon replacement parts platform company’s online brand to grow business with major retail partners, including Best Buy, The Home Depot and Circuit City, as well as warranty administrators like Assurant Solutions, National Electronic Warranty and ServiceNet.BUSINESS GROWTHLaunched and grew service parts business, 385% year-over-year, by acquiring replacement parts management outsourcing contracts with major extended warranty companies.TEAM LEADERSHIPLed a team of business development, sales and client services professionals in growing service business unit and creating a scalable platform. -
Executive Vice President, Sales │ Pipeline Development │ Value-Driven Business StrategiesCirqit, Inc. 2005 - 2006UsBUSINESS GROWTH STRATEGIES │ GLOBAL SALES TEAM DEVELOPMENT │ OPERATIONAL LEADERSHIPFocused on elevating print eprocurement software and print management services provider’s profile and value, for the goal of positioning for a profitable sale. Focused on creating a growth strategy centered on building a global sales team, driving a managed services message, and standardizing across various product offerings.CUSTOMER RELATIONSHIP DEVELOPMENTEnhanced business valuation by establishing a global customer relationship management process that improved visibility of pipeline in each business segment, while enabling better forecasting.BUSINESS PLANNINGDelivered on business plans for a middle market strategy by hiring a team of sales executives in various US markets and driving a pipeline of new business. -
Vice President, Business Solutions │ Cost Control │ Business Process Improvement StrategiesThe Matlen Silver Group 2003 - 2005Somerville, New Jersey, UsTECHNOLOGY-BASED BUSINESS SOLUTIONS │ BUSINESS PERFORMANCE ENHANCEMENTBuilt new lifecycle around the customer relationships, with the goal of packaging and reselling business solutions to a Fortune 500 client base.PROCESS IMPROVEMENTLed enterprise-wide process improvement initiatives, including restructuring business model, deploying new fulfillment platform and improving management reporting.PERFORMANCE MANAGEMENTImproved fulfillment success rates on outsourced staffing business by over 50% through better business process and real-time performance management metrics. -
President | Chief Operating Officer | Director Of Operations │ Start-Ups │ Process ImprovementIntegrated Process Technologies 1997 - 2003PROVIDES BUSINESS PROCESS (BPO) │ FACILITY MANAGEMENT OUTSOURCING SOLUTIONS Co-founded and led start-up of IPT, which involved the design, implementation and execution of the technology platform that enabled improved productivity and scale. Developed and continually reengineered business processes and technology infrastructure to reduce service delivery costs and improve responsiveness. Progressed from Director of Operations to COO to appointment as President, in 2001.TECHNOLOGY INTEGRATIONCreated a platform and integrated technology into outsourced facility management services to a customer base of in excess of 20,000 locations.BUSINESS PLANNINGDeveloped the operating model and business plan that grew the business from zero to 20,000 customer locations and managed by 150 employees.REVENUE GROWTHDemonstrated customer value to price ratios in excess of 200%. Implemented a value-based approach to outsourcing services by quantifying value provided by reduced spend, increased revenues and elimination of noncore activities.VALUE CREATIONPresented strategic value in sale to Enron and subsequently led organization through difficult public relations environment, following Enron’s Chapter 11 filing. Met all deliverables and maintained IPT’s top line, while minimizing employee turnover to 5%.
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Program Manager, Fleet Management Services │ Business Growth StrategiesPratt & Whitney 1987 - 1997East Hartford, Ct, UsBUSINESS MODEL DEVELOPMENT │ RELATIONSHIP DEVELOPMENT │ CUSTOMER SERVICEDeveloped model to attract future leasing company business to P&W Engine Services, while building relationships with leading aircraft manufacturer (Airbus), leading aircraft lessors and national airline carriers. Managed airline customers in support of Airbus Industry’s lease fleet of A310 aircraft at Air Jamaica, Uzbekistan Airways, Air Club (Canadian charter) and Middle East Airlines.Earlier Progression at P&W(1993 – 1995) Sales and Service Manager, Latin America(1989 – 1993) Customer Support Engineer, New York and Atlanta(1987 – 1989) Analytical Engineer, Acoustics, East Hartford, CT
Neil Shah Skills
Neil Shah Education Details
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Emory University - Goizueta Business SchoolMaster Of Business Administration - Mba -
Rensselaer Polytechnic InstituteMechanical Engineering -
Boston UniversityAerospace Engineering -
Boston UniversityEconomics
Frequently Asked Questions about Neil Shah
What company does Neil Shah work for?
Neil Shah works for Cfma
What is Neil Shah's role at the current company?
Neil Shah's current role is President and Chief Executive Officer.
What is Neil Shah's email address?
Neil Shah's email address is ns****@****ics.org
What is Neil Shah's direct phone number?
Neil Shah's direct phone number is +4420733*****
What schools did Neil Shah attend?
Neil Shah attended Emory University - Goizueta Business School, Rensselaer Polytechnic Institute, Boston University, Boston University.
What are some of Neil Shah's interests?
Neil Shah has interest in Golf, Skiing And Coaching Soccer.
What skills is Neil Shah known for?
Neil Shah has skills like Business Strategy, Team Building, Strategic Planning, New Business Development, Strategy, Start Ups, Account Management, B2b, Budgets, Business Development, Business Intelligence, Business Planning.
Who are Neil Shah's colleagues?
Neil Shah's colleagues are Eliza Phillips, Fati Ellouzi, Bill Macdonald, Fernando Chavane, Eu Me, Jianglan (J.), Karen Gifford.
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