Neil (Nirmal) Singh Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

• Responsible for providing advice on risk management, acquiring new business, developing strong relationship between ANZ and Cigna, leading my team on digital transformation, and assisting multiple teams with.
• Achieved 100% Quality Assurance score for advice quality
• Awarded Rising Star in Q1 and Q2 2019
• Improved efficiency by 60% through implementation of paperless advice delivery
• Over 50% growth in insurance business in ANZ branches that I was responsible for

Auckland, New Zealand

• Responsible for providing personalised advice on risk management and investment, accrediting ANZ staff for selling wealth products and growing wealth business. Key Achievements:
• Increased insurance referrals by more than 50% in my branches
• Represented ANZ at multiple community events
• Appointed Tech Champion for my team

Auckland, New Zealand

• My key responsibilities included building strong customer relationships, selling full range of ANZ retail products, making decisions on lending applications and uplifting implementation of wealth solutions. Key.
• Won Monthly Stars Award
• Top performer for discovery and implementation of wealth management solutions
• Appointed Wealth Champion for my branch
• Customer satisfaction score of 97%, First Contact Resolution score of 95%

Auckland, New Zealand

• My key responsibilities were resolving customer complaints, analysing trends, improving processes and staff training. Key Achievements:
• Resolved 100% complaints within agreed timeframes
• Redesigned KiwiSaver 1st home withdrawal process
• Lead business unit to improve customer satisfaction by 10%

Auckland, New Zealand

• My key responsibilities included providing class advice on ANZ`s investment products and providing specialist support to other business units.Key Achievements:
• Exceeded efficiency targets by more than 10% within first 3 months
• Promoted to be assistant to Team Leader
• Trained 12 new staff
• Lead team to lift customer satisfaction by over 20%

Auckland, New Zealand

• My key responsibility was to provide world class service by using a wide range of ANZ products, service and specialists, with a focus on fulfilling customer needs the first contact. Key Achievements:
• Won Banker of the Month during first month on the job
• Exceeded sales targets by more than 50%
• Lead team to exceeding efficiency targets when Team Leader was on leave

Auckland, New Zealand

Sell a range of foreign exchange and travel products, including foreign cash, Cash Passport, travel insurance and MoneyGram.Identify and escalate potential breaches of AML, CTF, tax evasion and child exploitation legislation. Provide support to junior staff in other stores.

Auckland, New Zealand

Starting as a part-time Service Consultant, I ended up managing the store on weekends.

Waiuku, New Zealand

Took responsibility for turning around the fresh food and coffee section of the store as a temporary assignment during university summer holidays. Lead team to 25% increase in sales, while improving customer satisfaction levels to more than 90%.

Auckland, New Zealand

In this role, I was assisting the Office Manager with all aspects of business management. This helped to improve my overall understanding of the business management and accounting. Some of the main tasks that I performed included:Preparing and sending invoicesFollowing up on overdue invoicesHandling customer queries to create win-win situationsProcessing.

Auckland, New Zealand

Working alongside the Accountant and CFO put me on a sharp learning curve from day one. Because of the excellent mentoring and opportunities provided, I was able to manage the whole Accounts Payable function by the time I finished my internship. My other responsibilities were:Banking reconciliationInvoicingAssisting with preparation of group financial.

Karaka, Auckland, New Zealand

Working alongside the business proprietor, I gained exposure to, and experience in different aspects of business. This included leadership and motivation, human resources management, research and development, resources planing, cash flow management, marketing, website redesign, process re-engineering, and operations management. I played an important role.

Bachelor Of Commerce (B.Com.), Accounting And Finance, B+

Activities and Societies: AUT Investment Club, CPA Passport Club I have a strong passion for the finance industry, which makes studying.

National Certificate In Financial Services (Level 5), Investment Planning And Financial Advice