Neil Kaufman

Neil Kaufman Email and Phone Number

CIO/CTO/Partner at Fortium Partners, LP | Sr. IT Executive | Thought Leader | CIO | CTO | CDO | Turnarounds | M&A / Carveouts | Digital Transformation | Global Leadership @ AAA Club Alliance
Neil Kaufman's Location
New York City Metropolitan Area, United States, United States
About Neil Kaufman

Neil Kaufman is a high-energy, passionate and versatile CIO/CTO executive, with 20+ years at the C-Level, and a proven track record of successful business and technology leadership, demonstrable ROI, and successful delivery and transformation outcomes across multiple industries - Health Care, Insurance, Software/SaaS, Private Equity, Financial Services, Technology Solutions and CIO/Advisory Consulting. His CIO/CTO experience spans from Fortune-100, to midrange companies, to the emerging organization – and from IT leadership, to product development, to solutions delivery. Neil has assembled and led diverse global teams, putting high value on people, decisiveness, transparent communication, and precise alignment to the business. Neil is a strategic partner with strong relationship skills, focused on teamwork and building and delivering innovative IT strategies and solutions aligned with business goals. Partnering with CEOs, his peers, clients and vendor partners, Neil exemplifies strong leadership, problem-solving and results-oriented capabilities to deliver high-value impact to the bottom line. Neil is a recognized strategist, turnaround leader, and transformation expert, successfully executing major transformational IT change initiatives and organizational change management. Quick to react to the pandemic, executing complete and secure remote workforce solutions to enable uninterrupted productivity.

Neil Kaufman's Current Company Details
AAA Club Alliance

Aaa Club Alliance

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CIO/CTO/Partner at Fortium Partners, LP | Sr. IT Executive | Thought Leader | CIO | CTO | CDO | Turnarounds | M&A / Carveouts | Digital Transformation | Global Leadership
Neil Kaufman Work Experience Details
  • Aaa Club Alliance
    Managing Director - Enterprise Infrastructure, Operations And Services
    Aaa Club Alliance 2022 - Present
    Wilmington, Delaware, Us
  • Fortium Partners
    Senior Partner / Cio
    Fortium Partners 2021 - Present
    Plano, Tx, Us
    Fortium Partners is an IT turnaround and technology services firm providing world-class IT leadership to clients focused on finding solutions to complex technology issues or difficult-to–solve operational challenges. Fortium serves public and private companies across a variety of industries, placing expert project teams and operational leadership in technology-related roles. Fortium Partners have 25 or more years of technology experience, most recently in a senior leadership role. Interim CIO and CTO roles, M&A, Due Diligence, Post Merger Integration, Carveouts.Neil joined Fortium Partners with more than 30 years of technology leadership, and the last 20+ in the C-Suite. His forte is driving business transformation through delivery of digital solutions with an emphasis on quality. He has successfully worked in a range of environments from Fortune 100 to mid-market to emerging enterprises including private equity-owned companies. Most recently, Neil served as Chief Information Officer (CIO) and Chief Technology Officer (CTO) of AdminaHealth, LLC. AdminaHealth offers a cloud-based invoice consolidation, reconciliation, and payment management SaaS solution to the health insurance/benefits industry. Neil established an agile-at-scale approach, building out the initial technology organization to support custom product development in the cloud and set up a talented team of developers, quality assurance, DevOps and customer success staff. With the launch of the new product in 2020, his technology team migrated legacy customers, achieved HITRUST/NIST certification, and rapidly onboarded new customers to scale the business.Areas of Expertise: Transformational CIO/CTO, Turnarounds, Technology Leadership Executive, Software-as-a-Service (SaaS)/Cloud Offerings, Software Product Strategy and Execution, M&A IntegrationIndustry Focus: Hospital & Healthcare, Computer Software (SaaS), Insurance, Financial Services, Information Technology and Services, Banking
  • Adminahealth Llc
    Cio / Cto
    Adminahealth Llc 2018 - 2021
    Old Greenwich, Connecticut, Us
    AdminaHealth LLC is the operating subsidiary of parent Salus Finance LLC, offering a billing suite that provides bill consolidation, reconciliation, and payment processing via a turnkey SaaS (software-as-a-service) subscription model. Originally private equity-backed, now privately owned. 50+ technical staff, $10 million budget. - Recruited CIO-consulting engagements as CIO/CTO to transform and scale their employee benefits Billing Suite SaaS software product to meet increasing market demand, significantly expanded functionality plans, and a 2021 break-even. Reporting to the CEO, responsible for all R&D product engineering, DevOps and IT support functions for the company, as well as Customer Success.- Built out the initial technology organization, including product engineering R&D and Run operations, to support the custom development (Microsoft stack) in the AWS cloud for necessary rewrite of the billing suite. Set up the optimal structure of Microsoft stack developers, testers, analysts, Azure DevOps and customer success support staff, in an Agile/Scrum development, release management, and continuous integration & deployment (CI/CD) environment. - Implemented Disaster Recovery, Business Continuity, Redundancy, Load Balancing, Advanced Cloud Security, Deployment Pipelines, Flexible Capacity Provisioning, and Application Health Monitoring.- Designed and implemented rules-based architecture for product flexibility relative to interfacing and ingesting data from many employee benefits source systems, payroll systems, and insurance carrier billing systems. Designed business intelligence and analytics, rich white-label capabilities, customizable workflow variations, and API interfaces.- Launched the new Billing Suite platform in 2020. Migrated legacy customers from existing platform (low code). Onboarding new customers since 4Q’20, included direct companies, brokers, associations, TPAs, carriers, and channel partners.- Achieved HITRUST/NIST certification.
  • Warburg Pincus Llc
    Cio Advisory (Interim)
    Warburg Pincus Llc 2019 - 2019
    New York, Ny, Us
    Warburg-Pincus is one of the top 5 private equity firms in the world. The firm has a 50+ year track record of growth investing, building world-class businesses around the globe, in Consumer, Energy, Financial Services, Healthcare, Industrial & Business Services, Real Estate, and Technology. - Due diligence advisory services for Warburg-Pincus-led team on M&A acquisition of niche industry leader SaaS software company and their health care practice management product suite. Deal was closed several months later.
  • Upstream Rehabilitation
    Chief Information Officer
    Upstream Rehabilitation 2015 - 2018
    Birmingham, Us
    Upstream Rehabilitation and Drayer Physical Therapy Institute are private equity-backed companies. The combined companies operate physical therapy clinics in 750+ locations nationwide, with 7,000 employees, and generating $900 million annual revenue.- Hired into this role following a highly successful consulting engagement as interim CIO, by CEO and Goldman Sachs PE, to transform Drayer’s IT function operationally as well as into a marketable financial asset for exit M&A transaction in1-3 years. - Assessed, stabilized, and transformed Drayer’s technology platforms and infrastructure to be able to scale to fast-paced M&A-driven growth, and position Drayer for a larger M&A play with Upstream Rehabilitation, Inc (transaction January 2018).- Turned around the stalled rollout of EMR (Raintree system) nationwide. Performed assessment, evaluated alternate platforms (Epic, NextGen). Revived other failing projects in business intelligence, provider relationship management (SalesForce implementation), and EMR workflow optimization (Raintree). - 90-day SWAT plan increased what was poor system availability to 99.2% on mission-critical applications. Reduced Run spend by 28%, freeing up budget for innovation, efficiency, and technical debt resolution.- Introduced ITIL, established governance, project prioritization and portfolio management, Business Analysis and Business Intelligence competencies model. Transformed the IT function into a valuable technology asset for the upcoming merger. - Implemented company’s first enterprise-wide information security and metrics program, including disaster recovery and business continuity plans, HIPAA compliance, standard policies, asset management, and IT governance. Institutionalized security and compliance (HIPAA/PCI) technology culture across the company. - Technology improvements credited as part of significant same-store sales growth of +15%/year, increased physician referrals by 25-30%, and patient length-of-stay by 26%.
  • Wgroup, A Wavestone Company
    Senior Principal | Cio | Consultant (Interim)
    Wgroup, A Wavestone Company 2014 - 2015
    The WGroup is a CIO-level consultancy at its core, the North American arm of global management and IT consulting firm Wavestone, supporting the digital transformations of more than 200 Fortune 1000 companies across a wide range of industries. - Multiple CIO Advisory engagements for clients from Fortune 500 to midrange to startups, in healthcare, insurance, and financial services industries. Provided strategic IT leadership and digital transformation services in the form of Assessment/Strategy/Roadmap services. Several engagements ended with full-time CXO-role offers. - Provided strategic leadership to $250 million health care provider, enabling them to crystallize their business and technology strategies, evaluate their core software platforms, and continue their rapid growth both organically and through M&A.- Developed strategy/roadmap and executed Phase-1 for a spinoff company out of a $45 billion multi-national risk mitigation firm. Developed and executed plans to build a financial platform for self-funded health insurance/benefits via SAP FI implementation to support this business. Successful launch, engagement extended multiple times.- Developed initial strategy with an advisory team driving large insourcing project for a $50 billion insurance carrier. Developed strategy and planning to insource IT operations from sticky legacy vendor. Contract was extended multiple times, and the effort expanded across the organization.
  • Mfx Fairfax
    Vp, Chief Delivery Officer
    Mfx Fairfax 2007 - 2014
    Morris Plains, New Jersey, Us
    MFX Fairfax was a subsidiary of Fairfax Financial Holdings, a $42B P&C/specialty insurance holding company.- Chief Delivery Officer (outsourced CIO) to the three largest external P&C accounts, delivering enterprise software solutions and infrastructure services. Supported solutions delivery - development, implementation, and support for policy, claims, billing, reinsurance, submission/clearance, reporting, and G/L systems, as well as external agency interfaces (MGA/TPA). - Recruited to run IT for all of Fairfax US subsidiaries, budget of $45 million. Charged to fuel continuing service improvement, cost reduction and evolving growth needs both internally and externally. Directed shared resource pool of 250+ staff. - Slashed IT expenses 32% Consolidated staff, rationalized applications, and implemented an offshore hybrid strategy with 24/7 execution. Achieve SOX compliance during this same period.- Supported Fairfax shift to consolidate all US subsidiaries into one primary - Crum & Forster. Worked with new Crum CIO to successfully migrate all Crum IT over a 2-year period.- Implemented multiple historical data conversion projects for large P&C clients. Improved efficiency and data accuracy through automation. Built interfaces to 3rd party client data warehouse, general ledger, billing, and reinsurance systems.- My clients accounted for nearly half of the $80 million in external non-Fairfax revenue annually. My existing client revenue consistently exceeded annual targets by an average of 30% through client growth and relationship upsell conversions.
  • Idp, Inc
    Chief Information Officer | Vp Solutions Delivery
    Idp, Inc 2006 - 2007
    Insurance Data Processing, a $50M software/services provider serving the P&C insurance industry, offering multiple full-service platforms, development, and support services.- Directed a global team of 200+ staff, in the areas of software engineering, client delivery, professional services, quality testing, Project Management Office (PMO), and infrastructure/cloud services. - Built transformation strategy and roadmap. Salvaged a $37M product investment, recovered failing projects. Beat revenue forecast by 36%. Reengineered the build process and cut IT expenses by 22%.
  • Geeks On Call
    Senior Managing Partner
    Geeks On Call 2004 - 2006
    Independence, Ohio, Us
    Started first NYC tri-state area IT support service provider presence (three franchise locations), doing IT support for small businesses and consumers.
  • The Prosper Group | Bizmetrics, Inc.
    Cio | Coo
    The Prosper Group | Bizmetrics, Inc. 2001 - 2004
    Business process optimization service provider, starting a software tools division for executing their proprietary optimization methodology. Clients included $35 billion pharmaceutical firm, $16 billion telecommunications firm, and $1 billion Manhattan hospital group. - Developed OperationsPro® and EnterprisePro® software suites that automated Prosper’s proprietary business process optimization tools and processes.
  • Sovereign Bank
    Senior Vice President, Divisional Cio
    Sovereign Bank 1999 - 2001
    Boston, Ma, Us
    Now called Santander Bank, Divisional CIO for 1st WebBank Direct internet affinity banking, offering full-service banking services to large affinity customers, leveraging customer/member affinity relationships. $800 million revenue, 10K employees, 75 technical staff, $10 million budget.:• Led team of 85; implemented aggressive 40-day “SWAT effort”; realigned architecture; outsourced non-core functions. Salvaged $3 million investment and enabled launch of delayed client implementations.• Launched successful $100 million virtual bank in 6 months. Established technology and operations infrastructure for affinity bank, including CRM systems, and expanded customer-acquisition channels. • Implemented off-shore model into the global program and team strategy. Cut costs while increasing productivity through round-the-clock development. Saved 34% on forecasted development costs.
  • Gmac Commercial Mortgage
    Vice President, Divisional Cio / Managing Director / Coo
    Gmac Commercial Mortgage 1997 - 1999
    Us
    Divisional CIO, Tenant Services Division (multi-family industry) and Mortgage Servicing Division, both operating out of GMAC’s Commercial Mortgage subsidiary. GM/GMAC $180 billion revenue, 160K employees, $100 billion mortgage servicing portfolio, 100+ technical staff, $12 million budget:• Completed Tenant Services functional prototype in 90 days, went live 120 days. Won Best-Of-Show at Microsoft/Comdex trade show, deployed to 1 million commercial apartment units nationwide. GMAC spun off Tenant Services in an IPO play, generated 400% ROI.• Leveraged Tenant Services forms processing solutions internally to other GMAC business units, and to external clients though GMAC Technology Solutions. Generated $2 million ancillary revenue stream net to bottom line. • Turned around 12-month backlog of critical Servicing projects. Created technology plan and global PMO, transforming IT into a nimble, customer-focused provider. Saved >$10 billion in threatened mortgage business.
  • Telecordia
    Director Quality Assurance
    Telecordia 1992 - 1997
    Madrid, Madrid, Es
    Director and Program Manager for the centralized Quality Assurance division, 300+ technical staff, 57 products, $80 million budget. Formerly Bell Communications Research, and the R&D arm to the “baby Bell” phone companies, Telcordia is now a subsidiary of Ericsson (www.ericsson.com) and a $730 million contributor to overall revenue. Directed Quality Assurance program for 57 globally deployed software products, involving 80 million lines of code, 300 technical staff and $80 million budget. Led corporate initiatives relative to ISO 9000 and CMM certification:• Accomplished 52% reduction in field defects corporate-wide. Achieved highest level-5 CMM distinction and “Industry Best-In-Class” recognition. Reduced cost of testing by 31%.

Neil Kaufman Skills

Enterprise Software Vendor Management Leadership Start Ups Saas Project Management Enterprise Architecture Sdlc Professional Services Business Development Team Building Business Intelligence Marketing Software Development Life Cycle Data Warehousing Finance Integration It Strategy Strategy Management Sap Software As A Service

Neil Kaufman Education Details

  • Rutgers University
    Rutgers University
    Computer Science
  • University Of Phoenix
    University Of Phoenix
    Technology Management
  • Wayne Valley High School
    Wayne Valley High School
    College Prep
  • Project Management Institute
    Project Management Institute
    Project Management
  • Axelos
    Axelos
    Itil V3

Frequently Asked Questions about Neil Kaufman

What company does Neil Kaufman work for?

Neil Kaufman works for Aaa Club Alliance

What is Neil Kaufman's role at the current company?

Neil Kaufman's current role is CIO/CTO/Partner at Fortium Partners, LP | Sr. IT Executive | Thought Leader | CIO | CTO | CDO | Turnarounds | M&A / Carveouts | Digital Transformation | Global Leadership.

What is Neil Kaufman's email address?

Neil Kaufman's email address is ne****@****ols.com

What is Neil Kaufman's direct phone number?

Neil Kaufman's direct phone number is +190875*****

What schools did Neil Kaufman attend?

Neil Kaufman attended Rutgers University, University Of Phoenix, Wayne Valley High School, Project Management Institute, Axelos.

What are some of Neil Kaufman's interests?

Neil Kaufman has interest in Children.

What skills is Neil Kaufman known for?

Neil Kaufman has skills like Enterprise Software, Vendor Management, Leadership, Start Ups, Saas, Project Management, Enterprise Architecture, Sdlc, Professional Services, Business Development, Team Building, Business Intelligence.

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