Neil Skehel Email & Phone Number

Croydon, GB

Stevenage, GB

Stevenage, GB

Awards International runs business awards programmes and provides marketing services, event management and administration software specifically for the business awards sector. Major programmes include - the UK Customer Experience Awards- the UK Digital Experience Awards- the UK Employee Experience Awards- the Patient Experience Network National Awards.

Royston, UK, GB

I started Customer Experience Magazine because I believe that a new way of thinking about the customer is needed. My extensive experience in measuring business performance including use of different insight techniques such as mystery shopping, NPS, multi-media, “quant and qual” techniques has led me to conclude that the only way to really differentiate.

• Through Cornelius Ltd, I provide a project management service which reflects my significant experience in operations management and development roles at McDonald’s and now elsewhere. I leverage operational and.
• Multi-site operations management, sales, staff and P&L leadership
• Product development
• Business simplification
• Cost reduction
• KPI development

Castrol has 70,000 suppliers across 48 countries. They identified an opportunity to improve their supplier Ts&Cs to reduce business risk and potentially increase profitability. I led a team, including a feasibility by Accenture and 5 external consultants to develop and commence action to remediate their position. We were able to transition the programme.

Chicago, Illinois, US

In my last year at McDonald’s I worked with the VP worldwide Restaurant Measurement to Implement the Global Operations Improvement Process, a project which I contributed to throughout its development including the development of the original business case.Prior to this, as Director of National Operations, reporting to the COO and subsequently the CEO, I.

Ba Hons, Arts

Mba, Business Administration

Foundation Diploma, Art And Design