Neil Smith Email & Phone Number

Cranbourne East, Victoria, Australia

Developing websites primarily using WordPress with custom PHP code, using Adobe Photoshop to concept the initial design. Ensuring responsive capabilities by systematically testing websites across multiple devices and browsers, adjusting code as necessary.Designing unique logos for companies across Australia and worldwide, providing stationery, flyers and other marketing materials for promotional events. Working closely with clients across a variety of industries to solidify their ideas into functional websites and one-off landing pages. Supporting existing clients and maintaining their websites through the use of cPanel and WHM, configuring websites, setting up email addresses, performing website backups and investigating technical faults

Dandenong, Victoria, Australia

Provided IT support nationwide across multiple warehouses in all states. Utilised a ticketing system to enable quick and efficient technical support for all company assets including desktops, laptops, printers, mobile devices and network systems. Maintained asset register and researched new devices before deploying them into the workplace. Worked effectively within a team of three, sharing responsibilities and empowering a positive environment.Liaised directly with upper management to create and maintain internal documentation, implementing new processes and training staff on new and old technologies alike. Utilised JAIX Logistics and Warehouse software to support business needs at all levels, maintained RF scanners across all warehouses, implemented EDI systems to enable automated order processing between the business and its customers.

Doncaster, England, United Kingdom

Worked closely with clients to create a plan of action for their online projects. Used Adobe Photoshop to iterate on designs before committing them to HTML in a custom CMS framework. Created heavily customised WordPress websites, utilised bespoke plugins and ensured all content was responsive. Trained end users on the functionality of their websites, provided support for technical issues through a ticketing system and visited clients on-site.Developed a custom PHP eBay template generator allowing customers to upload HTML-based product listings directly to eBay that consistently matched their website branding, in a time when eBay did not allow enough customisation options to their end users. Designed and installed eBay store fronts and listing templates for clients.

Doncaster, England, United Kingdom

Utilised Adobe Photoshop to design website templates for various industries. Effectively used HTML and CSS to translate the designs into functional code. Assisted with front end PHP development, implementing MySQL databases to create purposeful and beautiful websites for the end user.

Doncaster, England, United Kingdom

Built custom PCs for consumers and national organisations, utilising both new and used components. Diagnosed hardware and software issues whilst configuring and installing Windows operating systems.Sanitised and destroyed hard drives, recycled obsolete or damaged components and identified, refurbished and catalogued useful components from recycled machines. Updated the sales website, processed online orders and dealt with customer enquiries.