Neil Stephens

Neil Stephens Email and Phone Number

Senior Helpdesk Analyst @
Neil Stephens's Location
Lewisville, Texas, United States, United States
Neil Stephens's Contact Details

Neil Stephens work email

Neil Stephens personal email

About Neil Stephens

I have been in the computer business professionally since 1997. The focus has been in desktop operating systems. At Dean Foods my position was as a remote level 3 support agent solely supporting 8 or more dairies. While there I saved Dean Foods over $20,000 in data recovery fees. I have been a part of an Active Directory migration. My goals are to be a part of a team in a server management situation. I believe that the best resources are usually the people around you. I do like to own a problem and resolve it successfully. I may sometimes appear as a know-it-all but I learn from my peers. I enjoy hard work to pay for my bicycling hobby. My goal is to be the best network engineer I can be.Specialties: I am a Microsoft Registered Partner. I am a Microsoft Certified System Administrator, and Microsoft Certified System Engineer on Windows 2000. I have acheived CompTIA A+, Network+, INet+, Security+, and Linux+ certifications. I enjoy hands on configuration of servers and workstations and laptops. I also run and use Linux on a regular basis. I really enjoy working on and configuring operating systems.

Neil Stephens's Current Company Details
Trimark Strategic Equipment

Trimark Strategic Equipment

Senior Helpdesk Analyst
Neil Stephens Work Experience Details
  • Trimark Strategic Equipment
    Senior Helpdesk Analyst
    Trimark Strategic Equipment Dec 2015 - Present
    As I get more information, I will add it to my profile
  • Hardie'S Fresh Foods
    System Administrator
    Hardie'S Fresh Foods Apr 2012 - Dec 2015
    Dallas, Tx, Us
    On call duties, Previous Symantec Endpoint Protection Manager 12.1.2015 administrator, Basic desktop support duties, Active Directory policy adjustments, user provisioning, Computer adds and removes. Computer Imaging, Spiceworks Helpdesk ticketing system. Outlook 2007/10 troubleshooting. Cisco Anyconnect VPN, RDP troubleshooting. One of Two I.T. support techs for 200 plus users. I was trained in VMWare 5.1. SysAid Helpdesk familiarity. Trend Micro OfficeScan familiarity. Exchange 2011 user additions. LogMeIn tool daily use. .
    View
  • Dean Foods
    I.T. Security Analyst Iii
    Dean Foods Jul 2009 - Nov 2011
    Kansas City , Ks, Us
    I provisioned access (company-wide) on a variety of systems. AS/400 (Kronos, CRP, BPCS, etc), users on Windows Domains (using ADUC and ITIM) and Shared Drives, SAP Business Objects, SAP ECC, Decoder, Prodagio, JDE, Lotus Notes, Postini, Tivoli Identity Manager are some of the systems I provisioned. I ran a report from ADP for terminated users and off-boarded those that left the company. I wrote Standard Operating Procedures (SOPs) for all of the systems we provisioned for the team. I also have used Hyena and Quest Change auditor to research user logon information for the auditing team.
    View
  • Paladin Consulting
    Consultant @ Dean Foods
    Paladin Consulting 2009 - 2009
    Dallas, Texas, Us
    View
  • Techskills Llc
    Student
    Techskills Llc 2008 - 2009
    Information Systems/ Computer Certification studies
  • Compcontech As A Contractor
    Microsoft Windows Vista Small Business Assurance Support
    Compcontech As A Contractor Jun 2008 - Aug 2008
    On a short term contract I was a part of the Microsoft Windows Vista Small Business Assurance Support team. The idea was for sales retention of small business owners who were running Vista as an operating system. I diagnosed, repaired, and explained why the features in Vista worked the way they were designed.
  • Newdata Strategies
    System Administrator/Level 2 Support Technician
    Newdata Strategies Jun 2005 - Jun 2008
    Us
    I worked as a contractor to a Dean Foods\Morningstar Foods Dairy Group that has multiple locations. I did level 1, 2, and sometimes 3 support for 8+ locations. I did Ghosting and imaging and building new images for laptops, desktops, and servers mainly for Morningstar foods. I also did system administration for Morningstar foods.
    View
  • Partnership Employment
    Contractor
    Partnership Employment 2008 - 2008
    Worcester, Massachusetts, Us
    Field Technician for XP Migration. Short term contract.
    View
  • Texas Workforce Commission
    Unemployed
    Texas Workforce Commission 2007 - 2008
    Studied at Techskills... I never worked for TWC.
  • Glotel
    Windows Xp Migration Technician
    Glotel Feb 2005 - Apr 2005
    Chicago, Il, Us
    Migrated users to Windows XP from other operating systems at Carlson Worldwide. short term contract.
    View
  • Microsoft
    Enterprise Technical Router
    Microsoft Aug 2004 - Oct 2004
    Redmond, Washington, Us
    Answered phones and directed people to proper support areas based on Microsoft Licensing. Temporary contract position
    View
  • Compusa
    Efficient Business Router Support
    Compusa 1998 - 1999
    Miami, Florida, Us
    I supported Efficient Network's CPE and Business routers for customers. I also was a mentor for the group of 45 individuals and taught router functionality, setup, and support. I also did support for SMC Networking Products from managed Layer 2 switches to Network cards
    View
  • General Motors
    Systems Processor
    General Motors Aug 1985 - Apr 1997
    Detroit, Michigan, Us
    Picked and Processed orders for dealerships. Qualified to drive all forms of Raymond lift/order selectors. Setup trouble tickets for RF LAN on Tandem systems. Loaded Trucks for parts distribution to dealerships.
    View

Neil Stephens Skills

Active Directory Troubleshooting System Administration Security Networking Technical Support Software Installation Routers Vpn Help Desk Support Windows Xp Operating Systems Windows Server Network Administration Network Security Laptops Switches Software Documentation Windows Windows 7 Computer Hardware It Management Ibm Iseries Hardware Problem Solving Process Improvement Linux Dns Comptia A+ A+ Certified As400 Documentation Lotus Notes Desktop Support Security+ Dhcp Windows Server 2008

Neil Stephens Education Details

  • Techskills
    Techskills
  • Techskills Dallas
    Techskills Dallas
    Information Technology
  • North Mesquite High School
    North Mesquite High School
    German Language

Frequently Asked Questions about Neil Stephens

What company does Neil Stephens work for?

Neil Stephens works for Trimark Strategic Equipment

What is Neil Stephens's role at the current company?

Neil Stephens's current role is Senior Helpdesk Analyst.

What is Neil Stephens's email address?

Neil Stephens's email address is in****@****ail.com

What schools did Neil Stephens attend?

Neil Stephens attended Techskills, Techskills Dallas, North Mesquite High School.

What are some of Neil Stephens's interests?

Neil Stephens has interest in Irl Racing, Formula One Racing, American Lemans Series Racing, Bicycling, Guitars.

What skills is Neil Stephens known for?

Neil Stephens has skills like Active Directory, Troubleshooting, System Administration, Security, Networking, Technical Support, Software Installation, Routers, Vpn, Help Desk Support, Windows Xp, Operating Systems.

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