Senior Helpdesk Analyst
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@deanfoods.com
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Neil Stephens is listed as Senior Helpdesk Analyst at Trimark Strategic Equipment, based in Lewisville, Texas, United States. AeroLeads shows a work email signal at deanfoods.com and a matched LinkedIn profile for Neil Stephens.
Neil Stephens previously worked as System Administrator at Hardie'S Fresh Foods and I.T. Security Analyst III at Dean Foods. Neil Stephens studied at Techskills.
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I have been in the computer business professionally since 1997. The focus has been in desktop operating systems. At Dean Foods my position was as a remote level 3 support agent solely supporting 8 or more dairies. While there I saved Dean Foods over $20,000 in data recovery fees. I have been a part of an Active Directory migration. My goals are to be a part of a team in a server management situation. I believe that the best resources are usually the people around you. I do like to own a problem and resolve it successfully. I may sometimes appear as a know-it-all but I learn from my peers. I enjoy hard work to pay for my bicycling hobby. My goal is to be the best network engineer I can be.Specialties: I am a Microsoft Registered Partner. I am a Microsoft Certified System Administrator, and Microsoft Certified System Engineer on Windows 2000. I have acheived CompTIA A+, Network+, INet+, Security+, and Linux+ certifications. I enjoy hands on configuration of servers and workstations and laptops. I also run and use Linux on a regular basis. I really enjoy working on and configuring operating systems.
Listed skills include Active Directory, Troubleshooting, System Administration, Security, and 33 others.
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As I get more information, I will add it to my profile
Dallas, Tx, Us
On call duties, Previous Symantec Endpoint Protection Manager 12.1.2015 administrator, Basic desktop support duties, Active Directory policy adjustments, user provisioning, Computer adds and removes. Computer Imaging, Spiceworks Helpdesk ticketing system. Outlook 2007/10 troubleshooting. Cisco Anyconnect VPN, RDP troubleshooting. One of Two I.T. support techs for 200 plus users. I was trained in VMWare 5.1. SysAid Helpdesk familiarity. Trend Micro OfficeScan familiarity. Exchange 2011 user additions. LogMeIn tool daily use. .
Kansas City , Ks, Us
I provisioned access (company-wide) on a variety of systems. AS/400 (Kronos, CRP, BPCS, etc), users on Windows Domains (using ADUC and ITIM) and Shared Drives, SAP Business Objects, SAP ECC, Decoder, Prodagio, JDE, Lotus Notes, Postini, Tivoli Identity Manager are some of the systems I provisioned. I ran a report from ADP for terminated users and off-boarded those that left the company. I wrote Standard Operating Procedures (SOPs) for all of the systems we provisioned for the team. I also have used Hyena and Quest Change auditor to research user logon information for the auditing team.
Information Systems/ Computer Certification studies
On a short term contract I was a part of the Microsoft Windows Vista Small Business Assurance Support team. The idea was for sales retention of small business owners who were running Vista as an operating system. I diagnosed, repaired, and explained why the features in Vista worked the way they were designed.
Us
I worked as a contractor to a Dean Foods\Morningstar Foods Dairy Group that has multiple locations. I did level 1, 2, and sometimes 3 support for 8+ locations. I did Ghosting and imaging and building new images for laptops, desktops, and servers mainly for Morningstar foods. I also did system administration for Morningstar foods.
Worcester, Massachusetts, Us
Field Technician for XP Migration. Short term contract.
Studied at Techskills... I never worked for TWC.
Chicago, Il, Us
Migrated users to Windows XP from other operating systems at Carlson Worldwide. short term contract.
Redmond, Washington, Us
Answered phones and directed people to proper support areas based on Microsoft Licensing. Temporary contract position
Miami, Florida, Us
I supported Efficient Network's CPE and Business routers for customers. I also was a mentor for the group of 45 individuals and taught router functionality, setup, and support. I also did support for SMC Networking Products from managed Layer 2 switches to Network cards
Detroit, Michigan, Us
Picked and Processed orders for dealerships. Qualified to drive all forms of Raymond lift/order selectors. Setup trouble tickets for RF LAN on Tandem systems. Loaded Trucks for parts distribution to dealerships.
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Neil Stephens works for Trimark Strategic Equipment.
Neil Stephens is listed as Senior Helpdesk Analyst at Trimark Strategic Equipment.
AeroLeads has found 1 work email signal at @deanfoods.com for Neil Stephens at Trimark Strategic Equipment.
Neil Stephens is based in Lewisville, Texas, United States while working with Trimark Strategic Equipment.
Neil Stephens has worked for Trimark Strategic Equipment, Hardie'S Fresh Foods, Dean Foods, Paladin Consulting, and Techskills Llc.
You can use AeroLeads to view verified contact signals for Neil Stephens at Trimark Strategic Equipment, including work email, phone, and LinkedIn data when available.
Neil Stephens studied at Techskills.
Neil Stephens is listed with skills including Active Directory, Troubleshooting, System Administration, Security, Networking, Technical Support, Software Installation, and Routers.
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