Who We AreOttawa's RankFirst Solutions, is a one stop marketing solution company with over 17 years of online marketing experience, specializing in SEO and solution automation.After working with many small businesses and start-ups, we realized that new businesses are constantly being misled, and confused by SEO and marketing companies. RankFirst Solutions was built and tested with small local businesses and franchises in mind.Our goal is to demystify the SEO BS and bring… Show more Who We AreOttawa's RankFirst Solutions, is a one stop marketing solution company with over 17 years of online marketing experience, specializing in SEO and solution automation.After working with many small businesses and start-ups, we realized that new businesses are constantly being misled, and confused by SEO and marketing companies. RankFirst Solutions was built and tested with small local businesses and franchises in mind.Our goal is to demystify the SEO BS and bring honest, affordable SEO with real, long term authority ranking, traffic and a positive ROI to local businesses. Small business needs the truth and someone to trust concerning SEO and building their online business presence right, and grow within its means.What We DoOur hands-free RankFirst Solutions provides our customers the highest authority traffic solution for long term visibility and brand awareness with a measured ROI. Our campaigns are the highest quality, long term, off-page SEO and traffic strategy available online, by addressing all top Google Local Business Ranking Factors. We get you instant visibility, build you a trusted reputation, build your domain authority which boosts your business ranking in Google Search, Google Maps, Google My Business and flat out brings you more customers and revenue.But today, getting traffic is only half the battle, with reputation being a huge deciding factor in you visitor's buying decision.Our hands- free Reputation Management, Monitoring and Marketing Solution is an end to end solution that Manages, Build and markets your reputation, turning a traditionally defensive strategy into a offensive strategy which brings in revenue. We also build SEO/Mobile Ready Websites that are perfectly setup for our RankFirst Solution. Show less

As manager of the customer success coaches, I was in charge of our five customer facing departments, including: SaaS Trainers, Project Managers, Customer Retention, Implementation Consultants (Data) and Customer Support. To create an environment of empowerment and confidence for the development of employees to maintain highest level of support, client management and client care. As well as, creating and developing areas for continuous staff, customer and product improvement, to gain industry… Show more As manager of the customer success coaches, I was in charge of our five customer facing departments, including: SaaS Trainers, Project Managers, Customer Retention, Implementation Consultants (Data) and Customer Support. To create an environment of empowerment and confidence for the development of employees to maintain highest level of support, client management and client care. As well as, creating and developing areas for continuous staff, customer and product improvement, to gain industry leading authority and trust.Other Responsibilities:- Ownership of the customer on-boarding process- Manage team of 17+ across five staff groups including: SaaS Trainers, Project Managers, Customer Retention, Implementation Consultants (Data) and Customer Support- Led process and resource development enhancements to improve customer experience and on-boarding efficiency- Instrumental in the creation of the new Store Builder, decreasing build time from 2.5 hours to 2 minutes.- Provide escalation management for customer base- Provide marketing guidance for future product delivery and support- Created Franchisor and Franchisee training portal to improve on-boarding process and maintain key information in one central hub- Provide WordPress API integration and customization across our customer web properties via BPro web cart plugin. Show less

Customer Success Project ManagementAs a Customer Success Project Manager, we work closely with the experienced sales team to ensure a smooth and immediate transition of customer care. We welcome our customers live and gather the necessary information directly, about their business niche and how they want their business to flow. Then create and customize their software specific to their business market and include their branding and personality.About Our ProductThe Better… Show more Customer Success Project ManagementAs a Customer Success Project Manager, we work closely with the experienced sales team to ensure a smooth and immediate transition of customer care. We welcome our customers live and gather the necessary information directly, about their business niche and how they want their business to flow. Then create and customize their software specific to their business market and include their branding and personality.About Our ProductThe Better Software Company offers a fully integrated Small Business Software solution to help owners Improve and Simplify their entire business, using a Software as a Service (SaaS) model.Integrated features such as CRM, scheduling, billing & invoicing, reporting & analytics and inventory management offer small business owners the simplicity and ease of use that will save time. The software is configured to service small and medium sized enterprises in a diversity of vertical markets such as Rentals, Service, Retail, and E-Commerce.How Our Product Was BornSerial entrepreneur, Steve Cody, has started 15 local and national businesses in the service, rental, e-commerce, and retail markets which have generated over 250 million in sales.Much like many other sole business owners, Steve’s days were jam-packed tending to customer needs, monitoring operations, and putting out fires. In the evenings when there was time to sit down and crunch numbers Steve found himself frustrated using business tools that were too expensive, complicated, and time consuming!After experiencing firsthand the pains of managing multiple spreadsheets and business applications, Steve established a real need to develop a fully integrated solution for small business. "I wanted to create a software that was both simple to use and incorporated all the essential functions of running a business into a single software package."As a result, The Better Software Company was founded. Show less

With a combined 65+ years in deregulated energy the OWE team is focused on two things: 1) Creating a simple yet intelligent solution for your energy cost management. 2) Providing you with best pricing for your short and mid term energy requirements.There are many choices in today's market place, and it is important to look at the past to understand the future. Risk management is a key factor when assessing your energy requirements and costs.OWE's 65+ years of… Show more With a combined 65+ years in deregulated energy the OWE team is focused on two things: 1) Creating a simple yet intelligent solution for your energy cost management. 2) Providing you with best pricing for your short and mid term energy requirements.There are many choices in today's market place, and it is important to look at the past to understand the future. Risk management is a key factor when assessing your energy requirements and costs.OWE's 65+ years of experience provides the intelligence and foresight to provide you with intelligent options in a rising cost marketplace. With both Natural Gas and Electricity predicted to rise moderately to sharply over the next 5 years, the correct hedging strategy could mitigate risks when planning your businesses financial future. Show less

Provide sales, design, engineering, construction and commissioning of solar solutions including FIT, MicroFIT, Net-Metering and Off-Grid applications.

With over 25 years of business management experience including human resource management, global customer technical support and regulatory escalation management in the field of information technology. Mr. Teasdale leads the Canada Solar Group with a clear vision and dedication, handling overall corporate governance including but not limited to; Planning, organization, management recruitment and development, policy, standards of performance, controls, product and service development, community… Show more With over 25 years of business management experience including human resource management, global customer technical support and regulatory escalation management in the field of information technology. Mr. Teasdale leads the Canada Solar Group with a clear vision and dedication, handling overall corporate governance including but not limited to; Planning, organization, management recruitment and development, policy, standards of performance, controls, product and service development, community relations, profitability and growth. Show less