Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Neil Thompson is listed as Chief Strategy Officer, NextGen Kitchens | Championing Digital & Operational Innovation to Elevate Guest Experiences at NextGen Kitchens, based in Columbus, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Neil Thompson.
Neil Thompson previously worked as Chief Strategy Officer at Nextgen Kitchens and Vice President, Digital at Hmshost. Neil Thompson holds Labor And Industrial Relations from University Of Toronto.
This section adds company-level context without repeating Neil Thompson's masked contact details.
Review company-level records connected to Neil Thompson before choosing the right outreach path.
With over 30 years in the hospitality industry, I’ve built my career around a singular belief: great guest experiences stem from how we support and engage our teams. I began my journey as a manager at Pizza Hut, where I quickly learned that the people closest to the guest hold the key to success. This belief guided me through 12 transformative years at Tim Hortons, where I led improvements in drive-thru efficiency by prioritizing the customer experience through the lens of staff engagement, leveraging data-driven tools like drive-thru timers — an innovative solution at the time.As Vice President of Canadian Operations at HMSHost, I gained a deep understanding of how effective operators enhance relationships not just with staff, but also with brands, landlords and vendors. I spearheaded a digital transformation, driving adoption to 25% of total sales by equipping staff with the training and tools they needed to understand how digital innovation enhances seamless guest experiences.Today, as Chief Strategy Officer at NextGen Kitchens, I am focused on developing technology that simplifies the complexities of multi-location and multi-brand restaurant operations. Our mission is to build operator-friendly solutions that address the industry’s toughest challenges, allowing teams to focus on what matters most — delivering exceptional guest experiences.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Vancouver, British Columbia, Ca
As Chief Strategy Officer at NextGen Kitchens, I lead strategy with a focus on product development. My role is to ensure our product helps operators deliver great experiences for both customers and frontline staff, creating solutions that support service, satisfaction and loyalty.
Us
As the VP of Digital, I had the unique opportunity to lead and witness the power of a collaborative approach to digital transformation. By fostering strong partnerships across departments and aligning our digital strategies with business objectives, we achieved outstanding results. This role allowed me to drive innovation, enhance customer experiences, and optimize operational efficiency through seamless integration of technology and teamwork. My leadership in digital transformation has consistently delivered measurable outcomes, setting new benchmarks for success in the digital landscape.
Us
Reporting to the Chief Operations Officer with 14 direct reports across Operations, HR, Finance and Culinary. Responsible for directing, planning, and leading HMSHost’s concessions in 7 Canadian airports as well as 23 ONroute Travel Plazas along Ontario’s motorway. Managed a workforce of over 6,000 associates, ensuring operational excellence in food, beverage and retail services.
Quick answers generated from the profile data available on this page.
Neil Thompson works for NextGen Kitchens.
Neil Thompson is listed as Chief Strategy Officer, NextGen Kitchens | Championing Digital & Operational Innovation to Elevate Guest Experiences at NextGen Kitchens.
Neil Thompson is based in Columbus, Ohio, United States while working with NextGen Kitchens.
Neil Thompson has worked for Nextgen Kitchens, Hmshost, Nando'S, Tim Hortons, and Pizza Hut.
You can use AeroLeads to view verified contact signals for Neil Thompson at NextGen Kitchens, including work email, phone, and LinkedIn data when available.
Neil Thompson holds Labor And Industrial Relations from University Of Toronto.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts