Neil W. Email & Phone Number

Lincoln, England, United Kingdom

31 Sqn, RAF Waddington

• Outline the capabilities of the Cyberspace profession to meet the support needs of the Programme.
• Analyse training requirements at individual, team, and organisational level.
• Write and provide options to inform development of existing and proposed projects within the Programme.
• Assess processes, procedures and work practices for strengths and weaknesses.

Joint Electronic Warfare Operational Support Centre, RAF Waddington

• Led a team of 4 to deliver changes and projects following ITIL best practice for a secure network of approx. 400 clients and users.
• Detailed and communicated risks, conflicts, dependencies, and proposed solutions to technical and non-technical management and senior leadership.
• Financial management and purchasing of over £2M of procurement activities for software, hardware, and contract renewals in line with Government procurement processes.
• ITSM software lead and manager, leading the configuration of software and process workflows. Also managed the contract purchase, configuration, and implementation of a new ITSM suite.
• Engaged with stakeholders to manage, communicate and deconflict major software and hardware changes, projects, and outages.

Information Systems Wing, RAF High Wycombe

• Managed 19 engineering personnel to ensure high availability of mission critical equipment 24/7, enabling vital National air defence and space operations.
• Management, coordination and deconfliction of outages for a HQ site of 2500 occupants with effects impacting the South East of England.

Information System Wing, RAF High Wycombe

Provided coordination for approx. 80 personnel for engineering, training and personnel records through the effective management and implementation of the Quality Management System.

Joint Engineering Squadron, RAF Akrotiri, Cyprus

Supervised and carried out routine maintenance, watch-keeping, defect rectification and fault diagnosis on a wide range of aircraft navigation aids including Radio Systems, RADAR, Aerials, Masts, and Audio recordings.

5 Sqn 90SU, RAF Leeming

1st line IT Technician providing 24/7 remote support and escalation for secure Windows server sets deployed across the globe.

Tactical Communication Wing, RAF Brize Norton

Deployed maintained, and repaired operationally critical telephony, IT, and satellite communications in austere environments around the world.

Halton/Cosford