As a customer relations officer, I help clients by doing Business Plans and measure success rate. Data analytics, from raw data extraction to comparison and interpretation of customer demands. Reports quarterly performance trend, analyze customer feedbacks and suggest action plans. When I transitioned to BPO , I handled inbound and outbound calls ,at the same time, reply to emails and perform weekly and monthly reports as required by Operations. From associate, I've been assigned as Subject Matter Expert. I have handled Sales ,After sales, Credit Management -Collections, Complaints Resolution, other admin tasks as well.
Nel Allen Escala Education Details
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Psychology
Frequently Asked Questions about Nel Allen Escala
What company does Nel Allen Escala work for?
Nel Allen Escala works for Misterchef
What is Nel Allen Escala's role at the current company?
Nel Allen Escala's current role is Customer Service Specialist.
What schools did Nel Allen Escala attend?
Nel Allen Escala attended De La Salle Lipa.
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