Nelson Cabrera Email & Phone Number

Vancouver, British Columbia, Canada

• Design, implement, and maintain HPE Synergy server infrastructures for data center operations• VMware vSphere plan, install, and manage for high-availability corporate production, disaster recovery and development environments• Nutanix Hyper-converged datacenter design and implementation to more than 40 global auction sites • Planning, implementation, and administration of disaster recovery program using Zerto and VMware.• Tier-3 technical support for global and high-availability IT infrastructures• System performance optimization, modifying parameters to improve throughput and efficiently utilize system resources• Evaluation and selection of corporate solutions• Proactive creation of documented procedures to prevent and reduce number, severity, and risks of potential business-critical systems outages• Coordinate hardware installations and technical support activities with external vendors at global corporate data centers• Periodical optimization of system security and performance following best practices with proactive changes• Mentor senior and junior team members

• Systems Integration processes and procedures from systems engineering, systems management, and product development for developing large-scale and complex IT systems for corporate use• Planning, coordination and execution of new applications and enhancements to existing applications in non-production and production environments• Ensure compatibility and interoperability of in-house computing systems along with commercial-of-the-shelf (COTS) software solutions• Design, implementation, and enforcement of Systems Integration standards in collaboration with IT groups• Tier-3 technical support for business-critical production applications• Transition IT systems from development phase to production • Document and train for sustainment and IT operations teams• Create and manage department-wide IT Environment Management Group

Richmond, British Columbia, Canada

• Responsible for working with project teams in MDA Systems Solutions Group to deliver medium-scale Windows and UNIX-based Information Systems to customers worldwide• Install, configure, support, and deliver to customers globally of Windows and Unix environments for projects • Research, analysis, validation, and recommendation of Windows and UNIX system hardware and software solutions to meet customer requirements• Installation and configuration of hardware and software solutions and integration with various specialized components• System documentation and training materials• Travel to customer sites for on-site integration and provide support for customer acceptance tests and customer training

Richmond, British Columbia, Canada

• Develop and maintenance of server security, and audit procedures for offices located in Canada, USA, Scotland, and England• Member of Corporate Windows Group Policy Planning Group to assign enterprise-wide policies• Creation and implementation of security audit procedures for Windows, Internet Information (IIS), ISA, and SQL Servers• Conduction of corporate security audits for Windows platforms using Nessus, Internet Security Systems (ISS) scanner, MBSA and scripting tools• Revision and approval processes for managing end-user accounts, permissions, and access rights• Analysis of periodic corporate security vulnerabilities

• Provide assistance to over 1,500 users and in-house projects, IT solutions such as remote access, encryption, security, firewalls, antivirus, proxies, etc.• Perform remote access deployment, support and administration for the corporate headquarters and subsidiaries including troubleshooting Check Point VPN SecuRemote, iPASS (ISP), and Zone Labs Integrity client (firewall).• Administrate and support corporate McAfee ePolicy Orchestrator anti-virus system.• Design, deployment, and administration of the corporate FTP (Linux) server, the Proxy OpenSSH (Linux) server.• Perform PGP KeyServer design, testing, deployment, and administration for corporate users for encryption of confidential and top secret information (e-mail and data).• Provide technical support SSH encryption including creation of OpenSSH packages for Solaris, and troubleshooting Windows SSH servers and clients.

• Support 800+ users at headquarters to solve hardware, software and phone system issues. • Responsible for updating operational systems such as Windows 98, ME, NT, and 2000 Pro. Also, in charge of updating software like MS Office, MS Outlook, Adobe, Visio, Veritas NetBackup, PGP, and McAfee antivirus.• Perform System Management Server (SMS) administration for inventory and patching.• Conduct hardware and software troubleshooting and repair for desktops.• Carry out servers and PC setup, configuration, maintenance, and deployment.• Follow-up and update documented procedures for PC deployment and technical support.• Create applications Tech Notes for end users.• Perform specified internal and external projects as required.• Execute TCP/IP network configuration and troubleshooting.• Conduct PBX programming and troubleshooting.• Part of the Y2K Team responsible for the upgrade of desktop hardware and software.

Systems Support Specialist, Systems Support Specialist

B.Sc. In Finance