Quality Manager
CurrentIn my role, I take responsibility for ensuring product quality and food safety standards throughout the production process. My key responsibilities include:- Acting as the main point of contact on the work floor for quality, food safety, HACCP, and hygiene matters.- Overseeing calibrations and validations, while keeping quality documentation up-to-date.- Coordinating the monitoring of process parameters and quality checks (lab and test bakery) from raw materials to final products, ensuring consistent product quality.- Managing complaints in collaboration with all stakeholders, analyzing trends, and implementing corrective actions for product or process deviations.- Coaching and training quality and production staff to enhance quality awareness and further develop their skills.- Leading internal and external audits (BRC, ACS, FCA) and ensuring compliance.- Maintaining and improving the site's quality management system in accordance with legal requirements, BRC standards, company policies, and customer expectations.- Contributing to process and cost optimization while safeguarding the company’s quality reputation and customer service.
