Provide direction and technical expertise in design, deployment and supportPerform Proof-Of-Concept (POC) activities for solution demoProper decision making and solve technical problems to provide an efficient environment for - implementations and supportDesign solutions as per the requirementsEnsure proper Service delivery to clients as per SLAEnsure standard procedures and project guidelines are in placeProject planning, scheduling, Task allocation and resource… Show more Provide direction and technical expertise in design, deployment and supportPerform Proof-Of-Concept (POC) activities for solution demoProper decision making and solve technical problems to provide an efficient environment for - implementations and supportDesign solutions as per the requirementsEnsure proper Service delivery to clients as per SLAEnsure standard procedures and project guidelines are in placeProject planning, scheduling, Task allocation and resource managementProject status reporting to clients as well as managementConsult customer requirements and direct the projects in the right direction in a timely mannerLead the team through implementation and testing stages and review the deploymentMust provide technical training to teams when required and serve as a technical mentor to team membersPerformance review of team members and identify areas of improvementEffectively lead teams and inspire to achieve goals through innovation, quality and excellenceEncourage team interaction, boost employee motivation and appreciate team contribution Show less

F5 Certified System Engineer and Product Consultant for Application Delivery Network and Load balancing Solution. Expert on Server and Link load balancing Solutions and Application Security Manager.Experienced in the implementation of F5 Big IP Local Traffic Manager, Link Controller, Application Security Manager, Access Policy Manager, Bluecoat ProxySG, Cacheflow and PacketShaper.

Worked as Service In-Charge at Nortech Infonet (P) Ltd, An ISO 9001:2000 Certified company.L3 Technical Support for Storages, Blade servers and HP proliant servers.Handle escalated technical issues Assuring all the technical issues are attended and completed to the entire satisfaction of the customer.Planning and Implementations of enterprise solutions. Thorough monitoring of Implementations.Maintain a healthy and productive environment through… Show more Worked as Service In-Charge at Nortech Infonet (P) Ltd, An ISO 9001:2000 Certified company.L3 Technical Support for Storages, Blade servers and HP proliant servers.Handle escalated technical issues Assuring all the technical issues are attended and completed to the entire satisfaction of the customer.Planning and Implementations of enterprise solutions. Thorough monitoring of Implementations.Maintain a healthy and productive environment through team work.Monitor Activities, performance and technical improvements of team members.Customer Feedback and Satisfaction survey through regular customer visitsAnalyze customer feedback for support and service delivery system improvement.SLA Analysis. Show less