Hello Everyone,My name is Nelia Balansag, but you can call me Nellie. I am Your Social Girl!I help business owners and entrepreneurs to increase their brand's online presence and grow their sales through organic social media management and marketing.I started working as a Social Media Manager for iNEONS in November 2019.My Social Media Management and Marketing Services includes:▪ Build a Social Media profile on different platforms like Facebook, Instagram, and Twitter▪️ Provide a marketing strategy.▪️ Create and schedule content.▪️ Engage with followers.▪️ Increase followers.▪️ Facebook group management.▪️ Analytics report.▪️ Lead generation▪️ Communicating with customers through comments and direct messages.I am knowledgeable in using Canva to create graphics and videos for content creation. I use different schedule platforms to schedule posts such as Hootsuite, Later and Planoly. To be more organized I use Trello as my CRM and monday.com.I also have a background in Customer Service since I have worked as a Customer Service Representative at AT&T and Gaiam for almost 4 years. In AT&T, I handled different responsibilities such as taking inbound calls from customers, prevent them from canceling their subscriptions,s and offering products or subscriptions to increase sales. I have gained experience in providing total customer satisfaction to customers over the phone and through email. I am highly skilled in planning, implementing, managing, and monitoring a company's Social Media Accounts and strategies in order to increase brand awareness, improve marketing efforts, and increase sales.Virtual Assistant and Admin Support- Handle client inquiries by phone or e-mail- Online Research- Maintain a calendar and set up meetings- Take transcription and handle correspondence- Manage contact lists and customer spreadsheets- Handle billing and accounting- Prepare and send out email newslettersLet me help you with your business, just send me a message.