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Responsible for managing all IT Infrastructure functions for 12 sites across the Latin America countries. Directly supervise and support a 15+ member supporting Network, Datacenter, Servers/Storage, Security and Cloud solution.Responsibilities include, but are not limited to, authoring and managing annual budget (Capex/Opex), planning and overseeing major IT projects, purchasing hardware, software, telecommunications, and associated equipment and products,network maintenance, network infrastructure, telecommunications, software licensing, asset tracking, compliance.International experience in project management and implementation. US, LATAM and Europe for datacenter rationalization, Telecom standards, DMVPN implementation, global proxy/security, Office 365, Azure and manufacturing segregation and some others. Work with audit internal and external companies.Ability to understand business demands and translate them new implementations.Making IT challenges comprehensible to the company’s top management.
Bic Brasil S/A
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It Infrastructure & Operation Services Manager Latin AmericaBic Brasil S/A Sep 2021 - PresentBarueri, São Paulo, Brazil- Responsible for managing all IT Infrastructure functions across Latin American countries.- Track, audit, and maintain global standards for infrastructure - including consistency of application and access usages, allowing seamless movement between BIC sites, and continuously monitoring IT Infrastructure for aging and obsolescence.- Participates in the preparation of strategic and budgetary planning for the corporate IT area, in order to maintain the integrity and availability of IT and communication infrastructure equipment and services- Led international projects for Datacenter rationalization, Telecom standards, DMVPN implementation, global proxy/security, Office 365, Azure, and manufacturing segregation.- Collaborated with internal and external audit teams.- Track, audit, and maintain global standards for infrastructure - including consistency of application and access usages, allowing seamless movement between BIC sites, and continuously monitoring IT Infrastructure for aging and obsolescence.- Implement a continuous improvement plan, challenging previous choices in the light of new innovative technologies, business organization, and customer needs evolution.
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Latin America Infrastructure ManagerBic Brasil S/A Feb 2017 - PresentCajamar, São PauloResponsible for managing all IT Infrastructure functions for 12 sites across the Latin America countries. Directly supervise and support a 15+ member supporting Network, Datacenter, Servers/Storage, Security and Cloud solution.Responsibilities include, but are not limited to, authoring and managing annual budget (Capex/Opex), planning and overseeing major IT projects, purchasing hardware, software, telecommunications, and associated equipment and products,network maintenance, network infrastructure, telecommunications, software licensing, asset tracking, compliance.International experience in project management and implementation. US, LATAM and Europe for datacenter rationalization, Telecom standards, DMVPN implementation, global proxy/security, Office 365, Azure and manufacturing segregation and some others.Work with audit internal and external companies.Ability to understand business demands and translate them new implementations.Making IT challenges comprehensible to the company’s top management.
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It Networking Solutions SupervisorBic Brasil S/A Jun 2016 - Feb 2017Cajamar, São PauloResponsible for managing all IT Infrastructure for 12 sites across the Latin America countries. Directly supervise and support a 8 member Tech supporting Network, Datacenter, Servers/Storage, Security and Cloud solution. Manage Infrastructure network and connected devices through Main Datacenters and provide proactive management and alert resolution, while delivering the highest customer satisfaction, troubleshooting and repair.Maintains and improves your infrastructure design and architecture, create Infra roadmap and delivers senior level IT strategy.Accountable for the budget linked to my technical domain (up to 5 m€)Define the strategy for the technical domain and ensure proper functioning of the technical infrastructure componentsPerform technical watch to challenge current technical domain setup and propose innovationsInterface with suppliers for technical expertiseProvide deep technical expertise to the company in my domainManage the team belonging to the technical domain
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Network AdministratorBic Brasil S/A Jan 2001 - May 2016Cajamar, São PauloThis is a very “hands-on” role manage day-to-day IT and technical operations staff functions for 12 sites locations and the Manufactory division. Directly responsible for all core infrastructure applications, equipment and for the leadership and direction of a managed services staffs.Accountable for the administration and management local annual budget (up to 1 m€), establishing and maintaining technical infrastructure, networks, systems, and processes. Work directly with local management to create value, drive ROI, increase profitability, and reduce costs.Maintains, monitors, and supports the infrastructure environment and/or facilities.Coordinates and works on multiple cross-functional base work initiatives and projects.Diagnoses and resolves complex hardware, software, Network, LAN and WAN connectivity problems.Works with Engineers, Vendors, Contractors and Architects when issues appear systemic or cannot be resolved.
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Technical Support Sr.Bic Brasil S/A 1997 - 2001Cajamar, São PauloProvide high support and network monitoring for the efficient resolution of technology problems and requests. Works closely with the Infra Team to escalate unusual or recurring problems.Providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices.Receives, prioritizes, documents, and actively resolves end user technical also track & monitor the problem to insure a timely resolution and follow-upPerform day-to-day activities within established service levels & metrics
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TraineeQuaker Oats Company - Gatorade Division 1996 - 1997Sorocaba, São PauloWork with Development and Infra team with a job rotation to understand IT and apply some support to end users.Training for Data Center operation and Telecom issue.Help implement Development team to implement the new software.
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TraineePepsico - Elma Chips 1995 - 1996Work with Infra team with a job rotation to understand IT (datacenter, LAN and WAN)Training for Data Center operation and Telecom issue.Also help tech team to deploy new LAN equipment.
Nelio Campos Skills
Nelio Campos Education Details
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Faculdades Associadas De São PauloComputer Systems Networking And Telecommunications -
Faculdade De Informática E Administração PaulistaTelecom -
System Analysis
Frequently Asked Questions about Nelio Campos
What company does Nelio Campos work for?
Nelio Campos works for Bic Brasil S/a
What is Nelio Campos's role at the current company?
Nelio Campos's current role is LATAM Infrastructure & Operation Manager | Digital Transformation | Innovation | IT Management | Cloud | Security.
What is Nelio Campos's email address?
Nelio Campos's email address is ne****@****.com.br
What is Nelio Campos's direct phone number?
Nelio Campos's direct phone number is +5511215*****
What schools did Nelio Campos attend?
Nelio Campos attended Faculdades Associadas De São Paulo, Faculdade De Informática E Administração Paulista, Centro Universitário Nossa Senhora Do Patrocínio - Ceunsp.
What skills is Nelio Campos known for?
Nelio Campos has skills like Erp, Sap, Microsoft Office, It Management, Product Development, Microsoft Exchange, Cisco Security, Networking, Windows Server, Data Center, Forecasting, Ms Project.
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Nelio Campos
Brazil -
Nélio Campos
Miraguaí, Rs -
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Nelio Campos
São Paulo, Sp
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