Nel John Rivera Email & Phone Number

Highly motivated and results-driven professional with over 12 years of hands-on experience in Computer Hardware and Networking. I possess a strong foundation in IT Infrastructure Implementation and a proven track record in effectively troubleshooting and resolving complex technical issues. My knowledge extends to various facets of IT, with a particular emphasis on Cybersecurity, validated by my Certified Ethical Hacker (CEH) certification.Experience Highlights:IT Infrastructure Implementation: Proficient in planning, deploying, and maintaining robust IT infrastructures tailored to meet organizational needs. Successfully executed numerous projects ensuring seamless operations and optimal performance.Technical Support and Troubleshooting: Expertise in the installation, configuration, and troubleshooting of a wide range of hardware including Desktops, Laptops, printers, scanners, and Fax machines. Proven ability to diagnose and resolve issues promptly to minimize downtime.Software Proficiency: Skilled in utilizing various Microsoft applications including Excel, Word, Publisher, and Visio to enhance productivity and streamline operations. Experienced in configuring and managing PC, Network (DNS, DHCP, TCP/IP), Router, Active Directory, Windows Mail, FTP Server, and Firewall Setup.Cybersecurity: Passionate about cybersecurity with a keen interest in staying abreast of the latest threats and vulnerabilities. Possess a deep understanding of data backup and Disaster Recovery solutions, ensuring comprehensive protection against potential risks such as viruses and HDD failures.

Listed skills include Network Administration, Hardware, Active Directory, Networking, and 51 others.