Nell Sanderson Email & Phone Number

According to AT&T around 70% of all callers are placed on hold every day and for an average of 38 seconds. While your callers will accept being on hold; what they won’t find acceptable is 38 seconds of total silence in which they are wondering if they’ve been cut off or, worse still, been forgotten, leading to call abandonment. What we do know is that callers will stay on the line up to 25% longer if they have engaging content to lisen to.McGirvanmedia is Australia’s leading “messages on hold” provider supplying some of the world’s leading organisations such as Qantas, BUPA, Minor Hotels, Coca-Cola, Ampol, and BMW for over 35 years. We work with the best voice artists in the industry, have the highest broadcast quality with absolute commitment to our customers and offer a 100% money back guarantee.We typically work with Marketing Managers, Sales Managers, IT and Contact Centre Managers to help them reduce call abandonment. Most of our clients say they love working with us because we’re more like friends. We partner with them and get to know their business well. As a result, we often find proactive ways to support them and provide insights into their businesses to help them grow.Here are just some of the areas we can help you with:-• Messages on hold (Marketing Messages)• IVR Recordings (In queue voice recordings)• On hold music (copyright free)• On hold marketing• Instore retail radio• Voice Translations (23 languages – Accent perfect)• Audio Visual Narration for websites, radio and TV Audio Production“Our team has worked with McGirvanmedia for over 20 years. We have always found the McGirvanmedia team good to work with, they attend to our requirements in a timely manner and provide a professional finished product.” Warren, Contact Centre Operations, QANTAS.To find out more go to https://mcgirvanmedia.com.au or call 1800 777 428

Listed skills include Digital Media, Television, Radio, Integrated Marketing, and 6 others.

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