Nella Paris Ba, Cdmp, Chrp Email & Phone Number

West Lincoln, Ontario, Canada

• Provide assistance to union members with Canada Pension Plan Disability Benefits and WSIB applications, claims and appeals • Conduct intake phone calls, document details about work-related or non-work related injury or illness, monitor appeal deadlines, obtain, discuss and communicate decisions with members, assist with the closing process of claims by notifying all relevant parties• Obtain and review medical documents along side relevant law and policy to write appeal submissions • Assist members with return to work matters as necessary• Provide assistance and information to members on Employment Insurance, STD and LTD benefits

• Supervised and training volunteers to assist with on-campus events• Recruited, interviewed, trained and supervised student employees• Communicated information to students regarding the Mohawk Student’s Association services such as student health insurance, off campus housing, and Mohawk College programs• Managed a budget and forecasted event expenses for the academic year• Created and up-dated Excel and Word documents to track expenses and event reviews • Administered student emergency loans, expense forms and cheque requisitions• Maintained confidential student files

• Assisted with HR strategy projects • Recruitment research

Cayuga, On

• Updated and audited employee information within the HRIS to ensure accuracy of employee data• Created new employee packages and assisted with orientation• Developed and presented a quick training program to promote healthy workplace practices• Contacted employees to obtain updated emergency contact information• Used comparator data from collective agreements and wage schedules to determine equitable wages• Observed mediation and arbitration which has enhanced my understanding of union and management negotiation processes• Created new employee ID cards• Scheduled meetings using Outlook • Researched Fire Fighter cancer prevention methods and work-safe practices• Created safety talk used for training purposes, Presumptive Legislation information brochure, poster for fire hall, and medical declaration form• Input information into WSIB forms• Assisted the Health and Safety Coordinator with injury investigations to determine methods to prevent future accidents • Conducted ergonomic assessments • Researched employee wellness programs and activities including mental health information and in-office physical exercises

Brock University

• Demonstrated excellent customer service and communication skills by providing career counselling services to international and domestic students• Actively listened to client concerns regarding challenges and barriers to employment and provided resources to assist with reducing these issues• Answered questions regarding academic programs offered at Brock University• Assisted international students with VISA inquiries• Corresponded with clients through e-mail and on-line chat, and also created newsletters and blogs to promote Career Services• Worked as a team leader in the successful completion of projects while integrating and encouraging all member’s contributions• Coordinated and managed the International Education Week project to promote diversity awareness, and to educate students about the services offered at Career Services• Supervised and coached Career Assistants through the completion of projects and career consultations• Conducted group and individual interviews to ensure recruitment of top candidates • Created and presented workshops, and conducted on-the-job training

• Assisted with research on school reintegration for children and youth with acquired brain injury• Managed over 100 participant files containing numerous questionnaires while following strict standards to ensure confidentiality• Supervised and trained lab volunteers, and created weekly agendas to delegate tasks throughout the lab • Scored questionnaires and entered data into an SPSS data analysis computer program to establish records for future analyses • Contacted participants and schools regarding outstanding documents, while maintaining professionalism and excellent telephone mannerism

Post Graduate Certificate, Human Resources Management

Activities and Societies: MoCrew, Leadership Academy, Orientation Volunteer, Accessible Learning Services, Student Services, Celebration.

Bachelor'S Degree, Psychology

Activities and Societies: Undergraduate Thesis - Locomotion and Assessment Mindsets on Expectations of Social Interactions. Research Talk.

Diploma, General Arts And Science