Nella Paris Ba, Cdmp, Chrp Email & Phone Number

West Lincoln, Ontario, Canada

• Provide assistance to union members with Canada Pension Plan Disability Benefits and WSIB applications, claims and appeals
• Conduct intake phone calls, document details about work-related or non-work related injury or illness, monitor appeal deadlines, obtain, discuss and communicate decisions with members, assist with the closing process.
• Obtain and review medical documents along side relevant law and policy to write appeal submissions
• Assist members with return to work matters as necessary
• Provide assistance and information to members on Employment Insurance, STD and LTD benefits

• Supervised and training volunteers to assist with on-campus events
• Recruited, interviewed, trained and supervised student employees
• Communicated information to students regarding the Mohawk Student’s Association services such as student health insurance, off campus housing, and Mohawk College programs
• Managed a budget and forecasted event expenses for the academic year
• Created and up-dated Excel and Word documents to track expenses and event reviews
• Administered student emergency loans, expense forms and cheque requisitions

• Assisted with HR strategy projects
• Recruitment research

Cayuga, ON

• Updated and audited employee information within the HRIS to ensure accuracy of employee data
• Created new employee packages and assisted with orientation
• Developed and presented a quick training program to promote healthy workplace practices
• Contacted employees to obtain updated emergency contact information
• Used comparator data from collective agreements and wage schedules to determine equitable wages
• Observed mediation and arbitration which has enhanced my understanding of union and management negotiation processes

Brock University

• Demonstrated excellent customer service and communication skills by providing career counselling services to international and domestic students
• Actively listened to client concerns regarding challenges and barriers to employment and provided resources to assist with reducing these issues
• Answered questions regarding academic programs offered at Brock University
• Assisted international students with VISA inquiries
• Corresponded with clients through e-mail and on-line chat, and also created newsletters and blogs to promote Career Services
• Worked as a team leader in the successful completion of projects while integrating and encouraging all member’s contributions

• Assisted with research on school reintegration for children and youth with acquired brain injury
• Managed over 100 participant files containing numerous questionnaires while following strict standards to ensure confidentiality
• Supervised and trained lab volunteers, and created weekly agendas to delegate tasks throughout the lab
• Scored questionnaires and entered data into an SPSS data analysis computer program to establish records for future analyses
• Contacted participants and schools regarding outstanding documents, while maintaining professionalism and excellent telephone mannerism

Post Graduate Certificate, Human Resources Management

Activities and Societies: MoCrew, Leadership Academy, Orientation Volunteer, Accessible Learning Services, Student Services, Celebration.

Bachelor'S Degree, Psychology

Activities and Societies: Undergraduate Thesis - Locomotion and Assessment Mindsets on Expectations of Social Interactions. Research Talk.

Diploma, General Arts And Science