"Driven to Delight" - Committed to providing the best customer service experience at Mercedes Benz Canada Providing exceptional customer service from the moment clients walk in the door by greeting and directing them to their appropriate sales consultants to the moment they leave by preparing vehicle licensing for customer deliveries and ensuring clientele records are up to date in ADP and One-Eighty. Other tasks include answering switchboard, directing calls and taking messages, processing of payments and deposits, splitting and uploading deals to online database, sorting and managing standard filing system, distributing incoming and outgoing mail, and handling orders of office supplies, equipment and stationary.

Provided excellent customer service by interacting with new and regular customers, remembering their orders, making and serving specialty coffee and tea beverages, adhering to recipes and presentations for food and beverage items, receiving and processing customer orders, maintaining a clean and sanitized work station, following health and safety guidelines and lastly by contributing to a positive team environment.

• Assisted with incorporation process and business development. • Took customer inquiries and answered phone calls and emails • Assisted with jewelry related work (repairs, design process, etc.)