I used sensitive student information to verify residency status. I worked with students to create action plans with the goal of changing residency status.I was a member of a policy review committee with the goal of updating university policies and practices.Was a member of a software project to redesign UVU's residency application (still in progress).

Worked with administrative software to review department accounts and students’ financial transactions, personal information, and account history.Interacted with students to help resolve disputes, educate concerning university policies, and created solution plans.Coordinated with other departments to organize and verify information regarding students’ accounts.

Managed scheduling, hiring, and training of all employees. Managed client accounts and events. Created company training materials. Worked with business owner to prioritize projects and clarify policies. Handled company tax information submitted to accountants.