Nelsa Peña, Mpa (She/Her) Email & Phone Number

Yonkers, Ny, Us

Remote

New York City Metropolitan Area

New York, New York

• Managed the full range of HR needs including recruitment, employment, termination, employee engagement, benefits and compensation, training, performance evaluation and development, and employee relations;• In partnership with the COO, prepared and monitored annual budgets;• Managed the strategic development, monitoring and administration of all employee benefits plans;• Managed employee relations issues including staff coaching, counseling, and issues related to staff performance. Prepared and conducted specific supervisor and/or departmental employee relations trainings as needed;• Directed employee engagement strategies including the management of its Employee Engagement Committee;• Maintained up to date Employee Handbook and ensured ongoing compliance with national, state, and local employment laws and policy developments;• Directed recruitment and retention programs. Coordinated recruitment directly with Hiring Managers to meet departmental needs;• Managed the performance management system, including annual performance appraisals and professional development plans;• Managed employee onboarding and orientation sessions for all new staff. Ensured all new staff were oriented to HR policies;• Planned and coordinated staff meetings in consultation with the COO and departmental leaders;• Acted as HR Subject Matter Expert in the development of HR related courses for the organization;• Ensured the completion of all required staff trainings and monitored ongoing compliance;• Supervised Office Manager and maintained supervisory oversight of office administration, maintenance, operations, and physical security;• Participated in the coordination of ARMS’s safety and security planning in partnership with the COO, Director of Technology, and Office Manager.

New York City Metropolitan Area

As the HR Business Partner, I managed all HR duties for the New York office. I served as the primary contact for anything HR related. I also managed the Culture Club; whose main goal was to foster a positive and inclusive workplace. Responsible for multiple HR projects including the implementation of a new time-off tracking system, the creation of a Professional Development Program, and updates to the Employee Handbook.• Managed the full-cycle of recruitment and selection process by partnering with leaders to proactively attract talent and implement best practices that delivers an exceptional candidate experience;• Managed all employee relations work to ensure legislative and policy compliance which included performance management, disciplinary action, and leaves of absence;• Administered benefits and compensation programs;• Managed all payroll employee changes for the New York office including internal communications and partnering with Finance on semi-monthly payroll and benefits changes;• Managed all compliance inquiries, benefits administration including the open enrollment process, management of FMLA, leaves of absence, short term disability, COBRA, and retirement plan enrollment information, et al; • Established strong internal and external partnerships that deliver value-added service to management and employees that reflect the business objectives of the company;• Implemented key global initiatives that enhance the employee experience including talent management and employee development;• Ensured that HR policies and procedures are updated and implemented as needed;• Managed all employment, medical and worker’s compensation files and claims;• Managed and execute the company’s end-of-year party, Summer Outing, Employee Appreciation Breakfast and various Employee Engagement events.

Greater New York City Area

HR and Operations manager who worked in partnership with the VP of Finance and Administration to create, implement, manage and improve HR strategies, services, and programs to support the workforce before and during a strategic merger with another non-profit organization. Managed the day-to-day operations and administration of the organization while maintaining its functionality operating efficiently and effectively. Skilled at managing issues across remote teams in six states.• Managed the recruitment, onboarding, trainings, and hire orientations of all new employees;• Part of an integral team who designed a new benefits package during the merger process; • Managed and processed semi-monthly payroll for all employees. Tracked all new hires, terminations, salary adjustments, overtime payments, and W-4/voluntary deduction changes;• Managed and tracked PTO schedule including timesheet reconciliations;• Managed HR client services for all employees regarding confidential issues, HR policies according to emerging labor laws, and other HR inquiries;• Managed overall office operations including inventory management, and emerging repairs and IT issues.

Harlem, Ny

Provided structure and guidance to revamp the Human Resources function into an effective and efficient department while structurally providing operational support. Managed overall office operations including, HR issues, labor laws compliance, maintenance of office functionality, payroll, and numerous administrative and financial functions.• Designed and implemented an orientation package for new staff; facilitated the completion of benefits enrollments and government forms;• Designed and developed a new Employee Handbook. Task included but not limited to, reviewing all policies and procedures, conducting employee benefits assessment and restructuring the PTO allowances;• Managed and processed semi-monthly payroll for all employees. Tracked all new hires, terminations, salary adjustments, overtime payments, and W-4/voluntary deduction changes;• Managed overall office operations including purchases of office and kitchen supplies, handled emerging repairs or issues within the office while maintaining its functionality intact;• Managed the sales and distributions of products. Handled disputes while maintaining a strong and positive relationship with stakeholders;• Managed bank reconciliations, financial reports, and accounts payable/receivable;• Produced financial reports and other core tasks related to year-end financial audit.

Master Of Public Administration (M.P.A.), Human Resources Management/Personnel Administration

Activities and Societies: National Honor Society: Chi Alpha Epsilon

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration

Activities and Societies: National Honor Society: Chi Alpha EpsilonMinor in Sociology

Study Abroad Program - Spain