• Manage, monitor, and implement a variety of projects implemented in the following units: Labor Migration and Human Development (LMHD) and Immigration and Border Governance (IBG).• Provide technical guidance and oversight to staff assisting in the implementation of project activities related to LMHD and IBG thematic areas.• Coordinate and develop project proposals and corresponding financial requirements within the relevant thematic areas.• Pursue regular financial, procurement, and output monitoring; ensure relevant financial and narrative reporting obligations and accountabilities are fulfilled according to IOM and donor standards and timetables.• Ensure and coordinate the collation of relevant, accurate, and comprehensive statistical data for project identification, implementation monitoring, and report briefing purposes.• Work closely with monitoring and evaluation staff to ensure timely delivery of services in accordance with project objectives.• Establish and maintain strong partnerships and liaison with government ministries, local authorities, academic and private sectors, implementing partners, UN agencies, and other stakeholders at the technical level to foster IOM's strategic goals in programmatic areas.• Promote dialogue, information-sharing, and cooperation among government and non-governmental actors.• In coordination with the Project Development and Support Unit, provide technical support to the mission on donor interests in the thematic areas.• Coordinate the development, review, endorsement, and submission of proposals for Afghanistan, as necessary.

• Managed administrative, operational, and financial aspects of pertinent projects to ensure the efficient development and implementation of the Program.• Provided operational management, direction, and technical oversight to the Program's personnel.• Established, maintained, and expanded strong relationships across UN Agencies, humanitarian organizations, government, and with a wide range of other local stakeholders in order to ensure the successful execution of the Programme.• Determined the priorities that emerged during the program's implementation, and collaborated closely with the COM, the regional office, the appropriate HQ units, as well as counterparts from the government and other relevant public and private sectors to design and contribute to the development of new projects and activities under the program and in response to emerging trends and priorities, as well as donor interests and requirements.• Made sure that international stakeholders, particularly donors, are aware of the important programming orientations in order to maximize impact, reduce duplication, and encourage the funding of new programs.• Ensured that all program reports are prepared and submitted on time, at the highest standard, and in accordance with the requirements of the IOM, donors, and pertinent stakeholders.• By ensuring adherence to donor requirements and processes, coordinate and oversee the development and compilation of program updates/briefs for donors, the government, and other relevant stakeholders.• In close collaboration with the M&E Officer of CO, oversee the development of a common Monitoring and Evaluation (M&E) framework that includes regular reporting requirements and impact evaluation strategies. Monitor progress toward strategic objectives and program benchmarks and offer advice regarding improvements and corrections.• Oversee the creation of visibility/communications materials in close cooperation with the CO's focal point and public information officer.

• Managed, coordinated and oversaw the activities of the relevant IBG Programme initiatives implemented under the Migration Management Division.• Contributed technical insight to the conception of new IBM projects.• Conducted field visits to Border Crossing Points (BCPs) and field sites in order to conduct feasibility and needs assessments for IBM-related project activities, such as technical assessments, installations (including LAN cabling), configuration, training, and Monitoring and Evaluation.• Contributed to the development, contextualization, and delivery of IBM-related training programs, related training manuals, and Standard Operating Procedures (SOPs) for end-users of all IBM systems established by IOM in conjunction with relevant Government counterparts.• Coordination, supervision, and evaluation of capacity development training, in coordination with IBM Unit in Headquarters (HQs) and Regional Office for Asia and Pacific experts as required, for user training and installations, for IBM initiatives undertaken under MMD.• Supervising the daily operations of the technological development team in MMD, in close contact with the Migration Management Officer and key IOM-HQ teams (Geneva).• Supporting the MMD with the implementation of IBM projects in line with IOM and donor requirements.• In collaboration with the Officer of Migration Management, supervise and coordinate the Information Management (IM) technical personnel within the MMD.• Controlling the quality of all inter-agency and inter-governmental procedures, documents, Data Sharing Agreements, and Memoranda of Understanding, and ensuring appropriate follow-up as required.• Supporting the Government of the Islamic Republic of Afghanistan to strengthen the IT and network infrastructures of its border management information system at all chosen BCPs in conjunction with the Migration Management Officer.

• Proposed, planned, designed, implemented, and maintained an integrated mechanism for data and information management, including various in house and third-party applications across all IBG project activities to ensure the most effective and efficient processes to deliver timely, accurate, and reliable information for operational, monitoring and reporting purposes.• Carried out on-site field assessments, testing, and installations of Migration Information and Data Analysis System (MIDAS) at targeted Border Control Posts/Points both air and land.• Oversaw MIDAS at Nigeria Immigration Services (NIS) state offices as part of an overall team led by IOM Nigeria in collaboration with NIS.• Assessed the specific needs for each site, tested prototype installations, created necessary adaptations in MIDAS, and assisted in final installations and with the training of government officials.• Worked in close cooperation with IOM Headquarters on the adaptation of MIDAS for the biometric foreigner registration, and in testing prototype deployment to registration field sites.• Completed initial drafts of the various documentation on the Foreigner Registration application and assist in developing training materials and initial training of users.• Technical troubleshooting and configuration of MIDAS to ensure seamless data exchange between the Border Control Posts and the central database.• Setting up, organizing, and coordinating user support services for all MIDAS deployments in the country and ensured proper response time in troubleshooting and resolving all IT related issues.• Training and supervising MIDAS 4 IT staff within IBM Project.

• Assisted the Regional IT Officer in supervising and coordinate the activities of the Information Technology and Communication (ITC) Unit for the mission, ensuring that all requests are addressed timely and accurately, with an efficient allocation of resources.• Assisted with the implementation of standard IOM ITC policies and guidelines, regarding network systems, IT security, software licensing, telecoms, and ITC procurement.• Ensuring the required performance and stability of network services and servers (LAN, WAN, Messaging, Internet and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or service interruptions.• Coordinating the configuration and performance of the HF/VHF networks and equipment, as well as the provision of Minimum Operating Security Standards (MOSS) compliance devices for staff and office vehicles.• Monitoring daily the accuracy and completion of servers’ backups.• Facilitated the implementation of in-house development of required database information systems to support mission operations, included, but not limited to, data collection, data analysis, and reporting, and information management requirements facilitation.• Liaising with ITC service providers and vendors for the adequate provision of supplies and services.• Maintaining the office’s ITC inventory for hardware and software (safeguarding media and licenses), including regular updates to the technical documentation for the voice and data networks.• Ensuring optimal IT infrastructure performance for mission-critical and corporate applications such as PRISM, Intranet, etc. Liaise with technical counterparts for technical support and day-to-day issues.• Developing and implementing, when necessary, ITC training to all end users, data entry operators, and enumerators to ensure productive use of the IT, telecommunications, and information systems in the mission.

• Supervised and coordinated the activities of the Information Technology and Communication (ITC) Unit for the mission, ensuring that all requests were addressed timely and accurately, with an efficient allocation of resources.• Ensured the implementation of standard IOM ITC policies and guidelines for network systems, IT security, software licensing, telecommunications, and ITC procurement.• Ensured the required performance and stability of network services and servers (LAN, WAN, Messaging, Internet and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or service interruptions.• Coordinated the configuration and performance of the HF/VHF networks and equipment, as well as the provision of Minimum Operating Security Standards (MOSS) compliance devices for staff and office vehicles.• Monitored daily the accuracy and completion of server backups.• Facilitated the implementation of in-house development of required database information systems to support mission operations, including, but not limited to, data collection, data analysis, and reporting and information management requirements facilitation.• Liaise with ITC service providers and vendors for the adequate provision of supplies and services.• Maintained the office’s ITC inventory for hardware and software (safeguarding media and licenses), including regular updates to the technical documentation for the voice and data networks.• Ensured adequate performance of the IT infrastructure for mission-critical and corporate applications, such as PRISM, Intranet, etc. Maintain communication with technical counterparts for technical support and day to day issues.

• Maintained a Hotline/Helpdesk for Information Technology and Communication in the Regional Office.• Installed and maintained Lotus Mail application for interconnecting our remote field offices via HF.• Directly supervised and was accountable for the performance of the ITCS staff in the unit in the absence of my supervisor.• Implemented and maintained the highest level of computer user support service.• Collected user needs and liaised with the team leader for solutions.• Developed and maintained a helpdesk database that eventually served as a knowledge base for the Central & East Africa Regional Office.• Assisted in the installation, support, and administering of the Windows 2000 and MS Exchange 5.5 Server in a multi-site environment and administering the Regional Office’s LAN.• Managed and maintained the mission’s communications systems/equipment including, Fixed or Landlines, Satellite phones equipment, PABX, VSAT equipment, Leased Line, Internet access, International Faxing services, Amadeus/Galileo Airline Reservation Systems, HF/VHF Radios, GSM infrastructure, and all other communication-related matters.• Performed Backup of data/information for the Mission daily, as stipulated in IOM’s IT policy.• Developed a contingency plan/disaster recovery plan for the regional office with other team members.

• Developed internal Human Resource Systems from feasibility studies, analysis, development, testing, and maintenance.• Developed the International Livestock Research Institute (ILRI) expenses authorization system, a workflow system developed using Microsoft Exchange 5.5 and Outlook used to keep track of the process of authorizing expenses.• Developed a Financial Reporting System, a web-based Executive Information System used by the accounts department to generate accounting reports on the expenses of the different cost centers from their Suns Financials system.• Developed the Kenya Tourism Board (K.T.B) web site using Java and Lotus Domino as the document database.• Conducted user training on the systems developed.• Provided technical support to users of the systems developed.• Identified and resolved system defects.• Maintained the systems developed.• Implemented security measures to protect the systems developed.