Nelson Irvin Email & Phone Number

Jeffersonville, Indiana, United States

• Serving as the point of contact between department managers, users, QA specialists and application developers to ensure change requests are executed accurately and within the requested time limits. Managing multiple.
• Communicate with department managers, application developers and QA Specialists to collect and document business requirements for the implementation of requested change requests.
• Manage 20+ change requests simultaneously from inception to implementation

2410 Ampere Dr, Jeffersontown, KY 40299

• Collaborated with business teams to develop and manage project plans in Microsoft Project to translate clear and detailed requirements. Implemented projects from creation to execution, monitoring and reviewing project.
• Reduced start to completion project time by 25% by creating an improved SLDC workflow.
• Managed business, functional requirements, and testing for a new web portal for organization clients.

Ghent, Kentucky 41045

• Conducted business meetings to assess clients’ needs to establish project milestones and timelines schedules. Oversaw various projects with competing timeframes and business resources. Transferred into SME for certain.
• Organized business meetings with departments to gather and prioritize IT projects.
• Created test plans and organized QA testing for User Acceptance Testing (UAT).
• Applied Gap Analysis research improving the business process and increasing product value by 10%.

Master’S Degree, Information Systems

Bachelor Degree, Electrical Engineering